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An Introduction to Avaya Fabric

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2 An Introduction to Avaya Fabric
Thanks for meeting with us today. We want to use our time today as efficiently as possible. Now, we designed a presentation that is a little bit different than what you may have seen in the past; the presentation is meant to engender an open discussion. Each slide presents one technology solution. The information and diagrams allow us to have a brief or more detailed discussion depending upon your interest level. So, as I present the information, please help me understand your interest level for each technology. Alex Williams Network Specialist – Western Region

3 The simple truth Networks are largely managed and operated as they were over ten or more years ago Brute force, CLI, scripts, spreadsheets and chasing spanning tree or OSPF gremlins is more often than not, the norm. …why?

4 “IT budgeting is both art and science, combining financial management expertise and executive judgment” Gartner, 2012

5 But the nagging question is why….
Why are we still doing moves, adds & changes manually? Why do we “live with” unstable networks causing application downtime? Why do we build “overlay” network for critical applications? Why, when OPEX = 80% budget, do we settle for complexity? Why, when labor is the largest line-item expense, do we make it so labor-intensive to plan, configure & maintain a network? And why hasn’t anyone done something about this? Where’s the ‘Executive Judgment’ side of IT budgeting?

6 “We need 1,000 more security cameras up by Friday”
Throughput Resiliency Latency Density “We need 1,000 more security cameras up by Friday” “Our financial transactions need to be isolated by next week” “We need to transfer a live server instance now!” “We need to have confidence of uninterrupted service” When many of us started out in the networking industry, this is how evaluated solutions. We simply compared fact sheets and drew conclusions. However, today, things have changed. The business has realized the strategic importance of the network. The business can be very vocal and here are the first things out of their mouths… [Next Slide]

7 Zeus Kerravala, ZK Research
The Bold Truth “It is nearly impossible for today’s networks to run at business speed.” Zeus Kerravala, ZK Research We wait… Minutes for network re- convergence Hours for troubleshooting Weeks for maintenance windows Months to roll out significant applications In fact the bold truth is: It is impossible for today’s networks to run at business speed.. [click] [verbally highlight bullets] There needs to be a better way… [Next slide]

8 1 9 2 8 3 4 7 6 5 Would you be Interested? What if you could…
The old network needs to evolve to support today’s business speed 9 2 What if you could… 8 3 Add HD video surveillance and multicast sites in minutes Deploy services on the fly Create unlimited separated services with minimal effort Deliver unified access solutions at the edge Enable Guest, BYOD Access control all at once Increase and monitor real-time Network quality Enable data center continuity within clicks Reduce latency and time to service in the data center Deliver collaboration applications in a stack 7 4 We have been building networks the same way since the mid 80’s, and we know that it is not good enough. What if I told you that you could… [go through the nine opportunities] Which of these have the most interest to you? [Explain that you will speak about those solutions first and introduce the others as you go along] [Next slide] 6 5 Would you be Interested?

9 Business Speed Requires Agile Network Control
Key Network Advantages Physically Managed Control Plane Autonomic Control Plane Network-wide VLAN tagging or multiple routing instances Need for sequentially dependent legacy protocols Network loops Edge-only provisioning All links active/optimized Multicast scale/performance Easy and unlimited network segmention Virtualize devices into one network entity Service Presentation Dialogue Before we get into the solutions, I need to introduce a new and fundamental change in networking. This fundamental change will positively impact almost every other element of your network. In today’s network, services are provisioned against physical devices. Data packets stop at each device on the path, get inspected, and are then forwarded on. This kind of model creates at least three significant constraints that hinder business speed. The 3 C’s of physically managed control plane: Configuration – Relegated to box by box configuration (even in the core – yikes!) Complexity – Have to keep track of all the configurations across all the devices, must maintain multiple routing instances, must have a anti-looping protocol (spanning tree), and the L2 (xSTP), L3 (OSPF), and multicast protocol must all converge in sequence.* Cost – The cost of recovery time and the cost of capacity – With physically managed control planes recovery performance is slow since idle links have to be located and brought into action. Idle links cost money; nobody likes paying for something that is seldom used. Further, multiple protocols means a greater need for CPU power; more protocols, more routing tables, inspection of every packet, and flow balancing all take their toll. [click] There is a better way. Look what happens when physical devices are virtualized into one network entity using a multi-path link-state protocol called, Fabric Connect. [click] Now, network services are abstracted from the physical devices. Services are now provisioned against a network entity, not against physical boxes. The traditional data packet is simply encapsulated at the edge and forwarded to the destination without intermediate inspection. With this in place, your control plane can now be autonomic (borrowing from the concept of the body’s autonomic nervous system, where life support is unconscious, automatic, and involuntary – it just happens). [click] So, the following becomes autonomic with a fabric-based virtualized network. [review bullets] From a technical perspective the following advancements happen in your network. [review bullets] [Next slide] *Note - A more exhaustive list of technologies and protocols that Fabric Connect replaces: xSTP, OSPF, Static routes, BGP, PIM-SM, DVRMP etc. (depending upon the need of the network, not all would likely be replaced, but at least three is common. Service IP Packets Services are provisioned to physical devices Services are provisioned to a single virtual network The following become autonomic: IP Packets Configuration of the core Network segmentation Optimized recovery Multicast routing Virtual machine connectivity Load balancing of flows IP Packets

