1. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©1 Discovery: Finding the Direction to Facilitate Successful Employment A process for guiding transition to employment for students and adults with disabilities

2. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©2 The essence of discovery Discovery: to gain insight or knowledge of something previously unseen or unknown; to notice or realize; to make known, reveal, disclose

3. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©3 What we usually know about the people we try to assist – just the tip of the iceberg We need to know much more The Iceberg Analogy of Discovery

4. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©4 The role of discovery Discovery provides, in a non-traditional, common-sense form, the information needed to determine the strengths, needs, and interests of any person with complex life issues. This is accomplished by simply addressing the question, “Who is this person?”

5. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©5 Discovery and Customization These are compatible concepts that are used sequentially to facilitate employment for students who might otherwise not achieve employment. Discovery provides the foundation information for individuals that is then used to customize a position with an employer.

6. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©6 Discovery and Traditional Procedures Discovery seeks to identify already-existing information rather than developing information solely for the purposes of evaluation or diagnosis. Identifying a direction for employment is based on information obtained from the person's entire life and not from an instance of performance.

7. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©7 Discovery and Traditional Procedures The discovery process focuses more on ecological validity than predictive validity. It is more important that the direction to employment makes sense in relation to a person's life than to attempt to predict success based on test performance. The information of discovery is used only as a guide for matching and customization and may not used to systematically exclude a person from employment.

8. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©8 Discovery and Traditional Procedures By implementing discovery, we try to identify the real complexities faced by the individual and attempt to negotiate and match employment that fits, rather than putting the burden of resolving complexities solely on the individual. The profile strategy seeks to empower and involve applicants, their families and friends rather than to exclude them. Natural, common sense approaches to employment are given priority over strategies which rely solely on professional judgment and service.

9. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©9 Need for Discovery Discovery is often assumed, we think “what we see is what they’ve got.” Information on an individual is often disjointed, different people have different parts of the “puzzle.”

10. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©10 Need for Discovery Complexity is like a fog, obscuring the best of who people are. –Discovery shows us the impact of life complexity on work. –When we discover rather than presume and diagnose, a useful description of a person starts to emerge. –Discovery shows possibilities and leads to things a person is motivated to do rather than to fears, negativity and deficits.

11. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©11 Discovery is… A process that involves getting to know people, or helping them get to know themselves, before we help them plan Spending time with applicants, instead of testing or evaluating them, as a means of finding out who they are The best way to find out the best that people have to offer A common-sense strategy to determine complexities and preferences

12. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©12 Discovery is… A way to identify the unique contributions offered by those who might not compete as well as others Enhanced when we get to know people in settings where they are most who they are Not a plan, but the foundation of employment planning, that seeks to customize outcomes Compatible with self-determination and customer choice

13. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©13 Discovery allows us to determine who the applicant is, their complexities, and potential contributions to employers. Discovery Process Responsibilities Challenges Transportation Complexities Hobbies Skills Interest Areas Education Self-Image

14. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©14 Approaches to Discovery Discovery can either be: 1. Facilitated by someone else, typically an employment professional Who is he?

15. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©15 Approaches to Discovery 2. Part of a group experience These guys will help me discover myself It’s a two way street

16. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©16 Approaches to Discovery 3. Accomplished through “self-discovery” Individuals can “paint” their own picture of who they are. Who am I?

17. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©17 Approaches to Discovery 4. Supported through “Coached” Discovery “Coach” Involves assisting an individual through both self and group discovery Self-discovery Group discovery

18. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©18 Let’s Experience Discovery: Ask your partner… 1)What skill do you have that most people don’t know about? 2)Where/when are you at your best? 3)Where/when are you at your worst? 4)Other than spouse/parents/partner/ kids, who would you like to give information about you? 5)What event(s) most shaped your life?

19. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©19 Discovery facts Average hours required for Discovery = 20 hours (range 16-24 hrs) Average time frame for Discovery = 4 weeks (range 3 – 6 wks) We recommend a team effort of 2 – 4 members while learning discovery

20. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©20 20 Steps to Successful Discovery The following steps will provide you with a tool to organize the interactions necessary for discovery. We recommend that you use the Discovery Log as a data form to take you through the sequence of activities.

21. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©21 1. Getting Started Explain Customized Employment, Discovery process, and Vocational Profile to job seeker and family in an office/school environment.

22. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©22 2. “Paperwork” aspects Complete identification information from Profile Form as a part of Step 1, before visiting the home. Have family confirm that information is complete and accurate. Avoid sensitive aspects as necessary such as specific ages of family members.

23. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©23 3. Outcome of process Determine the outcome for this individual of the Discovery Process - - school based work experience, paid job experience, a job to be held long term, a volunteer position, etc.

24. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©24 4. Scheduling initial visit to home Schedule an initial meeting with job seeker and family at the job seeker’s home (or alternate location if family or job seeker is not comfortable inviting you to their home). This is a critical aspect of discovery and an explanation of “why” may be necessary.

25. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©25 Procedural note While gathering information during Discovery, capture the person’s skills, contributions, and performance of job tasks we strongly recommend that you take observational/interview notes and digital pictures to assist in the development of a narrative or visual profile information and for their Representational Portfolio.

26. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©26 Step 5. Scoping out the neighborhood Before or immediately after the visit to the job seeker’s home, tour the neighborhood and observe surroundings, safety, businesses, culture, transportation, services near the home, etc. Make a list of businesses near the individual’s home.

27. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©27 Step 6. First visit to the home Meet with job seeker and family for 1-1 ½ hours in their home interview the job seeker and family about their routines ask about formal responsibilities, chores inquire about community activities if the job seeker is willing, have them show room you their room have them demonstrate how they do chores and what they do for activities observe interactions, living context, indications of interests, current skills

28. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©28 Step 7. Benefits discussion Provide Social Security benefits information and explain a benefits analysis Ask if the individual receives SSI or SSDI. Ask about concerns, issues, questions about SSA benefits Ask if family would like you to schedule a benefits analysis

29. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©29 Step 8.Interviewing persons who know the job seeker Ask for names of individuals, both personal and professionals who the individual/family feels know the person the best. With the job seeker’s permission and following the visit to the home, meet with and interview with these people (teachers, agency staff, counselors, other related services staff, friends, neighbors, etc.) to obtain more information about the job seeker’s interests, support needs, successful support strategies, and performance in various activities, as well as to identify connections.

30. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©30 Step 9. Observation of activities From the information gathered, identify several typical life activities that the job seeker participates in successfully (at school, in a favorite community activity, church, a familiar store, etc.) and observe the job seeker as they engage in these activities to determine their performance, interests, connections and other important perspectives.

31. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©31 Step 10. Participation in familiar activity Ask the individual and family to determine a context and an activity outside the home in which the individual is the most familiar and most competent. Accompany the individual as he/she participates in this activity to determine skills, relationships, supports, etc.

32. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©32 Step 11. Participation in a novel activity Based on the job seeker’s interests, determine an unfamiliar activity that they haven’t tried before or a place they haven’t gone before and participate in this activity with them. Observe to obtain more information about support needs, reactions, attention to natural cues, etc.

33. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©33 Step 12. Return visits to home Return to job seeker’s home for additional information, unstructured conversation, observation, and further interviews. 1 – 3 additional visits are recommended. These return visits are often more informal and can be longer, if approved by the job seeker and family.

34. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©34 Step 13. Review of information Review files, memorabilia and records of past and current activities services. Focus on files that reflect an optimistic, success-based perspective and avoid those that dwell on negatives. Seek out both professional and personal information for review, including old photos.

35. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©35 Step 14. Recording information Record information obtained throughout Discovery in interview notes and observation notes as well as with digital photos. Be descriptive and positive in your note writing. Take notes following all discovery interactions. Gather all written information and notes, including records, prior to writing a profile.

36. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©36 Step 15. Determine format for Profile Based upon the audience for the Profile determine if this information should be captured in a visual Profile, narrative profile or other format such as through discovery meeting notes, vignettes, etc.

37. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©37 Step 16. Develop the Profile Develop a written, visual or alternative format profile of the job seeker following the format provided in the profile training. This activity should take from 3 – 5 hours.

38. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©38 Step 17. Disseminate Profile Provide a copy of draft Vocational Profile or other format to job seeker and family for their review, suggestions and approval. Any Profile format must be approved by the job seeker/family prior to the Customized Planning Meeting.

39. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©39 Step 18. Schedule Planning Meeting Schedule a Customized Planning Meeting with input and assistance from the job seeker/family within two weeks of the completion of the profile.

40. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©40 Step 19. Hold CE Planning Meeting Hold a Customized Planning Meeting to develop a plan for job development. This meeting should be held between 1 - 2 weeks after Discovery and Profile are completed.

41. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©41 Step 20. Develop a Portfolio Develop a representational portfolio for the job seeker using visual and narrative information developed during discovery and the Customized Planning Meeting.

42. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©42 Meet Andrew in High School Andy was a typical young person with a disability

43. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©43 The School’s view of Andy At eighteen years old, he was still viewed as a young child who was not “ready” to enter into a life as an employed adult

44. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©44 Testing results… “able to remain focused for approx. 30 minutes” “he would say ‘too hard’ and cease work’ Reading Comp: 1.6 grade level SRA non-verbal reasoning test: 4 th percentile Minn. Clerical test: 1 st percentile, timed & un- timed WREST: “very poor range in all areas Productivity rate 6% On work samples: “accuracy improved very slowly with practice and constant one-one supervision”

45. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©45 The negative impression of testing “Relative to all work samples administered, it appeared that Mr. Cosel’s performance was best when tasks involved no more than one or two steps.” “Due to Mr. Cosel’s very low level of productivity and his need for constant supervision, traditional employment is not feasible at this time. Training and education which enables him to practice simple manual skills such as packaging and sorting should be explored in the future.”

46. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©46 Beyond the Presumptions of Evaluation In order to find an optimistic path towards employment, in light of poor test performance and low expectations, it was necessary to get to know Andy much more deeply than who he seemed to be those who knew him professionally.

47. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©47 Discovery provided a new picture of Andy

48. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©48 New dimensions of his personality, skills and interests His pastime activities gave us insight into skills that the tests did not identify

49. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©49 Andy’s hobbies and interests gave perspective to his overall character From Computers To musical interests…

50. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©50 Getting personal From bathing… To toileting accommodations

51. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©51 Family and friends

52. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©52 Marc Gold & Associates 4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999 Support from his service dog

53. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©53 Employment experiences Delivering cash receipts Assisting warehouse personnel

54. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©54 Importance of Discovery Facilitated Discovery provided a clear, alternative picture of Andy. It provided sufficient information and direction to develop a plan for customized job development. Andy started work at teaching hospital at SUNY Stoney Brook on Long Island after job development by his family.

55. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©55 Andy is responsible for delivery of data processing information to 82 departs. within the hospital

56. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©56 Still working… Andy is still working today, fifteen years later.

57. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©57 And still painting…

58. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©58 The tools of Facilitated Discovery The tools of facilitated discovery can be intuitive and informal, but they are also the time-honored tools of qualitative researchers: interview and conversation, observation and time together, review of existing information and organization of newly discovered information.

59. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©59 Strategies for Facilitated Discovery Conversation Interview Time together Observation Participation with the applicant in activities both familiar and novel Finally, Review of records

60. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©60 Additional Strategies for Facilitated Discovery When above strategies are not sufficient: Structured situational assessments or discrepancy analyses Targeted evaluations to answer specific questions

61. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©61 When to do Discovery During Typical Activities of Life This aspect comprises the majority of discovery interactions. Just be there. During Planned Familiar Activities This aspect is done once or twice during discovery in places where the individual is at his/her best. During Planned Novel Activities This activity is done once during discovery. Make sure the novel activity makes sense.

62. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©62 When to do discovery General interactions: Discovery is possible during general, non-focused time spent with a targeted individual. This is often done as part of a non-related, group activity such as during classroom activities for teachers or unscheduled time for adult staff or family members. Facilitators need strategies to do this approach effectively. We recommend using the concepts of remarkable moments and intentional moments.

63. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©63 When to do discovery Scheduled Interactions: In most instances facilitated discovery is conducted through a series of planned interactions with the individual and others with positive and useful information. These interactions include visits to the individual’s home, conversational interviews, participation in activities, planned and informal and observations.

64. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©64 When to do discovery Focused Group interactions: Discovery can occur within intentional times involving a group of individuals who are focusing on discovery as a topic. People can work individually or as part of a participatory activity to develop information. Facilitators should observe and take notes of the outcomes of the activities as well as collect samples of the individuals’ work.

65. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©65 Remarkable moments Remarkable moments refer to the strategy of focusing on those aspects of the individual of concern’s performance/behavior that are felt to be of sufficient significance to merit our descriptive remarks. In this way, facilitators who do not have dedicated time for discovery can find these moments of time to write up the description of the behavior/performance.

66. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©66 Intentional moments Intentional moments refer to the strategy of planning for a specific time in the near future for a focus on discovery and descriptive writing, regardless of whether the performance is “remarkable”. We recommend that a 2 – 4 minute focus period be planned for discovery purposes. Facilitators should plan for this observation during times when the individual is likely to be engaged in performance activity.

67. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©67 Recalling what you’ve discovered Prepare for the Discovery interaction Stay focused during the interaction If you need to take notes, ask for permission Use words, phrases or photos Before you drive, take notes in your car Use the Profile outline Avoid using audio tapes or video cameras Don’t wait too long

68. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©68 Notes for Interview: A format Job Seeker:______________________________Date:__________________ Location:______________________Facilitator:__________________ Respondent:______________________________ Notes (Clue words, phrases, quotes, etc.)Future Action “I’m a morning person.” Jammin’ Java Drives his own car Takes from 1 hr. to 1 ½ hrs. to prepare for the day with personal assistant Need to observe Tim transferring into and driving car.

69. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©69 Beyond Asking Asking works for some of the people some of the time. But… –Different people ask and get different answers. –People often tell us what they think we want to hear. –The same person can ask at different times and get different answers. –Too often, people simply do not have an accurate, thoughtful sound bite with which to answer such a question as important as “What do you want to do?”.

70. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©70 Rule of Thumb for Asking It’s more important to look at what people do than it is to simply follow what they say. Of course, we always listen, but it’s necessary to get well beyond listening to verbal answers, into people’s lives.

71. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©71 Observation strategies There are basically two kinds of observation:  Observation from a position removed from an activity.  Observation from within an activity.

72. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©72 Observation Strategies when Removed from Activity Always ask for permission of the individual and others in the setting Introduce and explain yourself Offer to share you notes Focus on an array of actions: task performance, social interactions, subtleties, best dimensions

73. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©73 Observation Strategies within Activity Try to remember what you see Take notes afterwards Offer the individual the “lead”, subtly Use an “asking” conversational style Let the individual speak Wait for the person, allow periods of silence Notice small things while you participate

74. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©74 Observational notes The following excerpt represents an example of descriptive observation notes: Megan sat at her desk and matched felt letters to printed letters/words on a poster sheet. There were about 20 words on the sheet. Megan placed the felt letters on the corresponding printed letters in a random manner. When her teacher cued her to start at the beginning of a specific word, Megan looked at the printed letter, scanned the felt letters and picked up and placed the corresponding felt letters on each subsequent printed letter until all printed words were covered.

75. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©75 Observational notes The following represents an example of observation notes in an inclusive classroom: In Arts and Humanities class, Mathew sat at his desk, without talking, as the teacher lectured on musical forms. He leafed through his handout papers as the teacher spoke, occasionally glancing around the room at others. Mathew raised his hand while the teacher continued lecturing on Romance Music. He kept his hand up and behind his head until called on. He asked if there was Jazz and Rock ‘n Roll during that time. The teacher said, “That music didn’t happen for another 50 or 60 years.”

76. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©76 Features of task observation: Motivation indicated Supports offered/used General Performance: Pace, correctness, consistency, stamina Specific Tasks: what is it, does general performance vary with tasks Connections Concerns

77. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©77 Strategies for Reviewing Records Get to know the person first Look for the positive aspects of records Be skeptical of the record rather than the individual Look for possible solutions to complexities Follow up with interview of individuals who seem hopeful in their writing

78. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©78 The “Who” of Discovery The person of concern Their family and loved ones Close and trusted friends Neighbors with good relationships Professionals who care –Counselors –Teachers –Case managers –Service providers

79. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©79 The “Where” of Discovery Home/Living Context: Discovery starts where relationships start – where we live Neighborhood Local Community Ethnic group/peer group School One-stop center Church Places where the person is “most who they are”

80. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©80 The “What” of Discovery: Identifying the best aspects of the person Routines Relationships Responsibilities Challenges Associations Friendships Shops and Services Tasks Solutions Connections Education Location Life performance Community inventory

81. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©81 Discovery Reflections Before we wrap up our discussions on Discovery, let’s reflect on how this process led us to customized employment opportunities for individuals with significant disabilities.

82. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©82 We discovered that Jenni enjoyed opening Christmas presents. This lead us to her first job.

83. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©83 We learned that Sal enjoyed people and made them comfortable, even with his technology and his significant disability

84. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©84 James loved live-action cop shows and he has a unique skill for organizing materials

85. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©85 We learned that Marci was “present” when her body was still and that she was still when hearing music.

86. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©86 We discovered Larry waited for the mailman every day at three o’clock…

87. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©87 We learned that Glen and Otto insisted on working together. We also learned that Glen was “addicted” to afternoon Soap Operas and that Otto rarely awoke before 11:00 AM

88. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©88 We discovered Katherine made and served coffee at all family gatherings…

89. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©89 We discovered the men in Robert’s family were all woodworkers…

90. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©90 We discovered that Kevin had always dreamed of being a club DJ…

91. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©91 Elizabeth always carried a book around. It made her feel she was part of her professionally oriented family.

92. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©92 Buddy and his sister wanted to work in the convent

93. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©93 Anna loved her camera, always taking pictures that were perfectly centered

94. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©94 Caloah always dreamed of being a nurse

95. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©95 Phyliss wanted to work where her friends worked, in a hospital dietary department

96. 4101 Gautier-Vancleave Rd. Ste. 102 Gautier, MS 39553 (228) 497-6999 Marc Gold & Associates©96 Let’s all go do Discovery!