1. 04 – THEATRE WEBSITE AND ONLINE TICKETING SYSTEMS B063 – OCER Theatre

2. Web Technologies Web 1.0 is the read only web for information only with very little human interaction. Web 2.0 Provides a lot more interaction. Examples include: Blogs Wikis Video Sharing sites Online shopping sites Forums Social Networking Hosted services Web applications e.g. Google Maps, Hotmail

3. Web Technologies Web 1.0 in the theatre Static web content Location of theatre Show information Theatre restaurant menus and information Details of local accommodation Contact details

4. Web Technologies Web 2.0 in the theatre Dynamic Web Content Online ticket booking Mailing list signing Customer registration Social networking pages Twitter Facebook Linkin Pinterest Blogs RSS Feeds for information Embedded videos of shows

5. Web Technologies The theatre and social media. Why use it?

6. Theatre Website Pages: Home Events Media Gallery Location page News Education Login Page Friends Page Contact Us Example Page: http://www.everymantheatre.org.uk/

7. Theatre Website Benefits to customer and theatre of using websites

8. Theatre Website Customers purchasing tickets or using theatre websites services will need to register an account first. Example show below:

9. Theatre Website An example of a process for ordering tickets is shown below:

10. Theatre Website Process in more detail 1)Firstly the customer selects the seats they are interested in purchasing by pointing to them with a mouse, an details of the seat are displayed and a running total is kept. Discounts can be applied or a promo code. 2)Tickets are added to a “basket” 3)Customer can then “Checkout” and purchase the tickets by entering in payment details. On some systems these are already stored when the customer sets up an account. 4)Transaction is done over HTTPS protocol which is encrypted

11. Theatre Website Ticket delivery options 1)Tickets are either sent by post Extra costs may be included. Risk of tickets not arriving in time or getting lost. Most theatres will reprint tickets on the door if this is the case Print at home. Sent as an email – usually with a PDF attachment.