1. South Carolina 2014 SCPASS March & May Pretest Workshop Welcome! A draft of this presentation has been posted to eDIRECT. We will begin shortly. 1

2. WebEx Housekeeping Muted during the presentation Phone Lines Use to ask a question at any point during the presentation Chat Several opportunities during the presentation Host will un-mute your phone so you can ask your question Question- and-Answer TAM and DTC Supplement (DTCS) references in the bottom left corner of applicable slides References 2

3. Contacting DRC Direct Line: 1-800-451-7834Fax: 1-866-237-9314 Email: SCProject@datarecognitioncorp.com SCProject@datarecognitioncorp.com eDIRECT: https://sc.drcedirect.com/https://sc.drcedirect.com/ 3

4. STC/TA Training Tool A PowerPoint presentation for STCs and TAs to use in preparation for SCPASS testing Available early March Available via the eDIRECT home page Logging in to eDIRECT is not required 4 4

5. What’s New for 2014? The “Alternative School Program” field was removed from the answer documents. Test Administrator initials (first, middle, last) will be coded on the answer documents for each subject. There is only one form per “type” across all subjects and grades. The “Form Number” designation was removed from all materials. Oral Administration Test Booklets will not be produced. Students may use any Form A test booklet for the appropriate subject/grade for Form A oral administration. TAs will create a seating chart for each test session. DRC will provide graph paper for this purpose. 5 NEW! TAM p. 3

6. Include the following information: Grade and subject tested TA and Monitor names Student names in boxes where seated DRC will provide graph paper for seating charts. You may use another format if preferred. Seating Charts 6 NEW! TAM p. 3 Return seating charts in Security Checklist envelope

7. SCPASS March Key Dates 7 March 2014 MondayTuesdayWednesdayThursdayFriday 34 All March Materials in Districts 567 1011121314 1718 Writing Day 1 19 Writing Day 2 20 Make-up 21 Make-up 24 Make-up 25 Make-up 2627 Materials Return 28 31

8. SCPASS May Key Dates 8 April - May 2014 MondayTuesdayWednesdayThursdayFriday 2122 All May Materials in Districts 232425 28293012 56 ELA 7 Mathematics 8 Science Grades 4 & 7; Science or Social Studies 3, 5, 6, & 8 9 Social Studies Grades 4 & 7 Make-up (3, 5, 6, & 8 only) 12 Make-up 13 Make-up Return Shipment 1 14 Make-up 15 Make-up 16 Make-up 1920 Return Shipment 2 212223

9. March–July 2014 Final dates to return scorable and nonscorable materials March 27 and May 20 District data files and reports posted to eDIRECT beginning June 16 (see slide 90) Previous year’s data removed from eDIRECT June 16 ISRs and student labels delivered to districts July 15 SCPASS Key Dates 9

10. Questions 10

11. Record ANY missing materials Use notes section on security checklist Fax or email discrepancies to DRC Verify materials received Refer to packing lists Compare security numbers on range sheets to security checklists Retain Original Shipping Boxes District Boxes: WhiteSchool Boxes: Brown Inventory Materials 11 TAM p. 31; DTCS p. 1

12. Consider whether any materials can be reused before ordering additional materials. Materials such as Oral Administration Scripts, CD-ROMs, and Sign Language DVDs may be reused. Use the Intra-district Transfer Form to transfer materials between schools in your district. Use before placing an additional materials order. Put note on Security Checklist. Form is available on eDIRECT under SCPASS Spring 2014 documents. Additional Materials 12 TAM pp. 31; DTCS p. 2

13. March Writing - Additional materials may be ordered between March 4 and March 24. May - Additional materials may be ordered between April 22 and May 15. Orders received before 4:00 pm Eastern time will be processed on the same day and shipped via overnight delivery. Electronic versions of all Additional Materials Order forms are located on eDIRECT under SCPASS Spring 2014 documents. Additional Materials 13 DTCS pp. 2, 11

14. Districts will be charged for: Materials not ordered via online enrollment (Dec. 9-Jan. 10) Materials needed due to a change in the student’s IEP following precode submission Districts will NOT be charged for: Materials for a new student Materials to replace those damaged during shipment Materials ordered but not received Additional Materials 14

