1. TXARNG Family Support Services Family Support Services is the umbrella organization for programs that provide a continuum of care and support services to Texas Army National Guard Service Members and their Families during deployment and sustainment operations. Yellow Ribbon Reintegration Program State Family Programs/Youth Programs Resilience Program Strong Bonds Sexual Assault and Prevention Response TRICARE Services Transition Assistance Advisors Job Connection Education Program Survivor Outreach Services Employer Support of the Guard & Reserve Legal and Tax Services ID Card/DEERS & DA Photos

2. Yellow Ribbon Program Events and Phases: Pre-Deployment Phase - Event #1-Alert Packet Mailed to Families - Event #2- One day event for Service Members and Families -Legal Readiness, TRICARE, Financial Management Deployment Phase - Event #3-One day event for Families - Connections, Family Stressors - Event #4-One day event for Families - Reconnecting/What to Expect Post Deployment Phase - Event #5- Two day event Service Members and Families - PTSD Signs, Communication, Suicide Prevention - Event #6- Two day event for Service Members and Families - Job fairs, Anger management, Substance Abuse Goals: PREPARE Service Members and their Families for mobilization SUSTAIN Families during mobilization REINTEGRATE Service Members and their Families after mobilization

3. State Family Program State Family Program provides guidance, resources, support and training to Units, Service Members and their Families in order to empower them to face the challenges of service in the National Guard in state & national emergencies and through deployment phases. State Family Program personnel are located throughout the state to reach geographically dispersed families in Texas. Programs: Family Outreach and Assistance- Contact families of deployed service members monthly and provide assistance in Crisis Intervention and Referral, Legal Resource/Information and Referral, Financial Resource/Information and Referral, TRICARE Resource/Information and Referral, ID Card and DEERS/Information and Referral Family Readiness and Command Team Training- Provide Family Readiness Group Training to Commanders and Family Readiness Group Volunteers Youth Program: Youth Leadership opportunities, support networks, Youth Camps, Symposiums, and Family Forums Brigade Family Readiness Teams (8) and Family Assistance Centers (17): provide Service Members and Families assistance with quality of life issues and crisis intervention through comprehensive resource referral and support Joint Family Support Assistance Program (JFSAP): Mobile team of Red Cross, Military OneSource (2), Military Family Life Consultants (2), Personal Finance Counselor Survivor Outreach Services (SOS): The SOS Program is designed to embrace and reassure Survivors that they are continually linked to the Military Family through a unified support program that enables them to remain an important part of the Military for as long as they desire.

4. Youth Programs The Youth Development Program serves children and youth ages 6-18 and provides opportunities for youth to develop their physical, social, emotional and cognitive abilities and to experience achievement, leadership, employment, friendship and recognition. Activities include:  Operation Purple Camp State Youth Camps Teen Leadership Retreats Teen Panels Youth Symposiums Operation Military Kids Unit and community based specific activities

5. Resilience, Risk Reduction, Suicide Prevention (R3SP) The TXMF Resilience Team is comprised of several programs geared towards building psychological hardiness and mitigation of at risk behaviors among TXMF Service Members and Family members. Resilience Programs: Peer to Peer Training -Trains Soldiers to identify potential warning signs of mental distress, perform unit level intervention & initiate referral management and the ongoing care processes for peer members within their command & influence. Master Resilience Training/Resilience Training Assistants (MRT/RTA) -Soldiers train their peers on the skill sets necessary to be more resilient, face adversity, and become Army Strong for a life time. Yellow Ribbon Resilience Training Suicide Prevention Training/ASIST - prepares Soldiers to identify & prevent the immediate risk of suicide, guide to safety and on to appropriate health treatment, & ensures appropriate suicide prevention training occurs as necessary. Clinical and Therapeutic Service Referrals Director of Psychological Health

6. Strong Bonds The Strong Bonds Program provides retreats for TXMF Service Members and Families, tailored to enhance and sustain positive military family relationships. Marriage Enrichment - Gives married couples tools to stay intimately connected through the stresses and challenges of Army marriages. Family Wellness - Teaches effective communication and listening skills to parents & children. Single Soldiers - Establish relationship goals and learn how to chose a partner wisely.

7. Sexual Assault Prevention and Response Through preventative education, civilian partnerships, bystander intervention, and victim centered support, SAPR/SHARP empowers Service members to report incidents they’ve experienced, and recognize when they or someone they know may be in a dangerous situation. Each Unit within the TXARNG is designed to have a SHARP Specialist or Victim Advocate to assist Service Members. Programs and Services: Crisis Intervention Information on medical and counseling services Referrals to health and wellness providers Ongoing non-clinical support, Policy/Process guidance Victim support through investigations and court proceedings Assistance with Reporting Options for which the victim is eligible Help for as along as the victim requires it

8. TRICARE TRICARE is DoD’s integrated health care delivery system which provides health benefits and services to active duty and retired members of the uniformed services, their families, and survivors worldwide. FSS TRICARE Liaisons Provide the Following Services for all TXMF Members and Families: Educates and trains TXMF personnel and families on TRICARE programs Assist customers in TRICARE enrollment, issues and program sustainment Operates and updates the Early Eligibility for medical benefits database Coordinates TRICARE related educational briefings

9. Transition Assistance The Transition Assistance Advisor program is designed to help National Guard members and their families navigate and understand the vast myriad of benefits and entitlements in the DoD and VA system. Services include education and referral regarding: Guard entitlements and access for healthcare in both the DoD and VA medical facilities. Important deadlines that require action while still on active duty so Veterans do not miss time- sensitive opportunities. Referral for possible compensation for injuries or illness sustained in OEF and OIF Insurance information such as SGLI, TSGLI, FSGLI. Assistance with job search and connection with ESGR for rights of employment. Assistance in connecting Service Members to the Veterans Benefits Administration and Veterans Services Organizations to file disability claims. Assistance in the event of financial hardship, healthcare issues, or unemployment needs.

