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© Copyright 2008, Remedy Interactive 800.776.5545 www.remedyinteractive.com An Introduction to RSIGuard Reporting & Administration Title Page.

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Presentation on theme: "© Copyright 2008, Remedy Interactive 800.776.5545 www.remedyinteractive.com An Introduction to RSIGuard Reporting & Administration Title Page."— Presentation transcript:

1 © Copyright 2008, Remedy Interactive An Introduction to RSIGuard Reporting & Administration Title Page

2 © Copyright 2010, Remedy Interactive / IntroductionIntroduction Why Is Reporting Valuable?Why Is Reporting Valuable? The Administrator ConsoleThe Administrator Console UserInsight ReportsUserInsight Reports GroupInsight ReportsGroupInsight Reports Putting it All TogetherPutting it All Together ConclusionConclusion Agenda

3 © Copyright 2010, Remedy Interactive / Introduction RSIGuard administration tools are an important part of the injury prevention value of our solutions. They are designed to help you: manage settings,manage settings, track license usage, andtrack license usage, and provide insight into individual and group work patterns, exposure, compliance and risk.provide insight into individual and group work patterns, exposure, compliance and risk. Do you have specific goals related to RSIGuard administration and reporting?

4 © Copyright 2010, Remedy Interactive / The Administrator Console

5 © Copyright 2010, Remedy Interactive / Administrator Console, cont’d User Groups lets you find individuals and locate groups of employees based on HR data.

6 © Copyright 2010, Remedy Interactive / Administrator Console, cont’d The selected users appear in this list. You can select an individual user to view data in UserInsight or to change settings. You can apply group settings changes to the selected group …….…as well.

7 © Copyright 2010, Remedy Interactive / Administrator Console, cont’d The Group Settings Change screen lets you specify: the setting to change, the setting’s new value, if you want to lock the new setting value, and who should get the new setting.

8 © Copyright 2010, Remedy Interactive / Administrator Console, cont’d The Overall User Report shows you how many active RSIGuard users there are, the status of your HR database, and your access rights. Each administrator can be granted a different level of access. For example, supervisors might only be able to view their reports, while safety staff might only be allowed to view people in their location. You can launch the GroupInsight reporting application directly from the Administrator Console.

9 © Copyright 2010, Remedy Interactive / Why Is Reporting Valuable? Reporting allows you to: Identify high risk situationsIdentify high risk situations –What individuals or parts of your organization are at greatest risk of injury? Identify high risk situationsIdentify high risk situations –What factors lead to injury in your organization? Identify levels of complianceIdentify levels of compliance –What individuals or parts of your organization are successfully complying with safety goals (e.g breaks, work restrictions). Evaluate the success of your safety programEvaluate the success of your safety program –What parts of your organization are still in need of improvement, and what types of improvement are most needed?

10 © Copyright 2010, Remedy Interactive / UserInsight

11 What is UserInsight? Quickly see relative risk for discomfortQuickly see relative risk for discomfort –Does this individual’s patterns indicate that they are at high, medium or low risk for developing discomfort? Identify what risks this user facesIdentify what risks this user faces –Rapidly see which factors (e.g. static postures, repetition, breaks, etc.) are most problematic for a user. Identify compliance successIdentify compliance success –See how well the user is able to take regular recommended breaks, and if appropriate, follow prescribed work restrictions. Determine the most important things to improveDetermine the most important things to improve –Whether a user is symptomatic or not, UserInsight offers objective evidence about what changes are likely to be most important to reduce or prevent discomfort. UserInsight provides a view through time of single users. Geared towards ergonomists, safety staff, physicians, and individuals, UserInsight lets you:

12 © Copyright 2010, Remedy Interactive / UserInsight, cont’d This graph shows the “Combined Risk Estimate” which considers break and microbreak compliance, as well as length and repetition of keyboard and mouse usage. By comparing results to a large database of discomfort/usage data, UserInsight estimates a user’s risk of developing discomfort. This graph shows the length of time a user spends at the computer. This indicates level of risk from static posture. The light grey dashed line is the data recorded by RSIGuard. The dark blue line shows the trend of the data (e.g. is the user, on average, spending more or less time at the computer).