15. Security Checklists are used to track and monitor the distribution and receipt of secure materials. Districts elect whether schools use electronic or paper security checklists. Security Checklists contain spaces to: Sign out and sign in materials to/from STCs and TAs. Indicate the date materials were packaged for return. Record notes to indicate if materials were damaged, destroyed, etc. Security Checklists 15 TAM pp. 13, 14, 31, 35, 36, 39; DTCS p. 1

16. Security Checklists – Paper 16 STC retains yellow copy DTC retains pink copy White copy is returned to DRC in security checklist envelope School Security Checklists – 3-part colored paper TAM pp. 13, 36

17. Posted to eDIRECT: March 4 for Writing April 22 for May testing STCs e-mail completed checklists to the DTC. DTC submits checklist(s) to DRC. Districts may elect to use electronic security checklists in place of the paper version. Security Checklists – Electronic 17 TAM p. 14, 35, 39; DTCS pp. 1, 7

18. Security Checklists – Electronic 18 TAM p. 14; DTCS p. 1

19. Manuals 19 Test Administration Manual (TAM) Delivered to districts by February 4Posted on the SCDE Web site and eDIRECT Perforated Appendices: B Forms, C Forms, D ESOL/LEP, and E Monitor’s Section DTCs, STCs, and TAs are expected to understand all of the policies, directions, and return procedures in the TAM.

20. Manuals 20 DTC Supplement (DTCS) Will not be printed for 2014 Posted on the SCDE Web site and eDIRECT Provides detailed packaging instructions for DTCs

21. TAM Administration Directions 21 Read to all students TAs must read aloud what is printed within the shaded “SAY” boxes TAs may repeat directions as needed Provided for all subjects Directions for Answer Document Coding – page 53 (Writing Day 1 & ELA) Writing Day 1 – page 58 Writing Day 2 – page 63 ELA – page 68 Mathematics – page 72 Science and Social Studies – page 78 Used with all test booklet types Form A Loose Leaf Large Print Form C Braille Form C Sign Language TAM pp. 53–84 Note: If customized administration materials (Oral Administration Scripts, audio CD-ROMs, Signed Administration Scripts, ASL DVDs) are being used, begin the test administration with the directions in the TAM, then proceed to the customized administration materials when instructed to do so.

22. Subjects Tested 22 Writing March grades 3-8 English Language Arts Mathematics Science Social Studies May grades 3-8

23. The documents listed below will be posted to eDIRECT and/or the SCDE Web site: Test Administration Manual District Test Coordinator’s Supplement Electronic Security Checklists Packing Lists Additional Materials Order, Intra-District Transfer, and Scoring Request Forms Documents 23

24. Test Booklets 24

25. Answer Documents 25

26. Answer Documents 26 Answer documents are: Preprinted with student name Based on January precode file Packaged by grade and distribution unit Used for all test booklets and form types (A, A-LP, A-LL, C-BR, C-SL). TAM pp. 32–35, 53–57, 64–65, 69, 73–74, 80–81 Note: Instructions for coding the form type are read to students in the SCPASS TAM administration directions.

27. Answer Documents March 27 Students record extended-writing and multiple-choice responses in one scannable answer document for Writing (March). Day 1 “Time to Write” topic (page 4) General Directions (page 4) Writing Checklist (page 4) Scoring Rubric (page 5) Lined pages for student’s Day 1 extended- response (pages 6 & 7) Day 2 multiple-choice responses (back cover)

28. Answer Documents May 28 Students record responses in one scannable answer document for all subjects (May). Icons are printed on page for each subject: Science Social Studies Math ELA

29. Form A Test Booklet Standard regular print Student responses are recorded in separate answer document Form A Oral Administration Script (OAS) For use with a Form A test booklet (regular print, large-print, or loose-leaf) when oral administration is specified in a student’s IEP or when specified as an accommodation for an ESOL/LEP student Form A Audio CD-ROM (grades 5-8 only) Can be used for Form A oral administration instead of an OAS PC-compatible (for use with a computer only) Not compatible with Apple computers Test Materials – Form A 29 TAM pp. 22, 27, C-8–C-10, D-3

30. Preprinted answer documents are provided separately. Student marks multiple-choice answers for all tests in large- print booklet; the TA must transcribe all multiple-choice responses into the answer document for March and May. For March Day 1 Writing, student writes extended-response on lined pages in large-print booklet. Form A Large-Print test booklet (9 x 11-inch spiral-bound book with 18-point font and enlarged graphics) Large-Print TA Notes Ruler (math grades 3-5) Protractor (math grade 5) Reference sheet (math grades 6-8) Periodic Table (science grade 7) Large-Print package includes: Large Print Form A-LP 30 TAM pp. C-8, C-9, C-14, C-22, D-5