10. The Job Connection Education Program The Job Connection Education Program (JCEP) helps Guard and Reserve Service Members and their spouses who are unemployed or under-employed find careers. Texas was chosen as the first site for the Job Connection Education Program with offices in the Fort Worth Sandage Armory and the Houston Westheimer Armoy. Offered by the Army National Guard, dedicated training and development specialists and a skilled business advisor will assist participants in making their job connections. JCEP is focused on providing: One-on-one counseling Employment assistance for unemployed or Underemployed Service Members and their spouses Education assistance for those Soldiers who would prefer to get their degrees/trade certifications Resume review and mock interviews Resume review and mock interviews Relevant workforce training Online job search training and assistance Personal assistance from a business advisor working with local employers to hire JCEP participants

11. Survivor Outreach Services The SOS Program is designed to embrace and reassure Survivors that they are continually linked to the Military Family through a unified support program that enables them to remain an important part of the Military for as long as they desire. Services Provided: Support Group Coordination Survivor Advocacy and Outreach Information and Referrals on Benefits & Entitlements Training for Service Members and Families Investment Education Financial Management training coordination

12. Texas Employer Support of the Guard and Reserve Mission: gain and sustain the active support of America’s employers for the men and women serving in the Guard and Reserve by increasing awareness of federal and state laws, promoting compliance through education, recognizing supportive employers with an awards program, providing informal mediation services to resolve disputes related to an employee’s military service obligation, and aid Guard and Reservists in obtaining career employment opportunities. * ESGR operates through a network of volunteers or Ombudsman. Services Provided: Gain and maintain support from employers of Guard & Reserve Service Members Educate customers & stakeholders on Military Civilian Employment Rights (USERRA ) Advocate for employer issues of military families Facilitate employment transitions relating to the continuum of military service Employment Counseling Informal mediation between Service members and their civilian employers ESGR Boss Lift May 2011

13. Legal and Tax Assistance The Legal and Tax Assistance Office assists Service Members and Families with legal support outside of the realm of the JAG. Services Provided Ministerial services Legal Counseling/Correspondence Legal negotiation Legal document preparation and filing Referrals for in court representation Areas of Law Covered Family Law (Support Issues) Estates (Wills, Powers of Attorney) Real Property (Landlord-Tenant) Personal Property (Contracts) Economic (Servicemen’s Civil Relief Act USSERA (Uniformed Services Employment and Reemployment Rights Act)) Civilian Administrative (Immigration, Torts, Taxes, Civilian Criminal Matters) Military Administrative (OERs/NCOERs) Financial Liability Investigation of Property Loss Memorandums of Reprimand

14. ID Cards & Defense Eligibility Enrollment Report System DEERS maintains personnel and benefits information for Department of Defense (DoD) employees and dependants including military members, civilian employees, contractors and more. TXMF has ID Card/DEERS locations in Austin, Brownwood, Ft. Worth, Houston, and Weslaco. Services Provided: Validate & issue ID cards/CACs Update Defense Eligibility Enrollment Report System (DEERS) CAC Pin resets

15. DA PHOTO The TXMF Photo Studio is located in Bldg 34 on Camp Mabry in Austin. We are equipped to take and upload official DA photographs to DAPMIS. We also service all Active Duty, Reserves, Marine, and Navy members. Studio hours are M-F 0900-1600. LocationAddressPhoneDSNBranchesHours of Operation Remarks Austin, TX Camp Mabry; 2200 W. 35th St. Bldg 34, Austin, TX 78703 512-782-1173/5314954-1173/5314ALL Branches0800-1430*RELIABLE STUDIO TXARNG/TXANG (Priority); Appts Only; 2 weeks in advance San Antonio, TX Ft. Sam Houston Bldg 914, TX 78234 210-221-5453 ALL branches0800-1600*RELIABLE STUDIO Ft. Hood, TX 42d and Battalion Avenue Bldg 229, Fort Hood, TX 76544 254-287-3909737-4960ALL branches0800-1600*RELIABLE STUDIO Ft. Bliss, TX 1023 Chaffee, El Paso, TX 79916 915-563-3003 ALL branches0730-1100 1230-1630 *RELIABLE STUDIO *Texarkana, TX Red River Army Depot, Texarkana, TX 75507 903-334-4010 Active Army/TXARNG (only) 0800-1600Appts. only; 2 months in advance; Uniform must be within AR 670-1 standards or will be rescheduled Corpus Christi, TX 308 Crecy St, Mail Stop 14, Corpus Christi, TX 78419 361-961-6550861-6550ALL branches0800-1600*RELIABLE STUDIO: Must call approx 2 weeks in advance for appointment. *: Indicates inconsistent hours and/or harsh limitations

16. Community Partnerships FSS continually builds and maintains relationships with Federal, State, and Local community partners to increase services and resources to our geographically dispersed Service Members and Families.

17. Family Support Services Questions? http://www.txfss.us/