1. Performance Framework Part 1 – System Performance Multi Donor Trust Fund for Justice Sector Support in Serbia

2. 1. Efficiency of Service Delivery 1.1 Judicial system productivity 1.2 Efficiency of case processing 1.3 Cost efficiency 1.4 Effective enforcement

3. 1.1 Judicial System Productivity Case disposition Backlog

4. 1.2 Efficiency of Case Processing Timeliness Procedural efficiency

5. 1.3 Cost efficiency

6. 1.4 Effective Enforcement

7. 2. Quality of Services Delivered 2.1 Legal quality of court decisions 2.2 General quality of court services 2.3 Fairness, impartiality and integrity 2.4 Independence, transparency and accountability 2.5 Relevant laws and their application 2.6 Public Trust and confidence

8. 2.1 Legal Quality of Court Decisions

9. 2.2 General Quality of Court Services

10. 2.3 Fairness, Impartiality and Integrity

11. 2. 4 Independence, Transparency and Accountability

12. 2.5 Relevant Laws and Their Application

13. 2.6 Public Trust and Confidence

14. 3. Access to Judicial Services 3.1 Affordability of judicial services 3.2 Effective legal representation 3.3 Ease of access and use 3.4 Accessibility of alternative dispute resolution mechanisms

15. 3.1 Affordability of Judicial Services

16. 3.2 Effective Legal Representation

17. 3.3 Ease of Access and Use

18. 3.4 Accessibility of Alternative Dispute Resolution Mechanisms

19. Judicial Functional Review Report 1.Chapter explaining the Performance Framework 2.Chapter assessing actual system performance based on data analysis Efficiency Quality Access

20. Questions and Discussion

21. Thank you for your attention! Contact: Ms. Marina Matic Maticmarina77@yahoo.com