1. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis1/27 Democratising Online Education through Innovative Methods & Tools: the case of Living Labs Charalampos Karagiannidis University of Thessaly Department of Special Education Volos, Greece Adamantios Koumpis ALTEC, S.A. Research Programmes Division Thessaloniki, Greece

2. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis2/27 synopsis living labs (LL)  what  why  how presentations  Karagiannidis, Efraimidou, Koumpis & Molinari  Molinari  Protogeros

3. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis3/27 LL definition Prof. W. Mitchell, MIT, MediaLab and School of Architecture and City Planning  LL represents a user-centric methodology for sensing, prototyping, validating and refining complex solutions in multiple and evolving real-life contexts a step beyond user-centred design  lab experimentation, empirical research, ethnographical observation, etc living labs what why how presentations karagiannidis molinary protogeros

4. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis4/27 LL concept a LL is a collaboration of public-private- civic partnerships, in which who  stakeholders what  co-create  new products, services, businesses and technologies where  in real-life environments and virtual networks when  in multi-contextual spheres living labs what why how presentations karagiannidis molinary protogeros

5. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis5/27 LL motivation Karl Hribernik at ICE 06  85% of product development time is invested in products which never reach the market  only 18% of the innovations brought into the market prove sustainably successful  crowds are smarter at solving many problems than even the brightest minds living labs what why how presentations karagiannidis molinary protogeros

6. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis6/27 LL benefits implementing a European innovation system  extension of contextual possibilities (regional, multi-cultural, etc)  harnessing regional, sectorial, etc, specialisations  opportunities for SMEs to more easily enter the market  implementation of regional contact points for LL customers living labs what why how presentations karagiannidis molinary protogeros

7. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis7/27 LL examples living labs what why how presentations karagiannidis molinary protogeros

8. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis8/27 Mobile City Bremen, Germany existing infrastructure was enhanced to create a test market for mobile applications the acceptance and functioning of new products, services and solutions are investigated under real conditions they analyze the effects of corresponding advertising and marketing measures focused on the Bremen test region living labs what why how presentations karagiannidis molinary protogeros

9. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis9/27 Helsinki Virtual Village, Finland an entire suburb of Helsinki is translated into an example of the future living environment by integrating architecture, city planning with modern ICT solutions and services a unique environment has been created living labs what why how presentations karagiannidis molinary protogeros

10. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis10/27 Botnia LL, Sweden several thousands end-users researchers and companies conduct experiments on services and applications in a variety of social contexts living labs what why how presentations karagiannidis molinary protogeros

11. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis11/27 CASST, Waterford, Ireland the Communications and Software Services Test (CASST) Centre  a mobile communications test facility  providing test bed for rapid development with co-operation with industry and research organisations living labs what why how presentations karagiannidis molinary protogeros

12. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis12/27 Karagiannidis et al, UTH & ALTEC explore/propose the implementation of LL in special education  "Employing the LL Methodology to Support Experiential Improvement of Processes and Practices in Special Education" living labs what why how presentations karagiannidis molinary protogeros

13. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis13/27 Molinari, ALTEC realisation of LL in a specific context  "The Role of Participatory Evaluation in Democratising Education Processes in the Public Administration: Experiences from the Tuscany Region" living labs what why how presentations karagiannidis molinary protogeros

14. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis14/27 Protogeros, UOM explore LL for organisational learning  "Net-wiring the Learning Environments to address Emerging Organisational Needs: Virtual Learning Organisations and Ventures" living labs what why how presentations karagiannidis molinary protogeros

15. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis15/27 hope to enjoy the presentations!!! Karagiannidis, Efraimidou, Koumpis & Molinari  Employing the Living Labs methodology to support experiential improvement of processes and practices in special education Molinari  The Role of Participatory Evaluation in democratising Education Processes in the Public Administration Protogeros  Net-wiring the Learning Environments to address Emerging Organisational Needs: virtual learning organisations and ventures

16. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis16/27 synopsis the context existing approaches the proposed LL approach benefits conclusions future work Karagiannidis, Efraimidou, Koumpis & Molinari LL and Special Education

17. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis17/27 the context improve special education  mobilise the industry, which is usually not interested in anything "special"  embed R&D results in the business processes, human resources and organisational infrastructures of the school environment context existing approaches proposed LL approach benefits conclusions future work LL and Special Education Karagiannidis, Efraimidou, Koumpis & Molinari

18. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis18/27 existing approaches participatory development (at best)  "traditional" user- (learner-) centred approaches  community tools (CSCW/CSCL, Web 2.0, etc)  low adoption, low investments Karagiannidis, Efraimidou, Koumpis & Molinari LL and Special Education context existing approaches proposed LL approach benefits conclusions future work

19. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis19/27 the proposed LL approach explore the implementation of a special education LL Karagiannidis, Efraimidou, Koumpis & Molinari LL and Special Education context existing approaches proposed LL approach benefits conclusions future work

20. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis20/27 Karagiannidis, Efraimidou, Koumpis & Molinari LL and Special Education ingredients building on existing LL implementations  involve different user communities, with interchanging roles  set-up technical infrastructures  encourage them to co-create and verify, in real school environments context existing approaches proposed LL approach benefits conclusions future work

21. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis21/27 expected benefits Karagiannidis, Efraimidou, Koumpis & Molinari LL and Special Education contextualisation  exploration of the technological and social challenges implied by different technologies and services selection  identification of potential users or user groups context existing approaches proposed LL approach benefits conclusions future work

22. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis22/27 expected benefits Karagiannidis, Efraimidou, Koumpis & Molinari LL and Special Education concretisation  thorough description of the current characteristics, everyday behaviour and perceptions of the selected test users regarding the research focus implementation  actual behavioural validation and operationally running test phase of the LL, from a user-oriented and ethnographic viewpoint context existing approaches proposed LL approach benefits conclusions future work

23. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis23/27 expected benefits Karagiannidis, Efraimidou, Koumpis & Molinari LL and Special Education feedback  ex post measurement to check the evolution in the users perception and attitude towards the introduced technologies or services, to assess changes over time in everyday life in relation to technology use, and to detect transitions of usage over time  a set of technological recommendations from the analysis of data; which is used as the starting point for a new research cycle within the LL - the iterative nature of research can be made operational context existing approaches proposed LL approach benefits conclusions future work

24. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis24/27 conclusions LL can provide a motivation for the "special" industry  since it can reduce product development time, time to market, etc LL can ensure that the results are embedded in everyday practises  by its nature, since the "results" are co- created and verified by the users-citizens, they can be useful, usable and acceptable Karagiannidis, Efraimidou, Koumpis & Molinari LL and Special Education context existing approaches proposed LL approach benefits conclusions future work

25. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis25/27 future work set up a special education LL  identify public, private, civic organisations (regional and across Europe)  set up the technical, business and societal infrastructure  develop and validate new technologies, applications and businesses  which may improve special education everyday practice Karagiannidis, Efraimidou, Koumpis & Molinari LL and Special Education context existing approaches proposed LL approach benefits conclusions future work

26. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis26/27 thank you for your attention!!! Charalampos Karagiannidis & Sofia Efraimidou  University of Thessaly, Department of Special Education  karagian@uth.gr, sefraim@uth.gr Adamantios Koumpis & Francesco Molinari  ALTEC Information and Communication Systems, S.A., Research Programmes Division  akou@altec.gr, fmol@altec.gr Karagiannidis, Efraimidou, Koumpis & Molinari LL and Special Education

27. NL '08 Conference SymposiumSymposium Opening C. Karagiannidis & A. Koumpis27/27 hope to enjoy the presentations!!! Karagiannidis, Efraimidou, Koumpis & Molinari  Employing the Living Labs methodology to support experiential improvement of processes and practices in special education Molinari  The Role of Participatory Evaluation in democratising Education Processes in the Public Administration Protogeros  Net-wiring the Learning Environments to address Emerging Organisational Needs: virtual learning organisations and ventures LL Case Study Molinari