10 Rome wasn’t built in a day… neither was the “network”
Network “Constructs” Stacked Protocols Instability Number of control planes Multiple protocols to support: Loop prevention, L2 & L3 forwarding, management, virtualization & multicast Protocols run independently & are provisioned and managed separately. This can cause flapping and instability. 802.1 Stability Ethernet has been built upon “one floor at a time” Adding on when needed

11 Fabric Attach – How does it work?
Baseline Setup Fabric (SPB cloud) is preconfigured with services FA Client and FA Server need not have ISIDs, VLANs, port membership, uplink/trunk ports and tagging, etc., configured FA Client need not have IP and mgmt VLAN configured (i.e., vanilla switch “out of the box”) Zero Touch Provisioning FA Client auto attaches to the FA Server to obtain mgmt VLAN and IP config End points and client connections trigger auto configuration of ISIDs, VLANs, port membership, etc., on FA Client and FA Server End points and clients are automatically attached to authorized services Fabric Attach is fully integrated into the overall Avaya Networking solution Fabric Attach builds on top of the Fabric Connect architecture Identity Engines is the centralized policy decision point for BYOD management and NAC

12 Secure Guest and BYOD Networking Use Case – Unified User Access
Identity Engines Multi-vendor solutions Manual integration Independent security layers Wired and wireless access Secure employee and guest access wired and wireless Automatic VLAN / QoS / VSN Assignment Single Sign-on for Aura Applications Reporting and analytics for compliance Presentation Dialogue To enable a unified access experience for users today, a multi-vendor collection of various technologies are needed. Most common are: Collaboration applications like desktop conferencing, network access control, guest access, and a network security layer. [click] Although, this combination can work for many companies, their seems to be tradeoffs for each combination. [click] Avaya’s unified access is robust and includes collaboration applications and an elegant automated network-wide security architecture. [click] With Fabric Connect as the foundation, both the user experience and the IT burden can be positive. [click] In this example, a user logs into the network. Based upon her device, medium, and corporate relationship, Identity Engines assigned her to a virtual network, in this case the employee mobile zone. Later, a guest [click] selects the corporate SSID and Identity Engines asks for a mobile number or address where their customized password can be sent. The user logs on and gets internet access, but no corporate services. 10 Second Case Study claim information: Case study in progress – claim is based off actual user experience at EBC’s. More solution information: One of only 2 vendors offering complete collaboration BYOD solution Truly vendor-agnostic and unified wired & wireless solution Granular policies – easy provisioning – guest access in less than 10 seconds Manage access of any user, any device and Aura application with single sign-on Optimized and automated end-to-end across Fabric Connect WLAN 8100 delivers industry leading voice and video scalability over Wi-Fi Employee Mobile Zone Guest Zone Competition’s Independent Solutions Identity Engines with Fabric Connect

