3. *Integrity, openness, innovation, support of open standards

4. Technology and quality Design Customers & employees snom employees combine a scientific background with professional experience

6. Non-proprietary Non-proprietary - support of open standards - support of open standards - considerably lower service costs - considerably lower service costs - more attractive and modular solutions - more attractive and modular solutions Convergence Convergence - only one network required - only one network required CTI – Computer Telephone Integration CTI – Computer Telephone Integration - optimisation of business and communication processes - optimisation of business and communication processes

7. Intuitive - normal operation Intuitive - normal operation Supplementary services stay Supplementary services stay - divert - hold - divert - hold - transfer - transfer - call waiting - call waiting - 3-way calls - 3-way calls - caller ID - caller ID

8. LDAP – global/company-wide telephone book  LDAP – global/company-wide telephone book  TAPI – dialing via Outlook  "Presence" – optimisation of communication  Encryption  Online help  XML/WAP-compatible display  SIP/H.323 – open standards, flexibility  HTTP – comfortable configuration  PPPoE – DSL access without a PC  SNMP – remote management  NLS – multilingual  Speech recognition  Value added services – animated advertising

11. Hardware - snom processor - additional Ethernet connection - less memory Hardware - snom processor - additional Ethernet connection - less memory Software - snom 75 is component based - fewer resources Software - snom 75 is component based - fewer resources Functionality - identical to snom 100 Functionality - identical to snom 100 Investment costs - reduced to ISDN level Investment costs - reduced to ISDN level

13. First step - standard Linux PC + ISDN card - voice mail system - web interface - demo version - no support and no encryption - limited vendor independence First step - standard Linux PC + ISDN card - voice mail system - web interface - demo version - no support and no encryption - limited vendor independence Second step - CAPI - park & pickup agent - Windows 2000/XP - intranet - analog (FX support) - NAT Second step - CAPI - park & pickup agent - Windows 2000/XP - intranet - analog (FX support) - NAT

14. Special solutions - web radio - PA – public address systems - speakerphone - special-purpose telephones - embedded solutions Special solutions - web radio - PA – public address systems - speakerphone - special-purpose telephones - embedded solutions