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Total Solutions Delivery VeriFone Connect
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Agenda Product Knowledge – So you can speak about and demonstrate VeriFone wireless product successfully Omni 3750 (Fixed Wireless) and Wireless Variants V x 610 (Mobile Wireless) and Wireless Variants Focus on CDMA/GPRS Later Seminar to focus on WiFi Market and Industry Insights – Guidance on what sells where VeriFone Connect Service Knowledge – So you can sell wireless now
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Product Range Countertop Wireless (CDMA/GPRS) Stationary POS solution Power required Transportable (WiFi) Stationary within small area of coverage –Power required Movable within a small area of coverage –Battery operated Mobile (CDMA/GPRS) Use anywhere Battery operated Omni 3740 / 3750 CDMA / GPRS Omni 3740 / 3750 WiFi V x 610 WiFi CDMA/GPRS
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Phone Line Replacement Dedicated POS Phone Line - reduce monthly costs Lower Cost Alternative to DSL or Cable in single-lane environments Ease or Eliminate Phone Line Contention Existing phone connection remains, but eliminates contention with other activities at a lower cost than a second phone line Extended POS Service Area Sidewalk Sales, Garden Department Any POS location without easy access to a phone jack Enhanced Speed of Service “Always On” during busy periods Omni 3750 CDMA/GPRS “Dual-Comm” Omni 3750/3740 Countertop Wireless
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Omni 3750 Certifications Carriers Verizon, Sprint, Cingular AT&T Wireless is no longer a brand name Processors Class A –GPRS / FDMS Nashville In Process –through Apriva Gateway Class B –CDMA/GPRS/WiFi - Vital available now In Process –Nova, Lynk, Paymentech
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V x 610 Portable Powerhouse
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Portable Powerhouse Specifications Industry Leading Performance 200MHZ “ARM9” CPU Highly Secure Visa PED Approved Industry Standard TCP/IP and SSL communications 1800ma, Lithium-Ion Battery (160+) Txn’s Charge Broadband Wireless Modems –Modular CDMA, GPRS and WiFi Integrated thermal printing 18lps, “Drop-in” Paper Loading Full Size Paper Roll ATM Style User Interface 8x20 backlit graphics display (128x64) Self Contained Solution – No base Needed On board 14.4kbps high speed dial modem On board RS232 port 4M memory Triple track MSR Optional SmartCard EMV Level I and II certified
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V x 610 Certifications Carriers Verizon, Sprint, Cingular AT&T Wireless is no longer a brand name Processors Class A –GPRS / FDMS Nashville In Process –through Apriva Gateway Class B –CDMA / Vital available now In Process –Nova, Lynk, Paymentech
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State of POS Forrester, April 2004. Large Retail Broadband 68% Currently Employ 29% Will add in next 2 years Wireless Mobile Local/Wide Area 35% Currently Employ 10% Piloting 26% Considering 29% No Current Plan Opportunity: –No Mention of Fixed Wireless?
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Retail and Hospitality Portable Segments “Pay at the Table” Restaurant Environments Mobile retailers/service providers Stadium vendors Home “party” sales people Cleaners, plumbers, movers Limo drivers, taxis Home delivery Payments and Value Added Features Offline Store and Forward of Transactions Credit, Debit, EBT Value Added Services –Gift Cards, Pre-paid Phone Card Activation/Reload, Age Verification, Pre-paid Mastercard Wireless Markets
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Industry Insight Technology Old –CDPD –Motient New –CDMA –GPRS –WiFi –Bluetooth Security Over the line.v. Over the Air What is VPN SSL
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9.6 kbps 384 kbps (5 MHz) WCDMA < 160 kbps EDGE GPRS < 60 kbps GSM HSDPA 1.8 Mbps* (5 MHz) HSDPA 3GPP Rel 5 7.2 Mbps*** (5 MHz) Source: AT&T Wireless, SKT, Cingular, Samsung, Nokia, NTT DoCoMo and QUALCOMM Note: Peak data rates are “not to scale” and dependent upon different bandwidths * Based on QUALCOMM’s 1st HSDPA chipset (MSM6275) ** Based on QUALCOMM’s chipset (MSM 6800) *** Based on QUALCOMM’s 2nd HSDPA chipset (MSM6280) Peak Data Rate (Mobile) Commercial Availability 20022001 2000 200520042003 2006 19951993 GSM 1x WWAN Bandwidth in a Mobile Environment 2007 1xEV Rel 0 (Data Optimized) 2.4 Mbps (1.25 MHz) IS-95 1X 153.6 kbps (1.25MHz) 1xEV DO (Rel A) & DV 3.1 Mbps** (1.25 MHz) 14.4 - 64 kbps 1xEV FLO (Multicasting) 8-11.2 Mbps (6 MHz) IMT-2000Technologies “Always on” packet data connections” “Always on” packet data connections” Path to Higher Peak Data Rates
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Quick Facts on Networks CDPD network is coming down. Mobitex networks are expensive and becoming less reliable. New Packet Data Networks are more reliable and garner higher degree of support. “CDMA2000 1x offers data speeds peaking at 144 Kbps with average data speeds in the 40-90 Kbps range, more than double the real speeds obtainable using GSM/GPRS systems.” Andrew Seybold, 3G Wireless Systems Meet the Needs of U.S. Corporations Today!, June 2002 “CDMA2000 offers data rates that are more than twice that of GPRS and an increase in voice capacity of between 40 and 70 percent compared to cdmaOne.” Yankee Group, TDMA Carriers in Latin American Have many Technology Paths for Cellular Migration, January 2003
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What is VeriFone Connect?
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Purpose of VeriFone Connect Provide support for clients who purchase Enhanced Communications products with peripheral products and services to deliver complete merchant solutions. For You, this means instant access to a broad base of service technologies and providers without multiple contracts and multiple high dollar commitments. Make delivery of the total solution flexible in structure, easy to integrate, convenient to use, and cost less than clients internally building third party relationships, interfaces, support, and billing systems. For You, this means extensive reduction in organizational costs, setup time without giving up control over how your customer is ultimately serviced and supported.
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Purpose of VeriFone Connect - More Continue to develop total solution packages to support future advanced communications products. For Example: WiFi terminal with Wireless LAN Access Point, Router and DSL Service Bundle. For You, this means easier growth into new revenue opportunities without extensive research and development costs. Solutions will be brought to you ready to customize and deploy. Deliver the VeriFone Difference by providing complete solutions to you. Saving You time and money required to support enhanced communications products while delivering the right customizations and controls.
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Terminal Setup All Terminals Require: Radio Preparation – loading carrier profiles and firmware to terminal through specialized servers and software tools –Each carrier is different –Can’t move a terminal from one carrier to another Provisioning – collecting Radio Serial numbers from terminals and modules and communicating them to intended carrier –Usually 3-5 days
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Account Setup and Control VeriFone CONNECT Wireless Accounts Activation –Ordering service from carriers and loading radio phone number and activation information to radio –Maintain inventory of ready to run radios –Usually 3-5 days –Must load account information to radio or supply SIM card Suspension –Ordering a radio account suspended with no recurring charges –36 month agreements with 12 months of service commitment –Monthly periods Resumption –Ordering immediate restart of service after suspension Cancellation –Ordering immediate closing of a wireless account –Contract terms are still in force Number Portability –Moving a radio to another account or an account to another radio –Cut down on cancellations
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Terminal Deployment Standard Services Terminal Setup SoftPay Application Loading Merchant Profile Loading – VeriCenter Supported Kitting and 3 day Shipping to merchant Customizable to fit your deployment requirements Same day and next day shipping Packaging and Kitting Customized Box Toppers Tailored messages VeriCenter Integration Bulk Shipping Account Suspension Multi-application loading
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Merchant Installation and Training Standard Services Tele-training through call-in or Webinar Optional Service Individualized tele-training (e.g. any-time) On-Site Installation and training Custom web based training
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Logistics and Terminal Management Standard Services Inventory tracking and reporting Logistics tracking and management Base application maintenance and upgrades Wireless network connectivity diagnostics Optional Services Systems integration Conversion programs Equipment warehousing Full coverage terminal protection plans for repair and replacement
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Help Desk Standard Services 2 nd Tier telephone support 8A-5P Monday-Friday Call case tracking and reporting Generic branding, 800 number support Covers Transport (Wireless Carrier and networking), Hardware and software Self Service Support and Authenticated Account Control –Coming Soon! Customizable Services 24/7 Support 1 st Tier Support Available All Facets are Brandable
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Billing and Administration Standard Services Electronic Delivery of Summary and Detailed Account Billing and Usage Monthly Support Reporting Options to best suite your business Real-time support dashboard and reporting
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Ordering VeriFone Connect Order VeriFone Deployment Facility ISO Warehouse Merchant Merchant Load Resume Service Suspend Service Merchant Load Service Ready
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Summary With VeriFone Connect you can increase your wireless sales now! Less headaches More time to focus on what you do best Trusted partner
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VeriFone CONNECT Future Bundles
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Package: WiFi Bundle #1 WiFi Terminal Loading Transportable Omni 3750 Portable Vx610 VeriFone Customized Wifi Access Point High End – Cisco, Nomadix Medium - Netopia Low End – Netopia, SonicWall Package deployment, Installation, and Training Help Desk and Terminal Management Deployment and Logistics Management Billing and Administration Available mid 2005
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Why Use VeriFone Connect? Time, Money, Control Lower investment Faster time to market Easier integration Leverage our knowledge, experience and systems Leverage our relationships and commitments
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Where can I learn more? www.verifonezone.com www.verifonezone.com www.verifone.com www.verifone.com VeriFone Connect in the News: Retriever Payment Systems Uses VeriFone V x 610 as Wireless Way to Pay at Reliant Park http://home.businesswire.com/portal/site/google/in dex.jsp?ndmViewId=news_view&newsId=2005031 5005220&newsLang=en http://home.businesswire.com/portal/site/google/in dex.jsp?ndmViewId=news_view&newsId=2005031 5005220&newsLang=en
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Questions? Steve McRae Director of Solutions Delivery Steve_McRae@VeriFone.com T: 916.267.4667 Steve_McRae@VeriFone.com
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