1. European Commission, DG Information Society and Media ICT addressing Societal Challenges E-Inclusion activities in the European Commission E-Inclusion activities in the European Commission

2. 2 e-Inclusion ICT to overcome exclusion ICT as a factor of exclusion (ICT = information and communication technology) Several EXCLUSION FACTORS –Age –Competences - skills, knowledge, attitude –Geographic location (e.g. urban / rural) –Culture, income, other socio-economic factors –Disability –Gender –… –Accessibility of ICT / e-Accessibility

3. 3 EU eInclusion policy in practice Overview of instruments Orientations & support - Documents, e.g. COMs - Events - Benchmarking… Deployment -eTEN -CIP -Structural funds Cooperation - i2010 group (MS) -Legal committes (MS) - Industry & users dialogue R&D - FP6, FP7 Regulation - e-communications - e-terminals - Procurement - TV without frontiers…

4. 4 The Information Society on the move 56 % of basic public services on-line 23 % of EU citizens purchase goods/services over the Internet regularly Source: Eurostat BUT: 30-40% of people are left behind Growing gap due to ageing

5. 5 Trends for e-Inclusion A social necessity, –But also an economic opportunity Citizens increasingly in the lead Innovation in the public sector –Inclusive eGovernment –eParticipation for all

6. 6 How can ICT help? E-accessibility –Making ICT services accessible for all Ambient Assisted Living –Technology to improve autonomy of elderly Web 2.0: The Social Web –Use of the new Web technologies to recreate social links

7. 7 Technology context Where do we come from? Technologies for disability Accessible technology good for all, design for all All people included; Strong drive from ageing and mainstreaming; From prevention of exclusion to respect rights to participation;   Ambient Intelligence Technology Convergence

8. 8 i2010, the EU’s Information Society Initiative A single European Information Space –Promoting an open and competitive internal market for information society and media Innovation and investment in research –Strengthening ICT research to promote growth as well as more and better jobs Inclusion, better public services and quality of life –Achieve an Inclusive European Information Society that promotes growth and jobs in a manner that is consistent with sustainable development and that prioritises better public services and quality of life

9. 9 Riga Ministerial Declaration on e-Inclusion Commissioner Reding said: “Inclusion is a cornerstone of the EU policy in the information society” From digital divide to digital opportunity 6 areas: ICT & Ageing eAccessibility Geographic digital divide Digital literacy & competences Cultural digital diversity Inclusive eGovernment Riga Ministerial Declaration, 11 June 2006

10. 10 Promotion of e-Inclusion Exhibitions Conferences Websites Dissemination of project results

11. 11 Benchmarking – The Riga Dashboard By 2010 –halve gap in internet usage for groups at risk of exclusion –increase broadband coverage to at least 90% –100% of public websites to be accessible –halve digital literacy gaps for groups at risk of exclusion By 2007 –recommendations on accessibility standards/approaches; could become mandatory in public procurement by 2010 –assess necessity for stronger e-Accessibility legislation Other –Exploiting the potential of ICT solutions for older people

12. 12 E-Accessibility Achievements –Web Accessibility Guidelines –Assistive technologies for disabled Objective: mainstreaming –In-built accessibility features –Seamless integration of assistive technologies

13. 13 Legislative landscape Growth & EmploymentSocial Cohesion & Quality of Life eCommunications Framework eComms universal services/user rights RTT&E medical devices Public procurement Copyrights Web accessibility employment equality national social & health regulations DRM Data protection information society anti-discrimination anti-discrimination (+ UN Convention) Structural Funds Art 16 TVWF

14. 14 Ambient Assisted Living Achievements –Smart Homes –Navigation tools (for mobility impaired, visual impaired) Objectives –Independent Living –Social Integration –Active ageing at work

15. 15 Challenge 7: ICT for Independent Living and Inclusion Integration & Empowerment of Individuals Participation for All Objective Outcome New Markets – global leadership Better Accessibility - better for all Opportunities Challenges 30% non-users Aging Population Complex, inaccessible ICT

16. 16 Demographic Ageing i2010 flagship on ICT and Ageing E-Inclusion Policy Riga Ministerial Declaration, 2006 eAccessibility Communication ICT has major catalytic role on Inclusion Major global market opportunity 20B€+/year Europe well placed to respond Challenge 7: ICT for Independent Living and Inclusion Independent Living Active Ageing Mainstream Accessibility & usability Next Generations of Assistive Technologies Role of ICT for an e-Inclusive society Prolonged independent living Increased active participation Reduction in the 30% of non- users Global Leadership in Ageing market Key Areas Impacts IndustrialRelevance Industrial Relevance Policy Relevance

17. 17 eInclusion in CIP Type B Pilots Considerations for eInclusion Pilots B: Overcoming fragmentation for scaling up & investment; high visibility; economies of scale; replication; value chain cooperation. Building on existing initiatives.  Aging Well Pilots  Independent and healthy living  From minor impairments (dementia, cognitive) to chronic disease monitoring  From daily living assistance to integrated, efficient health and social care  Deliverables: interoperable personal/health/social services, common specifications, cost-effectiveness, user acceptance Draft

18. 18 e-Inclusion in CIP (2) e-Inclusion in CIP (2) Type B Pilots  Accessible Interactive DTV Pilots  Advancing accessibility of DTV devices, content and services – esp. for people with disabilities and older persons  Step towards accessible communications in a convergent multi- platform environment  diffusion of advanced accessible AV through the mainstreaming of DfA  Deliverables: set of usability, accessibility interoperability needs of users, technology & service providers CONTEXT: TVWF and Digital Switchover - legal necessity; CENELEC – preparatory requirements & specifications; convergence and dropping costs of set-top boxes; Draft SubtitlingAudio DescriptionSigningSpeech output Spoken command

19. 19 e-Inclusion in CIP (3) e-Inclusion in CIP (3)Draft Thematic Networks  ICT for active ageing at work (fostering uptake, lifelong learning, opening up of innovative new markets)  ICT for enhancing social integration and cultural diversity (improving language and communication skills, fostering cohesion)  eInclusion innovation platform (Inclusion as a source for innovation in ICT; innovation benefiting all)

20. 20 Next Steps Ageing well in the Information Society Commission Communication, 2007 Communication on e-Inclusion End 2007 Ministerial Conference in Portugal December 2007 E-Inclusion Event 2008

21. 21 Conclusion An Inclusive Information Society  Social Necessity and Economic Opportunity