1. Good afternoon Ian Wood BT CSR Manager

2. BT facts and figures - 2005 Employees102,100 Customers~ 20 million Revenue£18.5b BT Sites~ 7,000 Vehicles31,969 Electricity Consumption2,624 GWh. Fuel Consumption55 million litres Distance travelled on business747m kilometres Procurement> £4b

3. Why Environmental Management System? Stakeholder demand Build good corporate reputation Cost avoidance (Risk management/ Incidents) Avoid reputation damage / bad PR Cost savings Revenue opportunities & marketing Environmental improvements for everyone’s benefit.

4. BT Environment Policy (reviewed annually) Extracts Meet or exceed legislation Reduce consumption of materials Recycle more Reduce emissions Reduce energy consumption Report publicly every year

5. Stakeholder demands Customers –Supported £2.2b bids & tenders last year –EMS across Global Services within coming 3 years Investors & Rating Agencies –The CSR business case, SRI and pension funds Employees –Particularly recycling and use of paper –Increasingly energy and climate change

6. Consumers views Preferred Types of Contributions Q Which of these types of contribution, if any, would you most like to see BT make? Top mentions Recycling as much as possible Support for children’s education Reducing its energy use and thus impact on environment Cash support to charities or appeals Using energy from renewable sources Mori: 1,020 GB adults 16+ July - September 2005

7. Reduce, Reuse, Recycle

8. Waste, Packaging & legal drivers Landfill Tax –Now on an escalator (up £3 v.s £1 per tonne) WEEE –7% (weight)/ 23% (volume) ICT & Telecommunications ~21m units –£83 million annually (ICER) RoHS Directive Packaging EuP (energy using product) Directive

9. BT waste model Waste costs/ revenues & taxes 18%21%24%26%34% £2m £4m £6m

10. How can you help? Think long term life cycle Take opportunities to share advanced experience –With both clients and suppliers Help grow the market/ supply for recycled products Build the joint business case for enhanced green reputation

11. Thank You btplc.com/betterworld