13 Multicast Application Multicast Application
Superior Application Performance Use Case – Video Surveillance and Multicast Applications Slow network recovery Strains CPU Low scalability Complicated troubleshooting One seamless protocol network- wide Removes scalability limits Faster time to service Presentation Dialogue: Let’s jump into the first solution. Here is a typical physical view of a network today. [click] And here is the body of protocols that are used at the most fundamental level to run the network. To prevent Layer 2 loops, Spanning Tree must be employed; for Layer 3 Routing, OSPF is run, and for IP Multicast you implement PIM and its host of supporting components. Depending upon your needs you may also use: Static Routes, BGP, DVRMP, MPLS, or OTV. So, let’s look at a use case. [click] Let’s say that you are deploying video surveillance or another application that calls for Multicast support. There are two big problems with the legacy model. First, working with multiple interworking protocols becomes complex for implementation, maintenance, and troubleshooting. Think of deploying, not hundreds of video surveillance cameras, but thousands. Second, when the network re-converges all the protocols must converge in sequence – this costs valuable time. Again, with thousands of cameras and Multicast streams, you are not just dropping VoIP and video sessions, but you are now losing video footage… and likely when you need it the most. [click] Now look what happens when those legacy protocols are replaced with a single next-generation enterprise-wide protocol called, Fabric Connect. [click] It is much simpler and much more powerful. Now cameras and devices are provisioned to the Fabric via the first Switch on the Edge of the network. The Fabric automatically takes care of the rest. [click] One of our Customers, in a recent third party podcast, shared their experience and results using Fabric Connect. They said that they worked very hard with their previous OSPF implementation to get re-convergence times down to a couple of seconds, but they reported that users still noticed it network recovery issues. Now, with Fabric Connect, their inter-site failovers are under 20 milliseconds. Do the math - that is a factor of 100x improvement. Let’s look at another use case. [Next slide] Leeds Metropolitan University Case Study claim information: This claim is from a public podcast (Packet Pushers). Here is the quote: “The original driver for an Avaya Fabric was for L2 extension between Data Centers; however, as we became familiar with the IP capabilities of Fabric Connect we looked at how our routing could be enhanced. With our previous OSPF implementation we got re-convergence times down to a couple of seconds - but users noticed it. With the IS-IS foundation of Avaya’s Fabric we have reduced inter-site failovers to under 20 milliseconds. We can now keep VoIP calls up, mailboxes don’t fall over. Its seamless.” - Phil Taylor, Communications Consultant from Leeds Metropolitan University Based on the quote, here is the math: Math: 2000/20 = 100. Additional Market and Technical Notes: Video surveillance is a key component of the safety and security procedures of many organizations, providing real-time monitoring of the environment, people, and assets and offering historical recording for investigative purposes. The market is poised for rapid growth (24% through 2016) ; recent events have only fueled the growth. Video Surveillance market is transitioning from Digital to IP. Customers want to capitalize on low cost IP video surveillance cameras however most do not have a network that can easily support it IP Video Surveillance needs IP Multicast to function fully and efficiently. For many network engineers, this can mean a lot of headaches. For instance, Main limitations of today’s IP Multicast networks: Multicast stresses switch CPU in larger networks therefore parallel networks are built Loss of key video and gaps in archived materials due to slow recovery times (Case in point - a nuclear power plant and the network re-convergence was 35 minutes. Limited scale – caps off at 1,000-2,000 cameras Because so many legacy protocols are employed, the solution is complex for deployment & troubleshooting What if Avaya told you, there was a better way? The Avaya Multicast over Fabric Connect solution provides unmatched scalability, flexibility and ease of deployment unlike any competitive offering. Finally - a pill for your IP Multicast headache The ability to provide multicast over Fabric Connect is already inherent in the protocol. You simply turn Multicasting on, no configuration or tuning is required. The key advantages to this are: Low CPU usage since there is little protocol overhead Legacy protocols supporting multicast are interdependent and rely on transmitting huge amounts of routing data between protocols that consume large amounts of CPU. So, instead of a big PIM tree getting built out, and a lot of decisions being made, you don’t have to do a reverse path forwarding check to see if you should be sending traffic out on a particular interface because SPB is sorting this all out by relying on the topology calculations of IS-IS where the source and destinations are joining into the Fabric. (In a traditional PIM environment you have to look for the reverse path and they have to search for routes through the routing table until they find the interface that is the reverse path and that is why the CPU hit is so high). Sub second recovery means always-on and no lost data Avaya Fabric Connect solution converges quickly because there is only one control plane (IS-IS works for Unicast & Multicast) Scalable to tens of thousands of cameras without performance decrease With Fabric Connect, bridging and routing take place at the network edge (nodes at the edge convert the IGMP join requests into service membership participation requests. Any receiver can join a Multicast stream efficiently and rapidly) and allows for building of optimized Multicast forwarding (L2 & L3) Single protocol versus complex interdependent protocol overlays The widespread use of IP Multicasting belies its complexity. The technologies needed to make Multicasting work over a IP network are complicated, involving protocol overlays that must be kept rigorously in synch with underlying network topologies. With Avaya Fabric Connect, there is one unified protocol – SPB (Shortest Path Bridging) Single command configuration versus complex network-wide configuration To configure Avaya’s solution you simply type “Enable Multicast” on end-points. Traditional IP Multicast solutions are notoriously complex to configure - PIM must be enabled on all routers globally and also enabled on all core interfaces and local edge interfaces where Multicast is required. Rendezvous points and bootstrap routers have to be configured. With Avaya Fabric Connect, you provision at the edge; there is no need to touch the core. One converged network is more cost-effective Best thing about Avaya’s solution is that you get all the benefits discussed without needing to build an overlay network. You can support IP Video surveillance on one converged network. Fabric Connect provides a totally private and closed network for your multicast traffic (L2 and L3 VSN) Camera Recording Camera Recording Multicast Application Multicast Application Competition’s Interdependent legacy protocols Avaya Fabric Connect

