1. Copyright, 2000-2004 © Qwest Communications International, Inc. Qwest Protected Internet Delivery / Service Delivery Gateway Client Agent

2. Dec 1, 2004QPID2 QPID’s Client Agent is a Java application that runs on any platform supporting Java 1.4 -- which means just about anywhere. The Client Agent utilizes SSL-PKI encryption technology. It is completely configurable; and can support proxied access from within corporate networks. Qwest never stores the customer’s data outside Qwest’s internal intranet. Qwest utilizes proprietary secure data streaming technology to deliver the client’s data across the Qwest firewalls into the encrypted data stream for delivery to the client over the internet. Client Agent uses redundant verification to receipt and validate the data transport; guaranteeing delivery or notification of failure. QPID Client Agent

3. Dec 1, 2004QPID3 QPID Client Agent Client Agent Walk-Thru -- Startup Screen The Client Agent can run as a windowed interface on any platform with GUI support; or it can run ‘silent’ in background mode. The window interface is shown here for the walk through.The Client Agent can run as a windowed interface on any platform with GUI support; or it can run ‘silent’ in background mode. The window interface is shown here for the walk through. This is what you see immediately after startup. The QPID window: blank Automated Client Agent activity screen. All client events are displayed on the screen as they occur; as well as being written to flat files.This is what you see immediately after startup. The QPID window: blank Automated Client Agent activity screen. All client events are displayed on the screen as they occur; as well as being written to flat files. Successful events and status notifications appear on the SDG window in black colored text, warnings appear in blue colored text, and errors appear in red colored text.Successful events and status notifications appear on the SDG window in black colored text, warnings appear in blue colored text, and errors appear in red colored text.

4. Dec 1, 2004QPID4 QPID Client Agent Client Agent Walk-Through -- Configuration Screen The first time the application is run, the configuration needs to be set.The first time the application is run, the configuration needs to be set. Click OptionsClick Options Click ConfigurationClick Configuration

5. Dec 1, 2004QPID5 QPID Client Agent Client Agent Walk-Through -- Configuration Screen, User Input useridInput userid Input passwordInput password Click the Connection TabClick the Connection Tab

6. Dec 1, 2004QPID6 QPID Client Agent Client Agent Walk-Through -- Configuration Screen, Connection Input QPID server (provided by Qwest)Input QPID server (provided by Qwest) Input QPID port (provided by Qwest)Input QPID port (provided by Qwest) Click the Proxy TabClick the Proxy Tab

7. Dec 1, 2004QPID7 QPID Client Agent Client Agent Walk-Through -- Configuration Screen, Connection Input your proxy server (if you use one)Input your proxy server (if you use one) Input your proxy server’s port (if you use one)Input your proxy server’s port (if you use one) Input your proxy User ID (if you use one)Input your proxy User ID (if you use one) Input your proxy Password (if you use one)Input your proxy Password (if you use one) Click the Directories TabClick the Directories Tab

8. Dec 1, 2004QPID8 QPID Client Agent Client Agent Walk-Through -- Configuration Screen, Directories The directories tab is where you define: where files to send come from where files that are received are placed where sent files are archived where log files are writtenThe directories tab is where you define: where files to send come from where files that are received are placed where sent files are archived where log files are written where working file are written to Input each directoryInput each directory Click the Certificate TabClick the Certificate Tab

9. Dec 1, 2004QPID9 QPID Client Agent Client Agent Walk-Through -- Configuration Screen, Certificate If a certificate is required, this is where the file and password would be entered.If a certificate is required, this is where the file and password would be entered. Click the Schedule TabClick the Schedule Tab

10. Dec 1, 2004QPID10 QPID Client Agent Client Agent Walk-Through -- Configuration Screen, Schedule The scheduling screen allows you to activate timed send/receive events.The scheduling screen allows you to activate timed send/receive events. Click Schedule Active to activate timed data transport events.Click Schedule Active to activate timed data transport events. Input the timed delay.Input the timed delay. Click the Advanced TabClick the Advanced Tab

11. Dec 1, 2004QPID11 QPID Client Agent Client Agent Walk-Through -- Configuration Screen, Advanced The advanced tab is where miscellaneous features are enabled/disabled and flags are set.The advanced tab is where miscellaneous features are enabled/disabled and flags are set. Socket Timeout is how long a connection request waits for the connection before timing out. This should be left at the default unless otherwise specified.Socket Timeout is how long a connection request waits for the connection before timing out. This should be left at the default unless otherwise specified. If the Overwrite Existing Files button is checked files that already exist locally are overwritten and a warning message is written to the log.If the Overwrite Existing Files button is checked files that already exist locally are overwritten and a warning message is written to the log. Click OK to save and return to main window.Click OK to save and return to main window.

12. Dec 1, 2004QPID12 QPID Client Agent Client Agent Walk-Through -- Configuration Screen, Files Click FileClick File Click Send/Receive Files to initiate data transportClick Send/Receive Files to initiate data transport The Client Agent will log into QPID on an encrypted connection, and first send any pending files from your local system and then retrieve any files from Qwest that are pending.The Client Agent will log into QPID on an encrypted connection, and first send any pending files from your local system and then retrieve any files from Qwest that are pending.

13. Dec 1, 2004QPID13 QPID Client Agent Client Agent Walk-Through -- Configuration Screen, Files, Send/Receive The connection is initiated and the data transports occur.The connection is initiated and the data transports occur. Status is indicated in the QPID window.Status is indicated in the QPID window. A percent complete window appears and displays the status of file transports.A percent complete window appears and displays the status of file transports. Normal status messages appear in black text in the QPID windowNormal status messages appear in black text in the QPID window Each successful transport concludes with “ Confirmed”Each successful transport concludes with “ Confirmed” The “Confirmed” message means a receipt has been validated at Qwest QPID against the file you’ve sent or received.The “Confirmed” message means a receipt has been validated at Qwest QPID against the file you’ve sent or received.

14. Dec 1, 2004QPID14 QPID Client Agent Client Agent Walk-Through -- Configuration Screen, Files, Send/Receive Errors and Status Send/Receive has been selected; no files to send, a receive is attempted.Send/Receive has been selected; no files to send, a receive is attempted. The pending files have already been received, and this configuration has been set to not allow overwriting. So a warning appears indicating the pending files are not downloaded.The pending files have already been received, and this configuration has been set to not allow overwriting. So a warning appears indicating the pending files are not downloaded.

15. Dec 1, 2004QPID15 QPID Client Agent Client Agent Walk-Through -- Configuration Screen, Files, Send/Receive Errors and Status Send has been selected; one file to send.Send has been selected; one file to send. The file sent is a duplicate of a file already at Qwest, so the receipt confirmation fails on a “Naming Collision Error”.The file sent is a duplicate of a file already at Qwest, so the receipt confirmation fails on a “Naming Collision Error”. This will leave a lock file in the Client Agents run directory so it won’t attempt to send again until the error is resolved. When the error is resolved, you must delete the lock file to re-do -- otherwise:This will leave a lock file in the Client Agents run directory so it won’t attempt to send again until the error is resolved. When the error is resolved, you must delete the lock file to re-do -- otherwise:

16. Dec 1, 2004QPID16 QPID Client Agent Client Agent Walk-Through -- Configuration Screen, Files, Send/Receive Errors and Status You’ll get the message “unable to create lock file” and the send attempt will fail.You’ll get the message “unable to create lock file” and the send attempt will fail.

17. Dec 1, 2004QPID17 QPID Client Agent Client Agent Walk-Through -- Configuration Screen, Files, Send/Receive Errors and Status Send has been selected; one file to send.Send has been selected; one file to send. If SDG workflow processing at Qwest has removed the file from Qwest’s receive location but the file still exists in the sent archive on your machine:If SDG workflow processing at Qwest has removed the file from Qwest’s receive location but the file still exists in the sent archive on your machine: The file will send and you’ll be warned there is a file of the same name in your local archive (preventing the re-archive); the file just sent will remain in the send directory on your machine; and the lock file will prevent further sends of the same named file.The file will send and you’ll be warned there is a file of the same name in your local archive (preventing the re-archive); the file just sent will remain in the send directory on your machine; and the lock file will prevent further sends of the same named file.