1. Registration Data and Assessment 18 th Annual Assessment Fair for Illinois Community Colleges Patrick Peyer, Ed.D. and Michelle Rothmeyer, MS. Ed. February 21, 2014

2. Rock Valley College Rockford, IL ~8,000 students 54% part-time 56% female 28% minority enrollment 26 – average age

3. Current Focus Areas 1.Drop for Non-payment Process 2.Schedule Adjustment Period 3.Wait-listing Process 4. “Near Graduate” Program

4. Drop for Non-payment Process Study performed to determine timing and value of dropping students for non-payment (de-registration, DREG) Spring 2012 Results 1,674 seats were dropped for non-payment Of the 1,674 seats, 660 seats (223 Students, 13.3%) did not have Financial Aid (FA) The remaining 1,014 dropped seats did not meet FA requirements of Satisfactory Academic Progress (SAP) The study supported keeping two DREG dates instead of adding additional dates. Additional dates could leave seats empty, create more rework for staff and was not successful in the past. The study was utilized to reduce the amount of DREG

5. DREG Process Improvements Improve marketing of payment deadline by creating a payment due campaign Collaborate with IT to improve the efficiency and timeliness of the DREG Run DREG list one week in advance for telecounseling students to remind them of the upcoming deadline Consistent billing schedule set by the Accounting Office Improvements resulted in a 19.83% increase of students paying since 2012 SpringSeatsReduction 20121674 2013135019.35% 2014134219.83%

6. Schedule Adjustment Period Analysis The analysis reviewed add slips collected during the Schedule Adjustment Period for Fall 2012 and Fall 2013. The premise for the analysis was to determine if those that registered during the Schedule Adjustment period completed the course with success. The Schedule Adjustment Period is necessary to financially offset the RVC policy regarding the 100% tuition refund Drop Period and assist students if the need arises to make changes to their schedule. This study will also be conducted again in Fall 2014 to confirm results of the Fall 2012 and 2013 study.

7. Fall 2012 Add Slip Analysis 928 total add slips during the fall 2012 schedule adjustment period 685 unique students 598 of the unique students were returners (87.3%) 87 of the unique students were new (12.7%) The DFWI rate was 29.5% which is below level of national best practice but higher than the college wide rate for the same period (24.6%) Outcomes# of Add Slips% of Total Dropped for 100% tuition refund374.0% Earned ABC in course61766.5% Earned DFWI in course27429.5% Totals928100%

8. Fall 2013 Add Slip Analysis 913 total add slips during the fall 2013 schedule adjustment period 708 unique students 561 of the unique students were returners (87.3%) 147 of the unique students were new (12.7%) The DFWI rate was 28.7% which is below level of national best practice but higher than the college wide rate for the same period (24.98%) Outcomes# of Add Slips% of Total Dropped for 100% tuition refund505.5% Earned ABC in course60165.8% Earned DFWI in course2628.7% Totals913100%

9. RVC College DFWI – Fall 2013

10. Analysis of Waitlist Process Analyzed the number of students on all waitlist at specific points in the registration process First point in time was after priority registration closed Second point in time was at the close of the first week of open registration Third point in time was at the close of the waitlist option (one week prior to the start of classes) The guideline for analysis was any course with 20+ students on the waitlist at the above listed points in time Moving forward: Analysis results will be shared with Academic Deans for future course planning Analysis will be repeated for each fall and spring semester

11. Waitlist Analysis Results Spring 2014 Courses with 20+ waitlisted students Priority Week After 1st Week Open RegistrationEnd of Waitlist Option Course# studentsPotential CH# studentsPotential CH# studentsPotential CHAcademic DeanMisc. Information BIO 2743915649196**Science CHM 120**2288**Science Added one section to accommodate ENG 101401209428251153Composition ENG 103151453199597104312CompositionAdded a hybrid section PSY 270581747121334102Social Sciences Two sections added after 1st week of open Total CHs+9031,376+567 * insignificant #'s (20 or less on the waitlist at that moment in time) Note: Courses with under 20 students/seats at the end of the waitlist period demonstrate the waitlist may have provided the opportunity for the students to get the seat they wished for. Courses with 20 or more students/seats at the end of the waitlist may influence future planning.

12. Near Graduate Program Why do we need this program? Potential to increase enrollment Potential to increase retention Provides reminder to student to reach for the academic goal they started Continued focus on increased graduation numbers at the State and Federal level How it Works Three-Tiered Program Pre-Graduation Evaluation Near Graduation Notification Near Graduate/Stop Out “Invitation to Return” Requires collaboration from several areas Records, Advising and Admissions

13. Supportive Data for Near Grad Program Pre-Graduation Evaluation Near Graduation Notification FY 2010-36% of the qualified Near Graduates have graduated within 3 years and 9% are still enrolled FY 2011-35% of the qualified Near Graduates have graduated within 2 years and 13% are still enrolled YearReviews Degrees Awarded Certificates Awarded 201119731022665 201222621145716 20131034 (as of Spring 13) 582355 Year Qualified Near Graduates Completed within 1 year Completed within 2 Years Completed within 3 Years No Completion/Still Enrolled FY2013 2010393280511971407357 201136138431271NA485 20124157NA 20133448NA

14. Supportive Data (continued) Near Graduate/Stop Out “Invitation to Return” Initial validation to support initiative From the fall 2012 and spring 2013 semesters there were 1,374 students who had stopped out and of those, 112 students returned. Those students registered for 1200 credits which brought in an estimated additional revenue of $120,000. The cost to produce and mail the post card for the 1,374 students was $371.00. YearStop Out Head Count 20101161 20111237 20121374 20131403

15. What are others doing? Questions? Thank you. Patrick Peyer p.peyer@rockvalleycollege.edu Michelle Rothmeyer m.rothmeyer@rockvalleycollege.edup.peyer@rockvalleycollege.edum.rothmeyer@rockvalleycollege.edu