1. Presented by: Dr. Jodi Levine Laufgraben Dr. Stephanie Grace Schull Temple University

2.  Discuss challenges of beginning, sustaining, and enhancing outcomes assessment plans  Present a model for managing assessment  Consider ways to improve assessment management on your campus

3. Set strategic goals and measurable objectives Design and implement programs and procedures to carry out goals Collect and analyze data to assess performance on goals and objectives Construct performance reports on goals and objectives Use results to improve programs and procedures; modify goals and objectives as needed

4. Determine purpose and goals for assessment efforts Ask where assessment occurs Support assessment activity Encourage analysis and use of data Share assessment stories and examples of improvement

5. What is motivating assessment activity?Where is support for assessment?What resources are available?Who is “in charge”?What are the consequences of not doing it well?

6. Provost Deputy Provost Associate Vice Provost Coordinator of Undergraduate Assessment Institutional Research Measurement and Research Office Teaching and Learning Center Administrators and Administrative Offices Deans Associate Deans Assessment Coordinators (School/College) Department Chairs Faculty Assessment Designees Faculty School/College

7. What it should be Demonstrating what we do well Identifying ways we can do better Learning about student experiences Framing how we talk about student success What it often is Regional accreditation Specialized accreditation Accountability measures

8.  Audit of assessment activity ◦ What do programs already assess? ◦ How do they report and share information? ◦ How is assessment used for improvement?  Define the assessment “units of analysis” ◦ College ◦ Department ◦ Degree ◦ Track within a degree ◦ All of the above  Looking at the curriculum ◦ Curriculum Maps ◦ Outline of requirements (how students move through the program)

9. Pace Yourself Give manageable tasks that build slowly over time Set clear expectations and timelines Build a network of assessment liaisons Use Technology Creatively Provide technology for those who want to improve assessment tools and their deployment Offer workshops and webinars on assessment methods Talk to People Meet with members of the assessment community in a variety of formats: big events, medium-sized conferences, and one-on-one consulting Advertise a regular time every week when people can drop by with assessment questions.

10. Clearly emphasize the “description of findings” and the “change as a result of what was learned” in forms that are used to collect assessment. The assessment cycle is really a story, or narrative, of program change—keep the focus on the telling of a story to ease anxiety. Remind faculty that assessment and improvement effort will provide valuable evidence at the time of periodic program review. Collaborate with an office of measurement or institutional research that can be a resource for those who have data, but who are not sure how to look at it.

11. Series of working sessions to develop an improvement project Degree program leaders and student services administrators exchanged stories about their projects Summer Workshop Monthly presentations of exemplary assessment by school administrators and their faculty Assessment Committee Workgroup Meetings (Associate Deans ) Institution-wide website that is used for reporting assessment data is also a library of assessment cycle reports and assessment tools that coordinators can access and contribute to Website

12. Recommended Structures to Support Assessment and Reporting Assessment audit to find baseline Establish an assessment liaison/coordinator in each college, in each department, and in each program Make assessment a centerpiece of internal review processes, such as Periodic Program Review, as well as accreditation Tie yearly program assessment reports that demonstrate improvement projects to budget and planning Officially recognize and publicize the work of those who use assessment data to create change

13. Office of the Deputy Provost at Temple University Jodi Levine Laufgraben Stephanie Grace Schull 401 Conwell Hall 1801 N. Broad Street Philadelphia, PA 19122 (215) 204-8873 Fax: (215) 204-4609 Associate Vice Provost and Director, Periodic Program Review (215) 204-7423 jodih@temple.edu Coordinator of Undergraduate Assessment (215) 204-8725 schull@temple.edu Visit our website www.temple.edu/deputyprovost/other_accrediting/assessment.html