13 © Copyright 2010, Remedy Interactive / UserInsight, cont’d This graph shows the breakdown of time spent on the keyboard vs. mouse. Based on a large database of users from diverse jobs & companies, UserInsight shows how a user’s usage compares to average usage. Placing the mouse over the icon provides detailed help about the meaning and use of each graph. For example, for the above graph, the context-help explains that 75% of users are in the green area. The 75 th -90 th % percentile is in the yellow area, and the 90 th +% percentile is in red.

14 © Copyright 2010, Remedy Interactive / UserInsight, cont’d This graph shows an estimate of muscular strain that the user experienced from their keyboard usage based on normative EMG studies. This offers an exposure estimate that is more meaningful than simple keystroke counts because it considers the type of keystroke as well. The trend curve (the blue line) is a smoothed representation of the actual data. You can adjust the smoothness of this curve by pressing Ctrl  and Ctrl . The example to the right is a highly smoothed version of the graph above, and shows that although daily keyboard use varies greatly, on average this user has fairly constant strain exposure.

15 © Copyright 2010, Remedy Interactive / UserInsight, cont’d These graphs show a users break-taking patterns. They provide insight into how many breaks RSIGuard suggests, how many of those breaks are skipped, and a 2 views of break-compliance – one with natural breaks considered, and one without. The color coding in the compliance graphs makes it easy to quickly see risky break behavior. Other graphs show more detail about natural break-taking behavior, time spent in suggested breaks, the degree to which the user postones breaks, and stretch viewings.

16 © Copyright 2010, Remedy Interactive / UserInsight, cont’d These graphs (and several others) show detailed usage tallies for various mouse and keyboard actions. They provide insight about usage patterns and levels of repetition. As always, a detailed description of how to use each statistic is available by placing the mouse cursor over the icon. Other graphs provide insight into a user’s utilization of RSIGuard features like KeyControl and AutoClick.

17 © Copyright 2010, Remedy Interactive / UserInsight, cont’d The “work restriction exceeded” graph provides insight into how well a user with a workers’ compensation-related restriction is complying with physician-prescribed limits. UserInsight also provides innovative analyses of data that act as proxies for important information that a computer cannot directly measure, such as: User fatigue Keyboard force Typing posture of hands

18 © Copyright 2010, Remedy Interactive / UserInsight Use Scenarios During an employee ergonomic evaluation, the evaluator should review UserInsight graphs.During an employee ergonomic evaluation, the evaluator should review UserInsight graphs. –If the eval is preventative, the evaluator should look for clues about potential risks and mitigations that are most likely to be beneficial. –If the evaluation is in response to an injury, UserInsight data can be used to both identify and rule out possible causes. E.g. poor posture is less likely a problem for a user with short work hours, whereas mouse placement may be a primary risk factor for a user with high mouse usage. If an injured employee visits a doctor, they should bring printouts of their UserInsight data.If an injured employee visits a doctor, they should bring printouts of their UserInsight data. –A doctor can use UserInsight data to guide their diagnosis. –If the doctor determines that a work restriction is appropriate, UserInsight data provides an objective basis for a meaningful restriction. An employee can self-identify and correct many problems by viewing their own data, and can request assistance when they are unable to reduce a high-risk situation.An employee can self-identify and correct many problems by viewing their own data, and can request assistance when they are unable to reduce a high-risk situation. UserInsight can be used in various ways. For example:

19 © Copyright 2010, Remedy Interactive / GroupInsight

20 What is GroupInsight? Quickly identify groups of high-risk employeesQuickly identify groups of high-risk employees –Lets you compare locations and departments, or search by any HR category (for which you provide employee data). Analyze discomfort causality (if RSIGuard’s discomfort surveys are enabled)Analyze discomfort causality (if RSIGuard’s discomfort surveys are enabled) –Rapidly find what usage, compliance, and behavioral statistics are associated with reported discomfort in your organization. Report aggregate statistics on work patterns, compliance, usage, etc.Report aggregate statistics on work patterns, compliance, usage, etc. –View how your organization changes over time and how it responds to IT, infrastructure, building, and other organizational changes. Communicate with employees about safetyCommunicate with employees about safety –Find subgroups with particular issues and communicate relevant information to appropriate employee populations. GroupInsight provides a high-level view of part or all of your organization. Geared towards safety staff and risk managers, GroupInsight lets you:

