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Family Support Services

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1 Family Support Services
Family Support Services is the umbrella organization for programs that provide a continuum of care and support services to Service Members and their Families during deployment and sustainment operations. The following services are those which may be of assistance to the State Guard, with some limitations on eligibility Programs State Family Programs Resilience Program Sexual Assault and Prevention Response TRICARE Services Transition Assistance Advisors Survivor Outreach Services Legal and Tax Services ID Card/DEERS

2 State Family Program The State Family Program provides guidance, resources, support and training to Units, Service Members and their Families in order to empower them to face the challenges of service in the Guard in state & national emergencies. State Family Program personnel are located throughout the state to reach geographically dispersed families in Texas. Programs and Services: Family Assistance- Provide assistance in Crisis Intervention and Referral, Legal Resource/Information and Referral, Financial Resource/Information and Referral, TRICARE Resource/Information and Referral, ID Card and DEERS/Information and Referral. State Guard personnel and Families may call the Family Assistance 800# for assistance with navigating resources to support varying needs/issues: Family Readiness and Command Team Training- Provide Family Readiness Group Training to Commanders and Family Readiness Group Volunteers. State Guard personnel are welcome to attend these trainings, offered regularly throughout the state, but may not receive any printed materials, travel, lodging, or per diem reimbursement . If requested, training materials may be ed to State Guard participants after attending training. Survivor Outreach Services (SOS): The SOS Program is designed to embrace and reassure Survivors that they are continually linked to the Military Family through a unified support program that enables them to remain an important part of the Military for as long as they desire. SOS supports Survivors of Veterans or Retired Active Duty, Guard and Reserve Services. 2-1-1 Texas: Information from over 60,000 state and local health and human services programs via phone (2-1-1) or internet.

3 Resilience Team The TXMF Resilience Program strives to assist units, soldiers and families by providing programs, services and resources that address critical psychological and emotional needs. Resources Available: Peer to Peer Training: The Peer to Peer Resiliency Training Program is a critical effort to prepare Soldiers and Airmen to identify potentially dangerous warning signs, provide immediate unit level intervention, and initiate ongoing care measures for their peers. State Guard members may attend Peer-to-Peer training offered regularly, throughout the state, on a space available basis. No travel/per diem/lodging will be reimbursed. Contact SSG Penny Anderson Shoulder to Shoulder- Suicide Prevention/Awareness Videos National Suicide Prevention Lifeline: TALK (8255) The Peer to Peer (P2P) Resiliency Training Program is a critical effort to prepare Soldiers to identify potentially dangerous warning signs, provide immediate unit level intervention, and initiate ongoing care measures for their peers. The program is designed to help Soldiers take care of each other, peers to assist peers. FY 13 P2P Training Plan (dates/Locn’s subject to change) 1-2 Dec- Tyler 8-9 Dec- DFW 12-13 Jan- Lubbock 26-27 Jan- Houston 9-10 Feb- El Paso 23-24 Feb- Brownwood 2-3 Mar- Austin 6-7 Apr- San Antonio 4-5 May- San Angelo 5-6 Jun- Corpus 8-9 Jun- Beaumont 29-30 Jun- Houston 20-21 Jul- DFW 3-4 Aug- Amarillo 10-11 Aug- Midland

4 Sexual Assault Prevention and Response
Through preventative education, civilian partnerships, bystander intervention, and victim centered support, SAPR/SHARP empowers Service members to report incidents they’ve experienced, and recognize when they or someone they know may be in a dangerous situation. Each Unit within the TXARNG is designed to have a SHARP Specialist or Victim Advocate to assist Service Members. Training: State Guard members may participate in training on a space available basis, however no travel/per diem/lodging will be reimbursed. SHARP Specialist- 80 hour (2 week) Victim Advocate 16 hour (1 weekend) SAPR/SHARP Services: Information on medical and counseling services Referrals to health and wellness providers Office: National Sexual Assault Hotline: HOPE (4673) Texas Association Against Sexual Assault (TAASA): Can offer short Sexual Harassment/Assault Related trainings (Austin only), typically free of charge

5 TRICARE TRICARE is DoD’s integrated health care delivery system which provides health benefits and services to active duty and retired members of the uniformed services, their families, and survivors worldwide. JFSS TRICARE Liason Provides the Following Services for all TXMF Retirees and Families: Educates and assists TXMF Retirees and families on TRICARE programs Assist customers in TRICARE/Delta Dental enrollment, issues and program sustainment TXMF TRICARE Liaisons: Mission -"We are committed to quality service, meeting and exceeding the needs of those who count on our availability and skills. We will treat every customer as if our world revolves around them, because it does." Vision - Provide enrollment assistance, issue resolution, and briefings to Reserve, National Guard and Active Duty Service Members, Retirees, and their families across all branches of service.

6 Transition Assistance
The Transition Assistance Advisor program is designed to help National Guard members and their families navigate and understand the vast myriad of benefits and entitlements in the DoD and VA system. If prior military, State Guard members may use some TAA services on a case-by-case basis. Services include education and referral regarding: Guard entitlements and access for healthcare in both the DoD and VA medical facilities. Referral for possible compensation for injuries or illness sustained in OEF and OIF Additional Resources: Transition Assistance Program (TAP): Army Career & Alumni Program (ACAP):

Employment Resources Texas Workforce Commission and Texas Veterans Commission have veteran employment assistance programs to help unemployed workers get back to work. They have offices and staff located throughout the state in easily accessible locations.         Services Offered include:  One-on-one counseling  Assistance in locating training degrees or trade certifications Resume review                                 Relevant workforce training           Online job search training and assistance                       

8 Legal and Tax Assistance
The Legal and Tax Assistance Office assists Service Members and Families with legal support outside of the realm of the JAG. Services Provided: Ministerial services Legal Counseling/Correspondence Legal negotiation Legal document preparation and filing Referrals for in court representation Areas of Law Covered: Family Law (Support Issues), Estates (Wills, Powers of Attorney), Real Property (Landlord-Tenant), Personal Property (Contracts), Economic (Servicemen’s Civil Relief Act, USSERA (Uniformed Services Employment and Reemployment Rights Act), Civilian Administrative (Immigration, Notarization), Military Administrative (OERs/NCOERs, Financial Liability Investigation of Property Loss, Memorandums of Reprimand), Torts, Taxes, Civilian Criminal Matters. By appointment only, call or or This office is located at Camp Mabry, Bldg 34

9 ID Cards and Defense Eligibility Enrollment Report System
DEERS maintains personnel and benefits information for Department of Defense (DoD) employees and dependants including military members, retirees, civilian employees, contractors and more. TXMF has ID Card/DEERS locations in Austin, Dallas, Houston, Midland and Weslaco. Services Provided: Validate & issue ID cards to Active Duty, Guard and Reserve Military Retirees Update DEERS information for Active Duty, Guard and Reserve Military Retirees Offices: Austin- Camp Mabry, Bldg 34 Weslaco Houston- Westheimer Armory Ft Worth- Sandage Armory Lubbock For questions, call or 6960

10 Community Partnerships
FSS continually builds and maintains relationships with Federal, State, and Local community partners to increase services and resources to our geographically dispersed Service Members, Veterans, and Families.

11 Family Support Services

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