1. Transformation and innovation at Microsoft

2. Ron van Laar
CFO Health City

3. Jouke van der Veer
CFO Albron

4. Karina de Boer
Corporate Controller Royal Ten Cate

5. Toby Willson
Director Finance & Administration Microsoft Netherlands

6. The Shifting Market and, The New World of Work
4/15/2017
The Shifting Market and,
The New World of Work
Toby Willson
Finance Director Microsoft Netherlands 6
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

7. Power to the Collaboration Work & Family Life Nomadic Workforce
Insight vs Information
Power to the
Demographic Changes
Netgen
Regulatory Compliance
Be-Do-Say

8. 3 Worlds of Work
Veldhoen: the Art of Work

9. Physical World Nine Guiding Ambitions of the Microsoft workstyle
Enables our employees to realize their potential
Offers freedom to be yourself within the Microsoft Community
Provides an inspiring environment that provides a sense of belonging and encourages collaboration, creativity, and mutual trust
Encourages our employees to share knowledge and expertise
Enables our staff to work any where, at any time, with any tool
Enables our clients to realize their potential
We practice what we preach
Inspires clients to put technology to work
Attracts and invites clients to live the Microsoft Experience
Enables Microsoft to realize it’s potential
Provides efficient use of facilities, high performance and productivity
Accommodates sustainable growth

10. Physical Environment Outcome

11. Concentration vs Collaboration
Brain Storm Collaboration
Open Bench
Library
Partitioned Bench
Conf Call Room
Concentration

12. The right tools enable virtual working
Portable Device
Smartphone
Instant Conferencing (Web & Voice)
Access Anytime, Anywhere
Enhanced Physical environment
SmartCard
Unified Presence & Communication environment
Seamless peripheral availability
Integrated & Pervasive Collaboration Environment

13. Rules of Engagement Overview
Create Docs & Reports
Analyzing information
& IM
Phonecalls & Conversations
Meetings
Trust first •
All agenda’s open and Up-to-Date
Use existing templates for common scenario’s
Accept blended forms of communication & collaboration
Be prepared
Finish action points or communicate delays on time
When collaborating: Note action points and distribute them
Always: Respect other opinions
Always: Give honest and open feedback
Respect other peoples time
Set clear goals

20. Agenda

21. Mental World

22. Communication

23. Self Reflection

24. Influence Shareholder Value

25. Personal Leadership

26. Work Life Balance

27. NWOW Modules Room for Growth
1-day
NWOW Modules
Communication
Scenario for effective communication with others
Goal: awareness of communication technologies, rules of engagement and skills needed
Meetings
Scenario for effective meetings
Goal: awareness of meeting technologies, templates rules of engagement and skills needed
& Tasks
Scenario for effective & tasks
Goal: awareness of & tasks technologies, rules of engagement and skills needed
MBTI
Self-assesment tool for personal insight
Goal: insight & influence for effective interaction with others
Development
Portal for Microsoft e-learning materials (Voyager, Readiness, Local)
Goal: Quick launch to effective materials for personal development
Coaching
behaviors
Communication Structure for team effectiveness
Goal: insight in effective interaction with other parties
New Building & workplace
Introduction & overview of new building / workplace
Goal: to realize insight & understanding of the new building & the workplace concept
Work/Life balance
Workshop & coaching concerning work & private life
Goal: insight in how to realize the full potential of work & private life ?
Room for Growth

28. Success Measures Reputation External Reputation Study Customer Surveys
Great Place to Work
WHI – Internal Employee measurement
External Productivity Research
Employee Satisfaction
Productivity
Change/Innovation
Job Flexibility
Business Performance
Internal Mondriaan Benchmarking (Productivity & Efficiency)
Subsidiary Scorecard
Market Share