14 Competition’s Interdependent legacy protocols
Superior Service Separation Use Case – Dynamic and Secure Service Provisioning Must touch every affected device Slower to configure Must configure core of network Dependent upon maintenance windows Edge-only configuration Eliminate need for maintenance windows Mitigate core configuration risk Presentation Dialogue: Most medium sized to large companies have some common network-wide needs once they grow out of a single site. First, they must have high availability across large geographical areas. Second, most require some type of traffic separation, and third, implementation and maintenance of services must be manageable. Industries like transportation, healthcare, and governments need to completely isolate some types of traffic for quality of service, availability, or regulatory compliance. Today, there are really two options to accomplish this: build a separate physical network or use complicated configuration methods (VLAN tagging and VRF’s) with legacy protocols. So, to the use case… let’s say that you are a business that must create completely isolated traffic. You will likely need to meet the Payment Card Industry’s Data Security Standards (PCI DSS) and you may need to create separation between organizations or businesses. [click] You could isolate traffic by configuring every network device, including Core Switches, that would touch the traffic. [click] Or you could only provision at the Edge and let Fabric Connect handle the rest. [click] Because the topology is self-learnt, change and provisioning is self-propagated across the fabric enabling configuration to only be required at the Edge of the network. The network can be fully integrated with automated provisioning tools; scenarios include role-based access management leveraging Avaya’s Identity Engines solution, and server virtualization administration (e.g. VMware’s vCenter) to facilitate the networking requirements in support of compute life cycle management. [click] Since you are no longer configuring the Core, two of the greatest benefits are that you are no longer dependent upon maintenance windows and you mitigate risky configuration errors. One of our customers waiting an average of six weeks for network changes due to maintenance window coordination. Now, from planning to implementation they are done within days. Do the math: 42 days to 2 days. That is a 20x acceleration factor. Fujitsu Case Study Claim Information: Quote: “Previously we needed six weeks for network changes; today we can implement them in days.” Math: 42/2 = 21 ~ 20x Faster Source: Albert Knoll, Fujitsu – Avaya Case Study - For more information on HPAA and PCI Compliance, see Leveraging Stealth Networking to Facilitate PCI-compliance: New Service New Service Competition’s Interdependent legacy protocols Avaya Fabric Connect

15 Superior Virtual Networking Use Case – Multi-Tenancy
Extremely complicated Practically un-scalable Error prone Static model Highly scalable Agile configuration Simple troubleshooting Highly dynamic Presentation Dialogue: Beyond security, companies have great need to separate services. Think of an airport. Traffic from vendors, the Federal Aviation Administration, individual airlines, baggage, and guests MUST be isolated. Think of a hospital, a university, or government agencies. A fairly common way that this has been done in the past, is to build separate infrastructures for each. Another way to do it is [click x 4 – for each configured legacy pathway] to configure separate paths all the way through the network. As you can see, this would get complicated, wouldn’t scale, and error prone really easily. [click] However, what if provisioning a virtual network was as simple as (in most cases) one command per Switch? What if you didn’t have to worry about anything else? Scaling is no problem, troubleshooting is simplified, and now the vision of robust virtual networking can be met. We have our own great case study for this. In 2013, Avaya was the provider for one of the largest temporary networks in the world, InteropNet for Interop, the leading networking technology show in the world. With only 4 engineers and in three days the network was set up in 1/10 the time from the two prior years with other vendors. InteropNet Case Study Claim Information: “Four system engineers completed the network installation in three days -- 1/10 the resources of previous events.” Wall Street Journal press release: “InteropNet 2013: Unbreakable! Avaya Fabric Connect Delivers on All Fronts” May 15, Competition’s Interdependent legacy protocols Avaya Fabric Connect

