1. SYMPOSIUM VERTIMAR-2005 VALUE CRITERIA AS A GUIDANCE FOR MANAGING ENVIRONMENTAL DISASTERS F.J. VANACLOCHA; E. GARCÍA; A. NATERA Universidad Carlos III de Madrid Trabajo realizado en el marco del Proyecto I+D+i “Modelos de prevención, gestión y evaluación de catástrofes medioambientales en zonas costeras”, financiado por el Ministerio de Ciencia y Tecnología

2. Event CRISIS MANAGEMENT Environmental Impact Political Impact Socio-economic Impact CRISIS IMPACT CRISIS MANAGEMENT IMPACT

3. Civil Society Public Opinion Political-administrative elites PYRAMIDAL SCENARIO OF CRISIS PYRAMIDAL SCENARIO OF CRISIS MANAGEMENT

4. TWO LEVELS FOR MANAGING ENVIRONMENTAL DISASTERS ·Operational/Instrumental Level ·Political/Communicative Level Specific, but connected, challenges linked to management priorities in each level

5. OPERATIONAL/INSTRUMENTAL LEVEL: CHALLENGES AND MANAGEMENT PRIOTITIES ·Crisis Prevention ·Crisis Preparedness ·Crisis Response ·Post-Crisis a) Design: Early Detection Systems. Classification and Monitoring Risk Systems b) Design and Update: Contingency Plans, Action Protocols c) Speeding up and Implementation: Contingency Plans, Action Protocols d) Speeding up Reconstruction Plans and Re-Design of a) and b)

6. POLITICAL/COMMUNICATIVE LEVEL: CHALLENGES AND MANAGEMENT PRIORITIES ·Crisis Diagnosis ·Plurality of views and interests ·Emotional Rescue ·Legitimacy Challenge ·Opportunity Window Making clear Collective Perceptions Cutting down Conflict and boosting Participation Setting up a “holding environment”/ Leadership Enhancing trust in institutional responses Taking advantage of crisis: Political Profitability (PPB), and learning Communication as (Transversal) Challenge

7. VALUE CRITERIA Concepts of Reference to Judge and Guide Crisis Management Operational/Instrumental Level Political/Communicative Level

8. Value Criteria Variables/ Dimensions Indicators MeasurementsStandardsIndexes OPERATIONALISATION OF CRISIS MANAGEMENT VALUE CRITERIA

9. CRISIS MANAGEMENT VALUE CRITERIA Effectiveness Efficiency Impact Resilience Accuracy Sustainability Coordination Ethics Leadership Participation Satisfaction Learning Visibility EFFECTIVENESS EFFICIENCY IMPACT RESILIENCE ACCURACY SUSTAINABILITY COORDINATION ETHICS LEADERSHIP PARTICIPATION SATISFACTION LEARNING VISIBILITY EFFECTIVENESS Operational/Instrumental Level Political/Communicative Level