2What is Teamwork?A joint action by a group of people, in which each person subordinates his or her individual interests and opinions to the unity and efficiency of the groupThe most effective teamwork is produced when all the individuals involved harmonize their contributions and work towards a common goal.
4Why is Teamwork Important? The product is sufficiently complex that it requires a team with multiple skills to produceA better product will result when a team approach is takenAll members are represented and own the end product
5Teamwork in a HospitalDoctor, Nurse, Dietician, Physical Therapist, Social Worker collaborating on a patient’s care.Kitchen Staff preparing and delivering patient mealsLaundry staff cleaning and distributing linens for patientsHousekeeping staff providing a clean environment for the safe care of patientsSecurity provides a safe environment
6Teamwork in a HospitalEveryone’s contribution is Important! No one person can do everything Our common goal: High Quality Patient Care
7Teamwork in a HospitalDoctors depend on nurses to monitor and care for patients while they are not there and work together with them when they are there to provide the highest quality care for each patient.
8Teamwork in a Hospital We depend on Housekeeping to: Keep the areas of the hospital clean and free from infectious materials which could harm the patientKeep the hospital looking goodProvide safety measures such as caution signs to ensure patients, visitors, and staff remain free from injury
9Teamwork in a Hospital We depend on Security to: Maintain order Monitor the surroundings for suspicious activityKeep the staff safe from violence
11Characteristics of a Team Members collaborate together and use their talent and experience to contribute to the success of the team's objectives.Members work interdependently to work towards team goalsMembers feel a sense of ownership towards their role in the group
12Characteristics of a Team Members make a conscious effort to be honest, respectful, and listen to every person's point of viewMembers see conflict as a part of human nature and they react to it by treating it as an opportunity to hear about new ideas and opinions.
13Stages of Team Growth Stage 1: Forming Stage 2: Storming Stage 3. NormingStage 4. Performing
14FormingMembers cautiously explore the boundaries of acceptable group behavior.They search for their position within the groupTest the leader's guidance
15StormingMembers often become impatient about the lack of progress, but are still inexperienced with working as a team.Members may argue about the actions they should take because they are faced with ideas that are unfamiliar to them and put them outside their comfort zones.Much of their energy is focused on each other instead of achieving the goal.
16NormingDuring this stage team members accept the team and begin to reconcile differences.Emotional conflict is reduced as relationships become more cooperative.The team is able to concentrate more on their work and start to make significant progress.
17PerformingTeam members have discovered and accepted each other's strengths and weaknessesKnow what their roles are.Members are open, trusting, and not afraid to offer ideas and suggestions.Comfortable using decision making tools to evaluate the ideas, prioritize tasks and solve problems.Team satisfaction and loyalty is high.Much is accomplished
19How to be an Effective Team The team must have a clear goal.The team must have a results-driven structure.The team must have competent team members.The team must have unified commitment.The team must have a collaborative climate.The team must receive external support and encouragement.The team must have principled leadership.
20Skills Needed for an Effective Team Individual responsibility and accountabilityConstructive FeedbackProblem solvingManagement and organizationKnowledge of roles
21Effective Communicator Very Important for the success of the groupCan explain their own ideasExpress their feelings in an open, non-threatening wayListen carefully to othersAsk questions to clarify others’ ideas and emotionsCan sense how others feel based on their nonverbal communicationWill initiate conversations about group climate or process if they sense tensions brewingReflect on the activities and interactions of their group and encourage other group members to do so as well
22Group Decision MakingBecause the performance of a group involves taking into account the needs and opinions of every group member, being able to come to an equitable decision as efficiently as possible is important for the functioning of the group
23Decision Making Suggestions are encouraged and welcomed openly Members participate equally in decision- making, but each member understands that the leader might need to make the final decision if the team can not come to a consensus agreement.