16 Access Unification is Changing
Integrated Network Services Policy Enabled Access End-to-End Fabrics Presentation Dialogue  Traditionally, WLAN was deployed as an overlay network in conference rooms and other common work areas, more as a convenience. It was considered a "secondary" network while the wired network was the primary means to connect to the network and access corporate services/resources. However, over the last few years, WLAN has not only become more reliable, but has become very seamless and easy to use. Smart Phones and Tablets have become common place in the work environment where employees use them for work-related purposes and in some cases use them exclusively to accomplish mission-critical tasks in the workplace. And as you’ve probably noticed, these mobile devices do not have Ethernet ports but instead rely purely on WLAN for network connectivity. The next-generation WLAN technologies such as ac bring performance and reliability of wired Ethernet to WLAN. These developments are propelling WLAN from being a secondary network to becoming the primary access mechanism in enterprises. [click] Avaya's end-to-end Fabric technology enables Gigabit WLAN access while eliminating overlay tunnels and the traditional WLAN controller performance and resiliency bottlenecks. [click] As a natural extension of the previous trend we just discussed, network access technologies are becoming "unified." End users expect the same level and quality of access to their authorized resources regardless of whether they are coming in over a wired network or a wireless network. Similarly, network administrators are demanding an integrated way of managing wired and wireless networks and have a common set of policies for security, QoS, etc. Industry analysts have embraced unified access and have stopped covering wired and wireless networks separately in their analyst reports. [click] Avaya is uniquely positioned to deliver unified access because Avaya's Fabric Connect is the only Fabric technology that spans the Data Center, the Campus, and the Edge, and delivers common services all the way to the wireless edge! [click]    The third inflection point is BYOD. We are past the stage of saying "No" to BYOD. Most employees today have 1-5 connected devices that they use on a daily basis. BYOD is not only important for employee morale and retention but in a lot of cases, critical to employee productivity. So much so, that several companies are moving away from corporate issued devices and instead providing an allowance to employees to buy their own favorite device. It’s now less about ‘controlling access’ and more a case of ‘managing access’. The key is to BYOD is effective mobile device management (MDM) and security that provides flexibility in access while ensuring that your valuable corporate data assets are protected. [click] Avaya's Identity Engines (IDE) is a central policy decision point for network access. Regardless of whether a device or user is coming over a wired, wireless or a VPN connection, IDE uses a common set of policies for authentication and authorization. Ongoing security extensions and future integration with MDM solutions make it an ideal platform for managing BYOD environments. [Next slide] Unified Access Inflection Points Primary Access Unified Access BYOD Mission Critical

17 Summary: Avaya delivers an outstanding user experience with unified access
Avaya Fabric Connect State of the art WLAN APs and Management Advanced RF Management Application QoS Enforcement Guest and BYOD Unified Access Wi-Fi Challenge Avaya Solution APPS Unpredictable volume of application use Unknown and uncontrolled recreational app use Next generation Application Recognition and Control at the network edge End-to-end proactive quality of experience monitoring USERS & DEVICES Unpredictable types of BYOD devices Different users with multiple devices Device fingerprinting, roaming assist, Bonjour support & secure network and BYOD access SPECTRUM & NETWORK CAPACITY Congestion in crowded 2.4GHz spectrum Sticky clients Overlay tunnels and controller bottlenecks Disparate wired and Wi-Fi Flexible deployment options for spectrum optimization 2-tier architecture + Avaya Fabric (when available) + Unified Access COMPLEXITY Changing requirements from 2.4GHz to 5GHz Complex planning, deployment & support Software upgradable (11n to 11ac); Ease of Ease of deployment with Cloud offering and Avaya Fabric to the wireless edge Automated edge

18 Scale of the Olympic Games
6K 80 3 Billion TV Viewers Millions of Spectators Thousands of Officials Olympic Athletes Olympic Teams To give you an idea of the scale of an Olympic Games We have to meet the diverse technological needs of a demanding audience – the Olympic Family – about 40,0000 accredited athletes, coaches, volunteers, officials, etc. including: 80 Olympic teams - made up of over 6 thousand of athletes There are thousands of officials and scorekeepers 14,000 members of the press 25,000 volunteers 3 billion TV viewers And billions more online We expect them to bring about three devices apiece to the event. So that’s going to be over 150,000 tablets, laptops and smartphones that we’re going to have to register when they show up on the first day, identify who they are, secure them and give them access to the right services. Our technology is supporting 200,000 various scoring metrics for competitions. In these type of events, there are hundreds of opportunities to us achieve success. Like the athletes of each game, you “go for the gold” in a highly competitive and aggressive arena… 14K 25K Reporters and Media Volunteers Billions on the Internet

19 The Scale of an Olympic Games Network
Interconnecting 11 Competition Venues 2 Data Centers 2 Technical Operations Centers 3 Olympic Villages 2 Media Centers 2 Celebration Centers Olympic Scale Network 54 Terabit capable backbone 2,000 Ethernet switches 50,000 Ethernet ports 2,500 Wireless Access Points 36 HD Video Channels 1,500 IPTV screens 6,500 VoIP phones Interconnecting 11 Competition Venues 2 Data Centers 2 Technical Operations Centers 3 Olympic Villages 2 Media Centers 2 Celebration Centers Olympic Scale Network 54 Terabit capable backbone 2,000 Ethernet switches 50,000 Ethernet ports 2,500 Wireless Access Points 36 HD Video Channels 1,500 IPTV screens 6,500 VoIP phones 19 Similar to running 3 Super Bowls for 17 days straight!

