1. An Outdated System Circa 1996 via M.S. Windows 3.1 and FoxPro 2.6

19. The User is Broken  Built to augment/replace paper system  System still in use  Paper trails never completely dropped  sales receipts recorded manually  entered into POS at closing  Computer circa 1996  provides searchable database  reporting tools  no updates for since adoption  1 known ‘non-critical’ bug  a reference table accumulates duplicate records  maintenance program added to remove dups  users do not run it  file is now huge