21 © Copyright 2010, Remedy Interactive / The Power of GroupInsight The primary power of GroupInsight is in its ability to: Identify populations of employees that meet specific criteria, for example: –Which users use the computer over 6 hours per day? –Which users are most in need of in-person evaluations due to higher risk? –Which users would benefit most from new equipment (e.g. chair) due to long static exposures? –Which users in Accounting type significantly more than the average Accounting employee? –Which departments have the lowest levels of break compliance? –Which employees use features like ForgetMeNots and AutoClick? Learn about the characteristics of specific populations, for example: –How many hours per day do people in each of our 3 locations spend on the computer? How does this vary on a quarter-by-quarter basis? –Do people in departments that have higher worker’s comp costs suffer more from low break compliance or high mouse usage? How should that affect safety resource allocation? –What levels of mouse and keyboard strain are found in each of various business groups? –Determine organizational averages to provide either to employees or supervisors to help people understand where their usage is unusually high. –Do employees who use AutoClick have significantly lower mouse exposures? Communicate to specific populations via GroupInsight , for example: –Let high mouse users know about an AutoClick training. –Notify users with poor break compliance of the issue and the need to take regular computer rests. –Ask users with higher than average risk levels to request an in-person evaluation if desired.

22 © Copyright 2010, Remedy Interactive / GroupInsight Searches At the core of GroupInsight is its ability to search usage data in many ways, and to combine many types of criteria. Criteria from the “Find by Identify” pages let you narrow your search by desired HR attributes Criteria from the “Find by Usage” pages lets you further narrow your search by how users use the keyboard and mouse.

23 © Copyright 2010, Remedy Interactive / Searches, cont’d Criteria from the “Find by Breaks” pages lets you narrow your search by user behaviors related to break compliance, natural breaks, microbreaks, as well as various other aspects of the ForgetMeNots, BreakTimer and MicroBreaks features. Criteria from the “Find by Discomfort” pages lets you narrow your search by symptoms reported by users (only available if you use Health Status Reports).

24 © Copyright 2010, Remedy Interactive / Searches, cont’d Criteria from the “Find by Date & Details” page lets you narrow your search to a particular range of time. The “Load & Save” presets page lets you load and save named search presets to make it easy to repeat common searches. Criteria from the “Find by Other” page lets you narrow your search based on Work Restriction compliance, as well as user responses to the Health Status Report discomfort survey (if utilized).

25 © Copyright 2010, Remedy Interactive / GroupInsight Reports This view shows the result of a search. The left pane shows all the employees who matched the specified criteria. The right pane shows a cumulative report on the selected users. It includes the statistics described earlier in the UserInsight report (e.g. usage, behavior, compliance) – except here average values are shown for the selected group of users. In addition, various pie and bar charts compare strain, discomfort, compliance, behavior, etc. across specified HR groups as well as for the organization as a whole.

26 © Copyright 2010, Remedy Interactive / HR Group Comparison Any HR category can be selected for comparing for break compliance, mouse & keyboard exposure, as well as other statistics.

27 © Copyright 2010, Remedy Interactive / Context Help For each line of the statistics report, there is a context help icon ( ). Click on this icon for a detailed explanation of the data you are viewing.

28 © Copyright 2010, Remedy Interactive / Employee Communication After a search has been completed, the resulting set of users can be ed from GroupInsight with information relevant to their situation. For example, if your company offers a training in the use of RSIGuard’s AutoClick feature, you could search for the people who would most benefit from using it (e.g. higher than average click counts and mouse strain). Then, after completing the search, you could invite them to attend an AutoClick training.

29 © Copyright 2010, Remedy Interactive / Next Steps If your organization doesn’t use RSIGuard reporting, or wants to expand its use: Contact RSIGuard support or your reseller to initiate the process of configuring RSIGuard reporting.Contact RSIGuard support or your reseller to initiate the process of configuring RSIGuard reporting. Visit to read more.Visit to read more. Don’t wait – Many organizations realize the need for organization- wide reporting only after an injury occurs, after a significant organizational change (e.g. new software, equipment changes, facilities changes), or during workers’ compensation complications. If you don’t enable reporting now, you may not have the data you’ll need when you need it.Don’t wait – Many organizations realize the need for organization- wide reporting only after an injury occurs, after a significant organizational change (e.g. new software, equipment changes, facilities changes), or during workers’ compensation complications. If you don’t enable reporting now, you may not have the data you’ll need when you need it.

30 © Copyright 2010, Remedy Interactive / Demonstration


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