20 Get 360o visibility into the Wi-Fi network Next-gen management in action at Sochi Winter Olympic Games

21 Seven Secure Virtualized Networks Over a Converged Core
Celebration Centers Olympic Villages IPTV Service Games Network Unified Communications Service Organizing Committee Service Wi-Fi Services Media Transparent LAN Services Secure Management Competition venues The network we built for the Games consists of multiple distinct networks and applications – which all need to be isolated and separate from each other. The ability for the Avaya Fabric Connect technology to support multiple private virtualized network over a common infrastructure without any additional equipment or protocols was a huge selling feature of our technology. And something that we are uniquely suited for. IPTV service – distributes 36 HD channels of live Olympic Coverage to each of the Olympic venues. It ensures that athletes at the Olympic village can stay connected to all the competition events and medal ceremonies. It is also useful for coaches who may not have the proper accreditation requirements to get into the specific venue to watch and analyze their athletes performances. The Games Network – This network carries, distributes and supports approximately 200,000 critical distance, timing and scoring metrics for each of the competitions. It also support specific Olympic applications that are leveraged for each Games event such as Information Systems for commentators. The Unified Communications Service - Provides communications services at each of the venues for athletes to leverage to call home, journalists to call back to headquarters, volunteers to leverage at help desks and for officials to use at the competition venues to call in a request for a video replay. The Organizing Committee Network – This is the network that supports the individuals who put on the Games. Wi-Fi Services – This network provides free Wi-Fi services for all of the Olympic family and media from each of the venues. Media Transparent LAN Services – When large media firms such as Routers prepare to send their journalists to an event like the Games – they pre-order transparent LAN services which give them a dedicated connection from the main media center at the Games to whatever venues they want to connect to. The last separate environment is a network that is dedicated just for control or management traffic. This was deemed necessary due to the mission critical nature of this environment. Data Center (primary) Data Center (secondary) Media Centers

22 High-Performance Data Center Up to 4x Better Latency and 25x Better Time-to-Service
Multi-Tier Legacy Data Center Architecture Presentation Dialogue Applications are becoming more complex as they require multiple interactions between different server components (web, authentication, application, database), and as they are hosted on multiple virtual machines and physical servers. This is what is driving the dramatic rise in horizontal or east-west traffic volumes, and every one of these interactions is subject to network latency (the multiplier effect). [click] Networks that remain architected north-south will suffer from two related issues; first, the (relatively low capacity) uplinks between tiers – between ToR and Aggregation, and between Aggregation and Core – will be overloaded with local, east-west traffic, and second, the cumulative latency of traversing these tiers and devices will dramatically impact overall application responsiveness. [click] The basis for Avaya’s high-performance Data Center is our innovative Distributed Top-of-Rack solution. Distributed Top-of-Rack (or DToR) delivers a radical solution to the challenge of maintaining application performance in the Data Center. Avaya’s Distributed Top-of-Rack has been specifically designed to complement distributed applications. We leverage dedicated, ultra high-speed interfaces to interconnect multiple ToR Switches that empowers east-west traffic to bypass the north-south traffic jam and go directly to its destination, along the shortest, fastest, and most efficient path. Distributed ToR delivers, on average, delivers a 4x advantage in terms of reduced latency, and it also provides significant cost savings by minimizing or even eliminating very costly Aggregation and Core links and equipment. DToR is fully optimized for modern application design, and because it’s part of the VENA framework is also seamlessly integrates with our Fabric Connect technology to streamline service provisioning, reduce errors, and dramatically improve time-to-service. Technical Notes DToR - scalability up to 200 units and an incredible112Tbps Claims Information "Up to 25x faster configuration" Miercom Report: https://avaya.my.salesforce.com/sfc/servlet.shepherd/document/download/ z5iiAAA?doc_type=Third-Party%20Report "Up to 4x better latency in the data center" Lippis Active-Active Ethernet Fabric Test report. Average latency of 7usec, as opposed to 30usec+ for 3-tier network (“The average latency across the Avaya Distributed Top of Rack solution was 4x faster than the traditional 3-Tier network” - Nick Lippis, Active-Active Cloud Network Fabric Test, April 2013) Distributed ToR / Fabric Connect Data Center Architecture Built for north-south traffic Additional tiers brings complexity and cost Static model Highly scalable Agile configuration Simple troubleshooting Optimized for east-west traffic

