1. Leading Change by Anton E. Bowden BYU Engineering Leadership

2. How do I get YOU to do what I want?  Essential challenge of leadership…  I know what I want done  I can’t do it  I need you to do it  What motivates you?  Money? (big paycheck)  Praise? (flattery)  Punishment? (KITA)

3. KITA and Chasing Rabbits  If I want you to move:  I can kick you  You’ll move just far enough  I can kick you again  You’ll move just far enough  Fun for entertaining your dog, but not practical  I can offer you a reward  You will earn the reward, then stop  I can offer another reward…

4. What motivates us? (Herzberg 1968)  Reduced Work hours  Motivated people want to work more?  Increased pay  Motivated to get next pay raise  Human relations training  Please, please, please don’t spit on the floor  Communications training  No increase in productivity  Big picture  10,000 bolts -> “You’re building a Chevy”

5. Frederick Herzberg (1968) Minimizing these Is not the same as increasing these

6. External vs Internal Motivators  Satisfaction and Dissatisfaction are not opposites  The things that motivate us are NOT the same things that make us dissatisfied  For example:  A low salary creates job dissatisfaction, but a high one doesn’t create job satisfaction  Significant autonomy creates job satisfaction, but lack of autonomy doesn’t create job dissatisfaction  We are all different (Briggs-Myers from last week)  But we do WHAT we do for a reason…

7. Intrinsic motivators

8. So what?  As a leader, you have the opportunity to set the climate of your organization  Even with volunteer organizations, you can emphasize the intrinsic motivators that create satisfaction and increased effectiveness of your organization How do I HELP you to do what YOU want?

9. Setting a Climate

10. Values  Core beliefs or desires that guide or motivate our attitudes and actions  Evidence of things not seen (LoF)  Examples:  Be prepared, do a good turn daily (BSA)  All men are created equal (US Constitution)  Hippocratic oath (Medicine)  “Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.” (Edison)  “I have never met a man so ignorant that I couldn’t learn something from him.” (Galileo)

11. Mission  Brief statement that reflects the core values of an organization and communicates its long-term objectives  “This is my work and my glory, to bring to pass the immortality and eternal life of man” (God)  “Enter to learn, go forth to serve” (BYU)  “To solve unsolved problems innovatively” (3M)  “To preserve and improve human life” (Merck)  “To make people happy” (Walt Disney)

12. Vision  Picture of future success  Engages the heart and spirit  Leads toward a worthwhile goal  Simple  Attainable  “Nothing happens unless first a dream” – Carl Sandburg  “We choose to go to the moon.” – John F. Kennedy  “I have a dream” – Dr. Martin Luther King, Jr.  Clip from Return of the king (Sam saving food for the way home), J.R.R. Tolkien, WWI and WWII

13. Activity  Take a five minutes to identify your organization’s:  Values  Mission  Vision  How are the values, mission, and vision of your organization reflected in the climate of your organization  Do you motivate or demotivate the members of your organization?

14. Leading Change  Change can be difficult!  Change is not always good (Alice & the Cheshire Cat)  When change is needed, leading change can make it happen  When change is inevitable, leading change can make it positive  To lead change in an organization, a leader must clearly convey the values, mission, and vision of the organization  Personal example  Enthusiasm  Empower others  “When thou are converted, strengthen thy brethren”  Establish urgency

15. Putting a vision into action A vision without a mission is just a dream … A mission without a vision just passes the time … A vision with action can change the world. - Joel Barker No one will thank you for taking care of the present if you neglect the future. - Joel Barker

16. Remember what motivates  Challenges, responsibility, achievement  Genuine love  not KITA