31. Form A Loose-Leaf test booklet (single-sided pages bound in 3-ring binders for each subject; one item per page for math, science, and social studies) Ruler (math grades 3-5) Protractor (math grade 5) Reference sheet (math grades 6-8) Periodic Table (science grade 7) Loose-Leaf package includes: Loose Leaf Form A-LL 31 Preprinted answer documents are provided separately. TAM pp. C-8, C-9, C-14, D-5

32. Form C Sign Language test booklet (for students who are deaf or hard of hearing) Note to TAs (Writing only) Ruler (math grades 3-5) Protractor (math grade 5) Reference sheet (math grades 6-8) Periodic Table (science grade 7) Sign Language package includes: Sign Language Form C-SL 32 Preprinted answer documents are provided separately. TAM pp. C-8, C-9, C-14, D-5

33. Form C Braille test booklet Print version of test booklet Braille TA Notes Ruler (math grades 3-5) Protractor (math grade 5) Reference sheet (math grades 6-8) Periodic Table (science grade 7) Braille package includes: Braille Form C-BR 33 Preprinted answer documents are provided separately. The TA must transcribe all multiple-choice responses into the answer document for March and May. For March Day 1 Writing, the contractor will transcribe Braille extended-responses. TAM pp. C-8, C-9, C-14, C-19, C-22

34. For the Day 1 Writing extended-response item, students may type or write their responses on separate paper, including bold-line or other special paper. Typed/separate paper responses must be taped into students’ answer documents. (Refer to pages C-14, C-15, C-22, & C-23 of the TAM. Also see slides 71 & 72.) If a student marks multiple-choice responses directly in the test booklet, the TA must transcribe all responses into the student’s scannable answer document. (Refer to page C-20 of the TAM.) Responding in Test Booklet Response Options 34 TAM pp. C-5, C-14, C-15, C-19, C-22, C-23 Typed/Separate Paper Responses (March Writing Only)

35. Produced for all grades and subjects Form A Oral Administration Scripts Oral Administration Forms A, A-LP, and A-LL 35 Produced for grades 5-8, all subjects For use with a computer Expires the day after the last day of make-up testing: March 26 and May 17 Can be used for make-up testing Form A Audio CD-ROMs TAM pp. 23, C-5, C-8, C-10–C-12, D-3, E-14 Note: All oral administrations must begin with the administration directions in the TAM.

36. Produced for all grades/subjects for Form C-BR Braille Oral Administration Scripts Customized Administration Forms C-BR and C-SL 36 Produced for all grades and subjects for Form C-SL Used for Pidgin Signed English (PSE), Signed Exact English (SEE), and American Sign Language (ASL) administrations Signed Administration Scripts Produced for all grades and subjects for Form C-SL American Sign Language (ASL) administration only ASL DVDs Note: All oral and signed administrations must begin with the administration directions in the TAM. TAM pp. 23, C-5, C-8–C-13, D-5, E-14

37. Identifying Answer Documents 37 All answer documents must have one of the following: Preprinted (precoded) student informationNew student label (May only, precoded)Override label (non-precoded) NOTE : Answer documents without preprinted information or a label will not be scored. TAM pp. 32, 33, 47, A-1, A-2

38. New Student Labels (May Only) 38 Contain preprinted information from the March Precode Update file Contain student identification information Printed 10 pink-striped labels per sheet TAM pp. 32, 33, A-1

39. Sample New Student Label (May Only) 39 TAM p. A-1

40. Override Labels 40 Override labels are used for: Students with no preprinted answer documents Answer documents with incorrect information Student information must be completed (written) on the blank label. Coding student name and applicable demographic information is mandatory on the answer document. Printed 10 white labels per sheet TAM pp. 32, 33, 47, 48, A-1, A-2

41. Sample Override Label 41 TAM pp. A-1

42. Home School Override Labels 42 Home School Override labels are: Packaged in district boxes Printed 10 ivory labels per sheet TAM pp. 33, A-2

43. Sample Home School Override Label 43 TAM p. A-2

44. DO : - Apply to preprinted, used, or mislabeled answer documents that DRC should not score - Gray (March) & Tan (May) - 10 labels per sheet DON’T : - Put labels on unused overage answer documents - Put labels on answer documents with the IEP Invalidation bubble marked Do Not Score Labels 44 TAM pp. 33, 38, A-2

45. Labeling Answer Documents – Do Not Score Labels 45 TAM pp. 33, 38, A-2

46. Returned in a box designated for scorable materials Returned in a box designated for scorable materials Will this answer document be scored? 46 Yes. The Preprinted Student Label was correctly applied and the answer document was returned in a box designated for scorable materials.