23 Network-wide Proactive QoS Monitoring Avaya-on-Avaya Access Solution
Avaya-on-Avaya Advantage Expensive with additional overlay Reactive using historical mining Incomplete with no end-to-end visibility Proactive monitoring ‘Agents everywhere’ Graphical reporting Presentation Dialogue: Many organizations struggle to monitor real-time communications on a real-time basis. [click] When session quality is poor, it sets off a string of events that usually seems to end up in IT’s lap. [click] Third party solutions can be procured, but are hard to justify as an overlay. They typically use historical data and struggle to address all end-points. [click] Avaya’s Service Level Agreement Monitor (SLAMon) is a proactive tool that can monitor customer networks to detect problems before applications are affected. [click] For instance, tiny synthetic packets are sent into the network. [click] Data traffic is analyzed and reported to understand how a session would react if it were going. The advantage the Avaya has is that these quality agents are built into our communication devices and Switches. Think of video calls were there is no physical device. The Switch can serve as the proxy for the video client and all collaboration sessions can be monitored. Additional Solution Information Expensive vs. lightweight (and cost-effective): Avaya’s approach relies on embedded software agents in its IP Phones and Switches, avoiding the need to dedicated hardware probes or overlay monitoring equipment typically required by competitor’s solution. Agents are embedded today in Avaya 96xx Phones, Avaya ERS 3500, 4x00 and 5x00 Edge Switches, as well as Avaya ERS 8800, VSP 7000 and 9000 Switches…with plans for Avaya G430/450 and potentially other devices in the future. Proactive vs Reactive Monitoring: Most vendors’ solutions are reactive - you know about a bad voice/video experience after it happens. Avaya’s solution generates synthetic traffic between specific end-points that can get proactive results about how your network will treat various traffic types under congestion. End-to-end QoS: Avaya’s solution monitors whether all intermediate nodes in the network (across administrative domains, LAN, Service Provider WAN links, etc.) honor the QoS settings or not. It can monitor QoS on a hop-by-hop basis. Competitive solutions lack this ability to build a true end-to-end view of QoS treatment across multiple hops. Poor session quality Synthetic tests sent Competition’s Reactive Networks Avaya SLA Montm Call to IT and troubleshooting begins Trouble segments identified BEFORE call begins

24 Avaya has a comprehensive wired and wireless portfolio
Network-Wide Infrastructure Collaboration Pod Fabric Connect VSP 9010 ERS 8000 VSP 7000 WLAN 9100 VSP 4000 VSP 8284 ERS 4000/5000 ERS 3000 Unified Access

25 Can we share more? Presentation Dialogue
Again, thanks for your time today. I have appreciated our discussion. I would like to ask if our discussion has prompted a desire to meet again and go deeper into any of the technologies that we have discussed today.

26 Questions? Thanks for meeting with us today. We want to use our time today as efficiently as possible. Now, we designed a presentation that is a little bit different than what you may have seen in the past; the presentation is meant to engender an open discussion. Each slide presents one technology solution. The information and diagrams allow us to have a brief or more detailed discussion depending upon your interest level. So, as I present the information, please help me understand your interest level for each technology. Thank You

27

28 State of the art Wi-Fi Management Avaya WLAN 9100 Orchestration System
Network Management and Analytics Flexible deployment options On-premise software solution Cloud management Key benefits Zero-touch deployment Highly scalable to 1000’s of units Flexible toolsets for remote management and troubleshooting

29 Next-gen wireless with predictable performance
State of the art WLAN APs State of the art WLAN APs that address a broad range of use cases WAP 9122 WAP 9123 9132 9133 WAO 9122 WAP 9162/ 9173 802.11n 2x2 AP 3x3 AP* 802.11ac 3x3 AP 2x2/3x3 2 Radios 4 Radios Next-gen wireless with predictable performance 802.11ac Simplified RF planning Application QoS control BYOD/Guest access 2-Tier architecture with distributed controller Swap-less upgrades Cloud-based management End to End Unified Access Flexible deployment Low TCO Bonjour support Common Advanced Feature Set Integrated Controller Application Control Zero Touch Provisioning On-Premise or Cloud Management

30 A New Class of Access Point: High End Features in a Low Cost AP
State of the art WLAN APs Comprehensive offering that address a broad range of use cases A New Class of Access Point: High End Features in a Low Cost AP INTEGRATED CONTROLLER No single point of failure or performance bottleneck APPLICATION CONTROL Full DPI at the network edge – an industry first SPECTRUM OPTIMIZED Dual 5GHz AP for future proof migration Enhanced high density support in 2.4GHz WLAN 9122 WLAN 9123 WLAN 9132 WLAN 9133 WLAN 9162 WLAN 9173 802.11n 2x2 AP 3x3 AP* 802.11ac 3x3 AP 2x2 MultiRadio AP 3x3 MultiRadio AP Fixed Chassis Modular Chassis 2 Radios 2 or 4 Radios NA 4 Total Slots Next-gen wireless with predictable performance 802.11ac Simplified RF planning Application QoS control BYOD/Guest access 2-Tier architecture with distributed controller Swap-less upgrades Cloud-based management End to End Unified Access Flexible deployment Low TCO Bonjour support Common Advanced Feature Set Integrated Controller Application Control Zero Touch Provisioning On-Premise or Cloud Management

