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BUILDING STRONG ® Engineer Research and Development Center USACE Reachback Operations Center (UROC)

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Presentation on theme: "BUILDING STRONG ® Engineer Research and Development Center USACE Reachback Operations Center (UROC)"— Presentation transcript:

1 BUILDING STRONG ® Engineer Research and Development Center USACE Reachback Operations Center (UROC)

2 BUILDING STRONG ® Blue Roof/ Rapid Temporary Repair (RTR) and Mobile Information Collection Application (MICA) Android App

3 BUILDING STRONG ® Mobile Apps for Disaster Response Blue Roof and Rapid Temporary Repair Mission In 2010 ERDC was tasked by HQ EOC to develop an innovative solution for replacing clipboards with an interactive near-real time system for data tracking. From the homeowner request for assistance all the way to the final inspection of repairs the data is 100% digital with no paper forms. Mobile Information Collection Application (MICA) Generic Data Collector. In 2011 ERDC was tasked by HQ Emergency Operations Center (EOC) to develop an innovative solution for replacing current manual system with an interactive near-real time system for data collection of flood fighting activities. Current processes are antiquated and sector leaders asked for help to develop a better way. Pilot Programs, approved for limited scope

4 BUILDING STRONG ® X Blue Roof Digitized Paper forms, stacks and stacks Days for data to be seen by others 100% human interaction for contractor assignments, USACE inspector assignments, and data entry Slow response to homeowners No pictures of damage or repairs 5-7 Days Just to sort through applications 2 weeks to get homes repaired

5 BUILDING STRONG ® Blue Roof Digital Data Collection The new clipboard 60 Smartphones in ready-to-go kit Off-the-shelf phone devices easily replaceable In addition to computer applications, they can make calls, email and text message for field communications Platform to support multiple applications at once

6 BUILDING STRONG ® Blue Roof/RTR ROE ROEs 100% digital Data is tracked from beginning to end Disqualifying questions Customers can be disqualified immediately saving time and money for bad applications All by the computer, no human involvement Customers guided through a series of questions and sign the ipad to capture signature digitally.

7 BUILDING STRONG ® Blue Roof/RTR Command Center

8 BUILDING STRONG ® Blue Roof/RTR IPhone QA APPs Inspectors can use iPhones or Ipad 2s to track their cases and enter inspection values

9 BUILDING STRONG ® Mobile Information Collection Application (MICA) Android App Used for the first time in the 2011 Spring Flood MICA can be easily modified for multiple Mission Areas

10 BUILDING STRONG ® Flood Fight 2011 – MICA Data Collection Team members during their levee walks took photos, videos, and notes of sandboils, seepage, pumping efforts, and any other points of interest to send back to command center.

11 BUILDING STRONG ® MICA Screens Field Personnel have a very intuitive screen for capturing field photos and videos

12 BUILDING STRONG ® Over 6000 data points, 11,000 pictures and videos collected from Cairo, Illinois to Morgan City, LA 60 Android Phones running MICA software Memphis District Kansas City District Omaha District Vicksburg District New Orleans District

13 BUILDING STRONG ® Security & Testing

14 BUILDING STRONG ® Experience Breaking Barriers PII Information – Homeowner Info Interconnection Security Agreement (ISA) between FEMA and USACE – Signed by CECI Mr. Kazimer May 2010, and FEMA CISO Ms. Jeanne Etzel June 2010 Memorandum of Understanding (MOU) signed by Ms. Etzel June 2010 and Mr. Kazimer July 2011 iPhone Pilot Programs, approved for limited scope

15 BUILDING STRONG ® Questions? Engineer Research and Development Center USACE Reachback Operations Center (UROC)


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