47. Returned in a box designated for scorable materials Returned in a box designated for scorable materials Will this answer document be scored? 47 Yes. The Override Label was correctly applied and the answer document was returned in a box designated for scorable materials.

48. Returned in a box designated for scorable materials Returned in a box designated for scorable materials Will this answer document be scored? 48 No. Even though the answer document was returned in a box designated for scorable materials, there was no label applied. The answer document will not be scored.

49. Will this answer document be scored? 49 No. Even though an Override Label was correctly applied, the answer document was returned in a box designated for nonscorable materials. It will not be scored. Returned in a box designated for nonscorable materials Returned in a box designated for nonscorable materials

50. Will this answer document be scored? 50 No. The answer document had a Do Not Score label applied. It will not be scored.

51. Handcoding student name is optional for preprinted answer documents, but is recommended Coding Preprinted Documents 51 TAM pp. 23, 32, 34, 47, E-14 Sample of Preprinted Data

52. Code the fields not submitted via precode Coding Preprinted Documents 52 TAM pp. 23, 32, 34, 47, B-5, B-10, E-14 Top of Page 2 (March & May Answer Documents)

53. Handcoding student name is mandatory for non-precoded answer documents. Coding Non-precoded Documents 53 TAM pp. 23, 32–34, 47, 48, E-14 Write information on override label and apply to designated area. Anna Jones Jason Smith9/20/99

54. Code all applicable fields. Coding Non-precoded Documents 54 TAM pp. 23, 32–34, 47, 48, B-5, B-10, E-14 Top of Page 2 (March & May Answer Documents)

55. Code all applicable fields. Coding of Answer Documents 55 TAM pp. 12, 23, 34, 35, 47, B-5, C-25, E-14 March Writing Answer Documents – Bottom of Page 2 IEP Invalidation Bubble This bubble should be darkened if: A student receives a non-standard accommodation that is not specified in the IEP and/or The IEP team determines that the test administration is not valid.

56. Code all applicable fields, per subject. Coding of Answer Documents 56 TAM pp. 23, 34, 35, 47, B-10, B-11, C-24, C-25, E-14 May Answer Documents – pages 2 & 3 Note: IEP Invalidation Bubble may be marked for each subject.

57. Coding of Answer Documents 57 TAM pp. 23, 35, B-10, B-11, E-14 Print Test Administrator Name: page 2 (March) pages 2 and 3 (May) Test Administrator Name: Print the first and last name of the test administrator on the line provided in the answer document for each subject. Patrick Zimmer

58. Coding of Answer Documents 58 TAM pp. 23, 35, B-10, B-11, E-14 Bubble Test Administrator Initials: page 2 (March) pages 2 and 3 (May) Bubble TA Initials: Bubble the first, middle, and last initial of the test administrator in the grids provided in the answer document for each subject. NEW! Patrick Zimmer

59. Coding Form Type on Answer Documents 59 Instructions for coding form type are included in administration directions. TAM pp. 64 & 65, 68 & 69, 73 & 74, 80 & 81 Note: Form Type must be coded correctly or student responses may not be scored with the appropriate answer key. If the Form Type field is not bubbled, the test will be scored as Form “A.” Students code this information on the answer document.

60. Answer Document Return Form (Electronic) 60 Located on eDIRECT. Enter the quantity of answer documents for shipment 1 and/or shipment 2. Complete Fall Assignment information, if necessary. The answer document total is automatically calculated. ADRF is used to indicate the number of answer documents being returned. TAM pp. 33, 39, B-3

61. Fall Assignment Data Grid TAM pp. 33, 39, B-3, B-5, B-10 VALUEFINAL VALUE Precode 1Electronic AD Return Form 2 Student’s Answer Document 3 Tested School’s ID PrecodeElectronic AD Return Form Student’s Answer Document         61

62. Questions 62

63. Science and Social Studies Assignment Lists Include assignments for students listed on the January and March precode files. Available on eDIRECT by April 22. May be printed. Answer document range sheets also indicate testing assignments. Students marked with ‘*’ are assigned to take the science test. TAM pp. 22, 26, 31, E-13, E-17 63

64. Science and Social Studies Assignment Lists Assignment information is secure. STCs should use the information ahead of the testing window to prepare for special test administrations. All teachers may be given assignment lists after the students have left school on Tuesday, May 6. Assignment information may be shared with students on Wednesday, May 7. TAM pp. 22, 26, 31, E-13, E-17 64

65. Science and Social Studies Assignment Lists (via eDIRECT) TAM pp. 26, E-17 65

66. Assigning Science or Social Studies Tests to New Students 66 Automatically assigns science or social studies tests to new students New students are those who entered school after the March precode update file Available April 22 through May 16 (last day of make-up testing) Use the interactive program called Student Registration, which is accessible through eDIRECT TAM pp. 26, E-17

67. Assigning Subjects for New Students 67 PowerSchool number may be entered.

68. Assigning Subjects for New Students 68

69. STC Return Procedures for All Return Shipments 69 TAM pp. 37–44, C-24, C-25 May 13 and May 20 March 27 STCs must read and follow return procedures in TAM (pages 37–44). Ensure that accommodation codes have been accurately bubbled. Confirm that all scorable answer documents have preprinted information or a label applied.

70. STC Return Procedures for All Return Shipments 70 TAM pp. 37–39 Do Not Score Labels Place on any unused preprinted answer documents or used answer documents that should not be scored Security Checklists Use and sign security checklists (paper or electronic) Seating Charts Place in Security Checklist envelope ADRF Complete electronic ADRF on eDIRECT

71. Typed/Separate Paper Responses (Applies only to Writing) 71 TAM pp. 39, 40, 50, C-14, C-15, C-22, C-23, C-25 Establish proper margins for extended response pages. Type or write “Final Response” and student’s full name and answer document security number on each page. Cut out and tape the student’s response on the “Final Draft” pages in the answer document. Return answer documents with taped separate responses in the red “Response Envelope.”

72. Responses on Separate Paper 72 The response taped on the “Final Draft” pages of the answer document will be considered the student’s final response. Scores for incorrectly returned separate paper responses will be available only at the district’s expense. Multiple-choice responses that are not transcribed into the answer document or are returned on separate paper will not be scored. TAM pp. 39, 50, C-14, C-15, C-22, C-23, C-25

73. March Writing – Special Return Instructions 73 Provide the required student information on each sheet as specified on page C-22 of the TAM. Tape typed/separate responses into the student’s answer document. Instructions are on pages C-22 and C-23 of TAM. Place answer document in red “Response Envelope.” Typed/Separate Paper Responses for Students Using Form A, Loose-Leaf, and Sign Language Put the red “Response Envelopes” in a scorable box. TAM pp. 39, 50, C-14, C-15, C-22, C-23

74. 74 Form A Large-Print Place test booklet AND answer document in red “Response Envelope” Put the red “Response Envelopes” for Large-Print and all Braille materials in a scorable box. Form C Braille Place all materials in plastic bag provided for return TAM pp. 39, 50, C-14, C-15, C-22, C-23, C-25 March Writing – Special Return Instructions

75. Return all Braille materials (including Braille extended- responses and answer documents with transcribed multiple-choice responses) in the plastic bag and place in a scorable box. March Special Return Procedures Braille Form C-BR 75 Return answer documents with scorable materials. Return all other Braille materials in the plastic bag and place with nonscorable materials. May TAM pp. 39–42

76. Materials will be returned via ADS. Deadline is Thursday, March 27. An ADS representative will begin calling districts by Tuesday, March 25 with a reminder of the test materials return deadline. See pages 2–7 of the DTCS for return procedures. Store boxes of test materials in a secure place until they are picked up. DTC Return Procedures March 27 76 DTCS pp. 2–7

77. Separate school boxes into groups according to color of return shipping label – purple or tan. DTC Return Procedures March 27 77 Ensure that each scorable box has a purple return shipping label. Ensure that each nonscorable box has a tan return shipping label. DTCS pp. 2–7

78. DTC Return Procedures March 27 78 District Scorable boxes contain: Answer Documents for home school students (if returning in district box) District’s Red Response Envelope containing typed/separate paper responses for home school students (if applicable) DTCS pp. 2–7

79. DTC Return Procedures March 27 79 District Nonscorable boxes contain: Remaining home school test materials (if returning in district box) District envelope containing white copies of the district security checklist All secure district overage materials DTCS pp. 2–7 School envelopes containing white copies of the school security checklist (if returning in district box)

80. Materials will be returned via ADS. Shipment 1 deadline is Tuesday, May 13. An ADS representative will begin calling districts by Friday, May 9 with a reminder of the test materials return deadline. - Collect boxes of test materials from schools. - Collect home school test materials from STCs (if returning in district box). o Ensure all home school scorable answer documents have override labels. o Make sure all appropriate fields have been coded. - Store materials in a secure place until they are picked up. - Separate school boxes by return shipping label color – pink or gray. DTC Return Procedures May 13– Shipment 1 80 DTCS p. 8

81. Materials will be returned via ADS. Shipment 2 deadline is Tuesday, May 20. An ADS representative will begin calling districts by Friday, May 16 with a reminder of the test materials return deadline. - Collect all remaining boxes of test materials from schools. - Collect remaining home school test materials from STCs (if returning in district box). o Ensure all home school scorable answer documents have override labels. o Make sure appropriate fields have been coded. - Package district materials into scorable and nonscorable boxes. DTC Return Procedures May 20 – Shipment 2 81 DTCS pp. 9–11

82. District scorable boxes: Answer documents for home school students (if returning in district box). Affix a pink return shipping label to each box. DTC Return Procedures May 20 – Shipment 2 82 District nonscorable boxes: Remaining home school test materials School envelopes containing white copies of the school security checklists (if returning in district box) District envelope containing white copies of the district security checklist All secure district overage materials Affix a gray return shipping label to each box. DTCS pp. 9–11

83. Place all scorable test materials in plastic return bags provided by DRC. Seal the bags tightly and place in scorable boxes. Packaging Procedures 83 TAM pp. 43 & 44; DTCS pp. 5 & 6

84. Place all nonscorable test materials in nonscorable boxes. (Plastic bags are not needed for nonscorable materials.) Packaging Procedures 84 TAM pp. 43 & 44; DTCS pp. 5 & 6

85. Fill any empty space in each box with crumpled paper or bubble wrap to ensure testing materials do not shift during transit. Fill any voids to the top of the box. Packaging Procedures 85 TAM pp. 43 & 44; DTCS pp. 5 & 6

86. Fold in the outer flaps (with old shipping labels), exposing the A & B flaps. Packaging Procedures 86 TAM pp. 43 & 44; DTCS pp. 5 & 6

87. Tape boxes securely using three pieces of packaging tape on BOTH the top and bottom. Overlap the tape, and make sure it wraps around the sides at least two inches. Packaging Procedures 87 TAM pp. 43 & 44; DTCS pp. 5 & 6

88. Place appropriate colored DRC label on Flap A. Place the UPS-RS label on Flap B, if applicable. Packaging Procedures 88 SCPASS March Scorable and Nonscorable Labels SCPASS May Scorable and Nonscorable Labels TAM pp. 38–44; DTCS pp. 2–10 Overhead view of closed box

89. Scorable Label Nonscorable Label Sample Return Shipping Labels 89 MARCH MAY TAM pp. 39–42 ; DTCS pp. 2–10

90. All electronic reports are posted to eDIRECT. Rosters Individual Student Reports Data Files District data files posted to eDIRECT by June 16. Student rosters, fall assignment school rosters, and parent letters posted to eDIRECT June 16. ISRs posted to eDIRECT June 16. ISRs and student labels (paper) delivered by July 15. Reporting 90 TAM pp. 2 & 3 Parent Letters

91. Districts may release score results for individual students to schools, parents, and students as soon as the results are available. Individual student results are not embargoed. The use of Parent Letters is optional. Data that is incorrect due to district coding errors cannot be altered. Reporting Notes 91 TAM pp. 2 & 3

92. Questions 92

93. Contacting DRC Direct Line: 1-800-451-7834Fax: 1-866-237-9314 Email: SCProject@datarecognitioncorp.com SCProject@datarecognitioncorp.com eDIRECT: https://sc.drcedirect.com/https://sc.drcedirect.com/ 93

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