31 Advanced RF Management for “wired-like” performance
Auto Channel & Cell Maximize use of RF resources to improve the user experience Automatic radio control Load balancing across radios Roaming assistance for sticky clients Bonjour optimization HoneyPot Increased availability, resiliency and application performance 802.11ac, MIMO, etc. ALB (Auto-Load Balancing) Roaming Assist

32 Avaya Virtual Services Platform 8284XSQ
Uncomplicated, compact format & high- performance platform Non-blocking, wire-speed, & latency-optimized Mature, feature-rich, & robust architecture Virtualize just the Core, or go to Fabric Connect for end-to-end virtualization Unique combination of port speeds/density & features/functionality Highlights Simple to deploy & operate Future-proof performance Proven & feature-rich OS Versatile virtualization capabilities Reduces TCO & drives faster ROI

33 What’s Special..? Ushering in a new era of simplification & efficiency The VSP 8284XSQ brings Modular-class performance and functionality to the mid-size Core, with fixed-format levels of price, simplicity, and operational efficiency Costs less to acquire, dramatically lower Price/Port High-density, 80 x 10 Gigabit, plus 40 Gigabit, all in 2RU..! Unique packaging of the Industry’s most advanced chipset Easier to install and operationalize Delivers high-end, feature-rich functionality Versatile conventional or Fabric-enabled networking More cost-effective to support and maintain Set-and-forget solution for resource-constrained IT departments

34 High-Availability Dual Power Supplies
What’s New..? Rear of the new VSP 8284XSQ platform Dimensions: 440mm wide x 500mm deep x 88.9mm tall (2U) Weight: kg ( lbs) High-Availability Dual Power Supplies High-Availability Quad Fan Trays

35 What are the Numbers..? Specifications & scale Switch Fabric: 2.56Tbps
Frame forwarding: 1,428Mpps Nominal Latency: <480nsec Switch Cluster/LAG: up to 96 Groups of up to 8 Links VLANs: up to 4k Spanning Tree Groups: 64 MAC Address: up to 224k ARP Entries: 32k Jumbo Frames: up to 9,600 Bytes IP Interfaces: up to 256 IPv4 Routes: 16,000 (128k*) OSPF Areas: up to 80 OSPF Neighbors: up to 500 ECMP Paths: up to 8 VRRP Instances: up to 512 VRFs: up to 24 IS-IS Neighbors: 64 SPB Nodes: 500 L2 VSN IDs: 4k SPB IP Shortcut Routes: 16k * Hardware-ready for future field-configurable options leveraging the UFT capability

36 What’s the Positioning..?
Versatile capabilities make for a flexible offering Ideal positioning for the VSP 8284XSQ: Core Switch (typically deployed as a high-availability pair) for small- to-medium Campus networks Interconnecting multiple 10GbE-attached Wiring Closets Distribution/Aggregation Switch 40GbE downlinks and 10GbE uplinks Deployable in a number of Enterprise networking environments: Conventional, multi-tier IP Routed Campus networks Fabric-based Campus networks Additionally, the high-performance architecture means that it can be positioned as: Data Center End-of-Row Switch Tier 3/4 Service Provider & Smaller Hosting Provider networks Verticals: All – very broad appeal, everywhere that values simplicity

37 What’s New..? Delivering ‘Networking 2.0’, and do it today Mid-sized Core solution that focuses on delivering revolutionary agility, simplicity, and operational efficiency Dramatically reduces the operational burden and delivers an accelerated return on investment Series highlights: tightly integrated hardware and software architecture versatile virtualization capabilities future-ready performance

38 Automating network access has direct impact on reducing cost of change
IP Phone Visitor or Business Partner Personal Machine Corporate Desktop Network Printer Network Device Wireless Access Point Surveillance Camera Fax Machine Medical Device Local Server/App Guests & Guest Devices Enterprise Network Each access port is not assigned until a user/device attempts access. Once authenticated & authorized, user/device is granted appropriate access level. MAC address lookup: Ignition Server local store Manual input Wildcards (e.g. Avaya IP Phones 00:04:0d* and Cisco IP Phones 00:15:62*) Import CSV file with list of MAC address and other device attributes Access Portal auto-populate NOTE: Planned to extended lookup to allow interfacing a LDAP data store

39 Real life proof point … The largest temporary network in the world!
Interop Cisco sent 20 network engineers to hot stage Interop Huawei sent 25 network engineers to hot stage Interop Avaya sent 3 network engineers to hot stage “Four system engineers completed the network installation in three days - 1/10 the resources of previous events. Then, for the next five days, the show tested the mettle of Shortest Path Bridging … Avaya Fabric Connect met the challenge without a single incident related to the Avaya solution. Layer 2, Layer 3, Unicast and Multicast services ran flawlessly over Avaya Fabric Connect the entire event. Mission accomplished.” “This year's InteropNet demonstrated that, ideologically motivated debating points aside, SPB just works.” Avaya - