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Steelhead Cloud Accelerator (SCA) for Office 365

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2 Steelhead Cloud Accelerator (SCA) for Office 365
Good day. Thanks for joining us at Riverbed for a discussion on Steelhead Cloud Accelerator for Office 365. I am …. I have here with me…. Fall 2013 Name, Title ©2013 Riverbed Technology. All rights reserved. Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology. All other trademarks used herein belong to their respective owners. The trademarks and logos displayed herein may not be used without the prior written consent of Riverbed Technology or their respective owners.

With Riverbed, you can make users’ apps and data… While ensuring your data center provides high… WAN or Internet Programmable Infrastructure Professional services Riverbed Performance Platform Steelhead Performance Mgmt. Granite Stingray Whitewater BETTER AVAILABILITY FASTER SCALABILITY More than 23,000 organizations worldwide depend on Riverbed to understand, optimize and consolidate their IT infrastructure… Riverbed offers award-winning solutions that overcome performance issues caused by distance, distributed computing, and increasing amounts of data. Our solutions span WAN optimization, storage delivery, application-aware network performance management, application performance management, application delivery controllers, web content optimization (WCO), and cloud data protection. The Riverbed Performance Platform helps you ensure that your end users’ apps and data are better, faster, and easier to access – while your data center and your service choices have the necessary availability and scalability your business users have come to expect. EASIER SECURITY

4 Riverbed: the leader in WAN Optimization
Gartner “Magic Quadrant for WAN Optimization Controllers, 2013” We are a leader once again in the Gartner Magic Quadrant. With 6 years in a row as a leader in WAN optimization controllers, Riverbed stands alone in the leaders quadrant. WAN optimization is one of the key technical enablers for today’s modern network. And Riverbed for six years in a row has been identified in the Gartner Magic Quadrant as the WAN optimization leader. By overcoming common bandwidth, latency, and congestion challenges, WAN optimization maximizes application performance and end user productivity while minimizing IT expenditures and driving business efficiency that results in cost savings and business agility. In addition, Riverbed Steelhead appliances allow you to meet a rapid increase in demand from network users and scale as needed without any interruption to your business. Riverbed Steelhead is an key enabler for virtualization and the cloud as you consolidate servers from the branch to the datacenter as well as leverage hybrid infrastructures and networks for cloud services. Let’s take a look at some industry trends with Raj Gulani leading our discussion. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Riverbed. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Source: Gartner (April 2013) – Joe Skorupa, Mark Fabbi, Bjarne Munch

5 Businesses are more cloud aware
Changing Network Environment Changing Apps Environment Changing IT Spend 2.5X Growth in business network traffic by 2017 58% Of business traffic will be Video in 2017 $80B Private WAN Services spend Business and End-user demands are driving IT Infrastructure changes….Balance of power shifting to business stake holders and end-users Lets first look at the key market trends in WAN optimization ….and how they are impacting your organization In the big picture, there is a 2.5X growth in business network traffic. Gartner projected earlier this year that 80% of the Enterprise traffic will move to the WAN by 2014. Its clear that….Applications and data are moving outside of the traditional branch to HQ model to hybrid clouds, public clouds. Business leaders and IT leaders both have a stake in making applications work seamlessly The typical customer cases at Riverbed have 30, 40, even 50 applications. In 2011, non-windows applications exceeded windows apps in businesses. The content rich applications driving bandwidth include custom applications, disaster recovery applications and many video applications (distance learning, digital signage, perimeter intrusion detection). At the same time, social media and unified communications also need to be supported to meet business needs. From a spend perspective…IT budgets are very tight growing at 3% and in some cases less…spread across applications that are bought by business unit leaders and on cloud services. WAN services spending will be over $80B per year through 2016; MPLS, Internet VPNs and Carrier Ethernet will see more spend on Internet bandwidth to access cloud services. Cloud IT services will easily be over 100B by IT teams must establish SLAs for their existing applications but also new applications. $100B Cloud IT Services spend 80% Of traffic moves to WAN by 2014 50% Split between Windows and non-windows apps

6 Cloud SaaS usage is increasing
SaaS apps usage is increasing. When you look at ten percent of apps, 35% are SaaS apps today and 14% are planned as SaaS apps 36 months from now. When you look at more than 50 percent of apps, 6 percent are SaaS apps today, while 13% are planned as SaaS apps 36s months from now. From: Research Report: 2013 Public Cloud Computing Trends. Source: Enterprise Strategy Group Created for Bob Laliberte, ESG. IP Address: (Unknown) © 2013 Enterprise Strategy Group, Inc. All Rights Reserved

7 Cloud Services/SaaS creates new challenges
Cloud services/ Software as a Service (SaaS) can create new challenges for businesses, such as application latency across cloud environments. Organizations of all sizes, especially those with geographically distributed offices and users, are adopting or have adopted cloud-based infrastructure and services, such as Office 365 and This adoption has been driven by “pay-as-you-grow” economics and the ability to burst capacity as needed. One of the key requirements for successful deployment of cloud services/SaaS is ensuring a good end user experience. End user performance depends greatly on the network. Performance typically is not a function of how well the cloud service or application is designed, but more a factor of how efficiently applications are delivered to the end-user, especially across networks of various types, capacity, latency, and quality characteristics. Examples include MPLS, Internet, or hybrid networks, issues such as narrower bandwidth in Asia versus higher bandwidth in the US, or users in India accessing data that is hosted in the US. WAN Branches / Mobile Worker / CUSTOMERS Data Centers / Cloud

8 Users are further away from the data centers
London SaaS DATA CENTER Herndon Los Angeles Tokyo SaaS DATA CENTER Sydney SaaS DATA CENTER The cloud is a collection of multiple regional data centers that host apps/services. Yet these clouds are meant to serve the everyday user in every location around the world. Unfortunately, the distance between users and their applications can impair on application performance and can impact end user productivity.

9 Traversing the Internet introduces performance challenges for SaaS apps
Paris EMEA WAN Domestic network 30ms ???ms Internet IP VPN International WAN In this real world example, embracing cloud services/SaaS applications introduces performance challenges. While a typical request for an application running in a corporate-owned data center in Paris would need to deal with only 30ms of latency, SaaS apps introduce uncertainty, since the request must traverse the open public internet. Lexington (US) St Louis (US) North America WAN 110ms

10 Performance impacted by network latency
Application Access 60x SLOWER 120 sec 2 sec Much like we experience when centralizing applications, cloud services/SaaS applications don’t perform as well as applications run locally. In this example, application access across the cloud is 60 times slower. This number can increase when companies access SaaS applications across backhaul links. Local Access Cloud Access Accessing a 10 MB PPT Document on Office 365

11 Microsoft Office 365 – a dominant enterprise workload
Subscription-based online Office product suite Offers access to various services and software built around the Microsoft Office platform Software and Services included: Exchange Online, SharePoint Online and Lync Online Access to full version of MS Office Applications (Word, PowerPoint, Excel, Access, Publisher, etc.) Office 365 is one of the most dominant workloads in the enterprise and thus able to impact end user satisfaction and productivity. All Office 365 plans are paid for on a subscription basis, monthly or annually. Office 365 subscription plans include access to Office applications plus other productivity services that are enabled over the Internet (cloud services), such as Lync web conferencing and Exchange Online hosted for business, and additional online storage with SkyDrive and Skype online services Many Office 365 plans also include the desktop version of the latest Office applications, which users can install across multiple computers and devices. The Office 365 plans that are online-only are a great choice for certain business needs, and they are compatible with desktop versions of the latest version of Office, Office 2010, Office 2007 (with slightly limited functionality), Office 2011 for Mac, and Office 2008 for Mac. Source: Office 365 is offered as: Office 365 (for Multi-Tenant cloud services ) – Providing Office 365 in a shared infrastructure for multiple customers Office 365 (for Dedicated cloud services) – Providing Office 365 in a separate hosting infrastructure for each customer Offerings Multi-Tenant – Shared infrastructure for multiple customers Dedicated – Separate hosting infrastructure for each customer *Office 365 previously called Business Productivity Online Suite (BPOS)

12 Well Connected Headquarters
Steelhead Cloud Accelerator for Office 365 for multi-tenant cloud services Steelhead appliances provide Riverbed’s unrivaled deduplication, transport optimization, and compression Ensures fastest path to application WAN and Internet optimization Up to 30X better application performance More than 97% bandwidth reduction Steelhead Cloud Accelerator does the following: Steelhead Cloud Accelerator leverages Riverbed’s award- winning technologies - deduplication, transport optimization, and compression capabilities Combining WAN and Internet optimization, Steelhead Cloud Accelerator provides the fastest path from the end user to the application Steelhead Cloud Accelerator accelerates cloud services/ SaaS performance for Office 365 across the WAN and the Internet – up to 30 times application acceleration for Office 365 Steelhead Cloud Accelerator solves for both network latency and app inefficiencies Steelhead Cloud Accelerator pre-empts network latency issues with apps across the cloud Steelhead Cloud Accelerator accelerates routing, browsing, file transfers (30x faster even for modified or renamed files), , and attachments, significantly boosting overall Office 365 user experience, satisfaction, and productivity Steelhead Cloud Accelerator reduces bandwidth consumption by up to 97% for Office 365, thus eliminating the need to upgrade bandwidth and saving costs WAN Well Connected Headquarters BRANCH OFFICE Supporting and enhancing powerful Office 365 applications in private, hybrid, or public clouds, decreasing bandwidth and latency and increasing app performance and delivery speed

13 Riverbed Solutions for Office 365 Acceleration
Optimized Internet Steelhead Cloud Accelerator Steelhead in Microsoft DC We at Riverbed continue to optimize data in this brave new world where data is moving from private cloud to public cloud/SaaS services. Since Office 365 is one of the dominant workloads in the enterprise , we need to extend our reach to include Steelhead capabilities for evolving deployments. We feel that as a general rule, the customer should decide, based on their IT needs and cost structure, where their data lives..while Riverbed provides products that optimize that data no matter where it lives to suit the changing landscape of the customer environment. So you see how in diagram 1, Steelhead Cloud Accelerator optimizes Office 365 over the public Internet. Steelhead Cloud Accelerator is a software license add-on to existing or new Steelhead appliances, is deployed at the Point of Presence at the door of the service provider, and specifically optimizes Office 365 multi-tenant cloud services. It is consumed as a per user subscription service like Office 365. In the second and third diagrams, Steelhead appliances (1)) deployed in branch office, customer data center, and Microsoft data center or (2) deployed in the branch office and customer data center close to (within 10ml of latency) the Microsoft Data Center work with Office 365 in a dedicated (single customer tenant) scenario and optimize Office 365 service and app delivery between the customer and the Microsoft hosted cloud. In all cases, Office 365 is a cloud service hosted by Microsoft. Steelhead in Customer DC Close to the Provider Cloud Internet

14 Steelhead Cloud Accelerator delivers Office 365 performance benefits for for Office 365
30+ Customers use Steelhead Cloud Accelerator for Office 365 multi-tenant cloud services Riverbed has real world experience with Office 365 optimization Riverbed customers use SCA for Office 365 multi-tenant cloud services The performance tests depicted here cover Office 365 app acceleration (33 times faster) and bandwidth savings (more than 97% bandwidth reduction). A WAN simulator was used to simulate a 1.5Mbps WAN link with 100ms RTT to Office 365. A local Steelhead appliance at the office is set to optimize with automatically provisioned Cloud Steelheads. The same Microsoft Word document is downloaded from SharePoint Online, in an example collaboration environment. The size of the document is 20.8MB. The test calculates the time to download the file in seconds and the total WAN bytes in the WAN simulator in both directions in MB. Copyright Riverbed Technology

15 Customer Use Case – Large Retailer
Business Challenge Migrating 26,000 users from Lotus Notes to Microsoft Office 365 Upgrading networks for all global locations not an option due to costs Network group mandated to support Office 365 over already saturated links in 100 global locations Riverbed Solution Steelhead Cloud Accelerator to optimize Office 365 traffic Competitive Advantage Ease of deployment. Great results in both Exchange and SkyDrive Optimization Riverbed only solution to accelerate Office 365 and work with existing saturated network Retailer Business Benefit Delivers accelerated Office 365 performance without upgrading network

16 Key Features Steelhead Cloud Accelerator delivers value to Office 365
30x faster application performance Simple deployment and easy management Some companies try to solve application performance problems by adding more data centers and more bandwidth. Riverbed Steelhead Cloud Accelerator solves application performance problems easily and cost-effectively with combined WAN and Internet optimization. Steelhead Cloud Accelerator provides unrivaled benefits: Application Performance SCA enables up to 30x better application performance for cloud services/SaaS applications, such as Office 365 and SCA supports optimization across private, hybrid, or public clouds Simple deployment There is no rip-and-replace of existing Steelhead appliance deployments. There are no configuration changes required either on the client or on the SaaS provider Easy Management The Central Management Console (CMC) 8.5 includes management of Steelhead Cloud Accelerator configurations, including setting full configuration through settings and policies, as well as backup, restore, and upgrade.   CMC 8.5 also supports: SH appliance configuration vSH appliance configuration Cloud Steelhead backup, restore and upgrade Interceptor configuration Configuration of Steelhead clusters organized around Interceptors Granite Core backup, restore and upgrade Steelhead Mobile Controller backup, restore and upgrade NOTE: "configuration" means setting full configuration through settings and policies, as well as backup, restore, and upgrade.   Dynamic scale SCA is a subscription-based (per user) license add-on to Steelhead appliance deployments and does not require any changes in the way Steelhead appliances are deployed today or any changes on the service provider’s infrastructure. RiOS technology is instantly and transparently enabled for dynamic scale whenever a Steelhead Cloud Accelerator license is activated and is installed on an intelligent optimization platform (such as Akamai) closet to the service provider. Dynamic scale and cloud-based subscription Licensing (per user)

17 Subscription Licensing Per User
12, 24 and 36 month terms Paid upfront Pay for Steelhead Capacity in the cloud Service/SaaS-like pricing - number of Users Service sized by connections & bandwidth With Steelhead Cloud Accelerator, the customer consumes Riverbed SaaS application acceleration as a service − in the same way the customer is consuming SaaS applications as a service. Licensing is flexible − 12, 25, and 36 months terms that allow you (the customer) to initiate cloud service/SaaS acceleration in a way that suits your business. Thus, you are paying for capacity as needed in the cloud on a per user basis. Riverbed has tested performance gains with two of of the most dominant enterprise workloads − Office 365 and – applications that are business-critical for your end users. Enterprise Steelheads Enable as many as needed

18 Steelhead Cloud Accelerator with Microsoft Office 365 – A Strong Partnership
Riverbed solutions work seamlessly with Microsoft software and applications WAN devices are a choice for customers to boost performance under conditions of high latency or low bandwidth Microsoft and Riverbed individually support any customer using their respective products. Respective support teams can escalate customer issues to each other

19 Customer experience Buy Steelhead Cloud Accelerator through Riverbed
Integration is transparent to the end user Simple deployment No technical or business interactions needed with the SaaS vendor Easily upgrade to Steelhead Cloud Accelerator enhanced RiOS Our goal is to improve application performance across clouds and make the service as simple as possible. It’ You should buy Steelhead Cloud Accelerator through Riverbed. Integration is transparent to the end user and deployment simple. There are no technical or business interactions needed with service or app vendor And you can easily upgrade to Steelhead Cloud Accelerator-enhanced RiOS (Riverbed Optimization System). The Steelhead Cloud Accelerator optimizes traffic across the private wide area network (WAN) and the public Internet with Riverbed award winning RiOS® technology to accelerate data and application protocols. s as easy as A – B – C…! You can purchase SCA Service through a Riverbed Partner, and integration is transparent to the end user. No technical or business interactions needed with SAAS Vender. Then with a It’s as Easy As

20 Steelhead Cloud Accelerator
Summary Cloud services/SaaS are growing fast Office 365 is a dominant workload Industry-First WAN and Internet Optimization for Office 365 for multi-tenant cloud services Steelhead Cloud Accelerator wan-optimization/SaaS-Optimization.html According to Forrester Research, the total cloud market will be $125 billion by The total cloud market includes SaaS, IaaS, PaaS, and BPaaS. Of these, the SaaS market by itself is expected to be greater than 100 billion dollars by 2017. Riverbed has solved the end-user performance problem across private WANs with techniques such as application streamlining, TCP optimization, and data deduplication on Steelhead appliances.   With the Steelhead Cloud Accelerator, Riverbed extends these capabilities and the benefits of its technologies and products to cloud/SaaS environments by providing performance acceleration over MPLS and Internet connections for outstanding WAN optimization.

21 Next Steps Request a demo of Steelhead Cloud Accelerator
Engage in a Proof of Concept provided by Riverbed Work with Riverbed Account Team and Preferred Partner to deploy Copyright Riverbed Technology

22 Customer Resources Gartner Magic Quadrant for WAN Optimization 2013
Forrester: End-To-End Application Acceleration Technologies Overcome SaaS Challenges Video – Steelhead Cloud Accelerator and Office 365 Video – IT Performance is strategic for Data Center Transformation – Cloud Computing Fast Facts – Steelhead Cloud Accelerator Performance Brief – Steelhead Cloud Accelerator and Office 365 Case Study – Schneider Electric – Cloud Computing White Paper – Can Cloud and High Performance Co-Exist? ESG Analyst Paper – Overcoming Application Challenges ESG: Accelerating Cloud Performance with WAN Optimization ESG: What's Needed For Cloud Computing Copyright Riverbed Technology

23 Thank you! Any questions?

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