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Solutions Summit 2014 Optimizing the Customer User Interface John Snyder Kim Weber.

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Presentation on theme: "Solutions Summit 2014 Optimizing the Customer User Interface John Snyder Kim Weber."— Presentation transcript:

1 Solutions Summit 2014 Optimizing the Customer User Interface John Snyder Kim Weber

2 Chesapeake System Solutions, Inc. Proprietary and Confidential What Is the Customer User Interface? Wholesale Oriented Online Cash Management For Commercial Customers Sometimes Tiered Small Business Enterprise Single Portal For All Functions Common Look and Feel Throughout The Front End for T-Recs Functionality

3 Chesapeake System Solutions, Inc. Proprietary and Confidential Industry Players ACI Enterprise Banker (fka P&H) Universal Online Banker (fka S1) Bottomline Business Financial Solutions (fka Magnet) Fiserv Corillian Business Online

4 Chesapeake System Solutions, Inc. Proprietary and Confidential Standard Online Banking Services Balance Reporting (aka Information Reporting e.g., BAI files, Transactions Too) ACH Initiation (Disbursements, Tax Payments, Child Support Payments) Wire Initiation Check Inquiry / Stop Payments Check Image Retrieval Positive Pay – Pay / Return Decisions File Transfers

5 Chesapeake System Solutions, Inc. Proprietary and Confidential Enhanced Online Banking Services Intraday Reporting ACH Positive Pay Bank Account Management (BAM) International Payments SWIFT Interface Treasury Management Functional Integration

6 Chesapeake System Solutions, Inc. Proprietary and Confidential T-Recs Enterprise ACH Positive Pay Manual Issue Maintenance Issue Updates Issue Files Suspect Items ACH Review Items Authorization Rules Final Disposition Pay/Return Decisions Reports and Files Clearing Items Pay/Return Decisions ACH Positive Pay Authorization Rules Reverse Positive Pay Standard Positive Pay Output Distribution Issue File Uploads Internet Banking

7 Chesapeake System Solutions, Inc. Proprietary and Confidential Additional Opportunities Intraday Processing Real-time Response ERP Functionality eBAM

8 Chesapeake System Solutions, Inc. Proprietary and Confidential Problems Limited Front-End Functionality Cash Management Services Cost

9 Q&A


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