1. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Reliability Center, Inc. Provides Tools For The Principal Root Cause Analyst

2. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Six Sigma Methodology RCI PROACT ® Tools Six Sigma Reliability Center Reliability Center It’s “A” Fit Dovetails with most continuous improvement initiatives

3. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Root Cause Analysis Tool Kit RCI Tools That Enable the RCA Analyst

4. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software What is the PROACT ® Suite? Quantum Bottom-Line Improvement Root Cause Analysis (RCA) PROACT ® = Basic FMEA & Opportunity Analysis (OA) Process LEAP ™ +

5. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software PROACT ® Methodology PReserve Failure Information Order Analyze Communicate Findings & Recommendations Tracking the Results Failure Modes & Effects Analysis Failure Modes & Effects Analysis Reliability Center, Inc.’s PROACT Root Cause Analysis

6. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Long story short, you: identify the problem measure where you stand analyze the problem implement recommendations track the results leverage your learning back into your company improve the situation control the new process Reliability Center

7. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Traditional FMEA & Opportunity Analysis (OA) Process LEAP ™ Software Performs: Lost Opportunity Analysis Process The PROACT ® Suite?

8. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Definition of Focus Focus is the directing of human energy and capability to the significant few issues and opportunities that result in QUANTUM BENEFITS Focus is the directing of human energy and capability to the significant few issues and opportunities that result in QUANTUM BENEFITS FMEA = Focus

9. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software The LEAP  Opportunity Analysis Worksheet Performs Opportunity Analysis & Traditional FMEA

10. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Defines the frequency of the problems giving you the most trouble Defines the problems costing you the most money Defines the specific defect giving you the most trouble Opportunity Analysis Surgical strikes not carpet bombing

11. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Traditional FMEA Worksheet Traditional FMEA

12. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software The LEAP  Report

13. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Create A Root Cause Analysis

14. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software  Identifies the most qualified candidates for proactive RCA based on actual losses experienced  Complies with OSHA PSM, ISO, JCAHO and other regulatory requirements  Allows versatile application of FMEA tool to explore other opportunities using historical data  Prioritizes which opportunities will provide the greatest ROI for the facility  Identifies the Significant Few opportunities; the 20% of the events that cause 80% of the losses  Prints out report of findings instantly The LEAP  Benefits

15. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software The PROACT ® Suite? Quantum Bottom-Line Improvement PROACT ® Root Cause Analysis (RCA) Method of Problem Solving PROACT ® Software Performs

16. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Analyzing failures down to their latent root causes, which are the deficiencies in management systems and restraining cultural norms that allowed the failure to occur. Definition Root Cause Analysis

17. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software PROACT ® RCA Root Cause Analysis The PROACT ® RCA process guides the user through a simple approach to solve what the opportunity analysis identifies as problems

18. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Guides you through the problem solving method step by step PROACT ® RCA gives you discipline, structure, and guidance for problem solving

19. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software PROACT ® RCA problem data collection guidance

20. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Preserving Event Data - Detail Filtering The Data Assigned To Date Done File Links

21. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software PROACT ® RCA team pool and analysis details

22. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software PROACT ® RCA hypothesis guidance for problem solving

23. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software PROACT ® RCA attached hypothesis verification detail for problem solving Each Hypothesis Block contains a verification log with file links. Just double click the hypothesis block

24. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Person responsible for getting the verification done Hypothesis Verification Method Verification completion date PROACT ® RCA attached hypothesis verification detail for problem solving

25. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Hypothesis Verification Outcome Hypothesis Verification File Links PROACT ® RCA attached hypothesis verification detail for problem solving

26. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software PROACT ® RCA guidance for writing the report and corrective actions

27. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software PROACT ® RCA supplies the user custom reporting

28. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software PROACT ® RCA guidance for tracking implemented recommendations RCA Conducted Recommendations Implemented

29. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software PROACT ® RCA provides project management of the analysis

30. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Reliability Center, Inc.  Leverage what you learn from your root causes back into the organization.  The latent system root causes that are identified and resolved can be applied to other areas of the organization to eliminate failures that have not yet occurred as well as failures that have occurred in the past.This is because the corrected systems will apply to other failures mechanisms that are seemingly unrelated.

31. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Completed opportunity analyses can be used as templates for future defect rate comparisons Completed analysis Still in progress analysis

32. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Completed RCAs can be used as templates for others to learn Completed analyses Still in progress analyses

33. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Reduced unexpected and unplanned outages = =  Reduced potential for injuries  Reduced property loss  Reduced potential for environmental excursions  Reduced energy needs  Improved product quality “IMPROVED AVAILABILITY” = = Leveraged Lessons Learned Equates To…

34. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software  Complies with OSHA PSM, ISO and other regulatory requirements  Prints out report of findings instantly  Standardized reporting  Easy to use  Can be used for team analysis or individual analysis  Published reporting allows user to download templates  Tracks analysis progress  Knowledge transfer tool The PROACT  Suite Benefits

35. Guides RCA Process Organizes RCA Data Creates Reports Tracks For Results Selects Project Prioritizes Easy To Use Project Management Knowledge Transfer PROACT Software Root Cause Analysis Tool Kit RCI Tools That Enable The RCA Analyst For Questions & Demo Roger Belliveau rbelliveau@reliability.com / 804-458-065 www.Reliability.com For Questions & Demo Roger Belliveau rbelliveau@reliability.com / 804-458-065 www.Reliability.com