1. Health and Safety Dr. Julie Bonner Director Norris Health Center AND THE Police Department

2. Norris Health Center Accredited by Accreditation Association For Ambulatory Health Care, Inc.

3. Where are you? You are here.

4. Where are we? We are here.

5. Welcome!

6. Our Mission is… Assist students in identifying, understanding and responding to health issues Support UWM campus community

7. How are we doing? 92% of individuals recommend Norris services to a friend -Fall 2006 Satisfaction Survey

8. The Staff The Services Confidentiality Costs/Eligibility Emergency/After hours care Health Insurance Immunizations

9. Staff Physicians Nurses Nurse practitioners Counselors Health Educators Pharmacists Medical Technologists Consultants Physical Therapist Sports Medicine staff

10. Services Medical Services Mental Health Services Health Promotion and Wellness Pharmacy Services Laboratory Services

11. Medical Services Annual well women exams STD screening Upper Respiratory Illnesses Orthopedic injuries Dermatology Asthma, migraines and other common chronic illnesses

12. In 2007… 29,000 visits 8,500 individual students seen Appointments are preferred! Same day appointments available

13. Counseling and Consultation Services The “top 4” problems we counsel students for are … 1. depression 2. anxiety 3. phase of life issue 4. relationship issue

14. Counseling and Counsultation Services Typical Concerns: Stress and related issues Sexuality Substance use and abuse Eating disorders Sexual assault / physical abuse

15. Counseling and Counsultation Services In 2007 - 1,400 individual students seen 3,300 visits to psychologists 1,500 visits to psychiatrists Staffing news Crisis Counselor added to staff 2007 Counselor – 2008 Mental Health and Alcohol Outreach Specialist - 2008

16. Health Promotion and Wellness Healthy Campus 2010 National College Health Assessment Tobacco Cessation Wellness programs with Klotsche Center

17. WHYCAMPUS WELLNESS IS IMPORTANT …. All graphs from UWM Campus Recreation Benchmarking Survey 2007 963 UWM faculty, staff and students report

18. Confidentiality Medical records are confidential Information can only be released with permission

19. Cost & Eligibility Currently enrolled, fee paying students Most services at no charge Fees for some lab tests, etc. Summer use fee

20. Emergency & After Hours Use private providers Go to the nearest emergency facility Students are responsible for cost

21. Health Insurance Highly recommended Awareness of parents’ insurance UWM student insurance available Cost $1,142.00 Coverage 8/5/08-8/4/2009 Student Assurances - www.sas-mn.com

22. Immunizations Recommended immunizations before arrival on campus Campus clinics and immunizations available at the health center Measles, rubella, influenza current issues, previously mumps, pertussis, meningococcal Required health info to residential life staff

23. UWM students tell us that the following affected their academic performance… Stress Sleep difficulties Cold/ Flu/ Sore Throat Depression/ Anxiety/ SAD Relationship Difficulty Concern for troubled friend/family

24. Norris Health Center Directed by Julie Bonner, MD Your Questions Welcomed!

25. Health and Safety Dr. Julie Bonner Director Norris Health Center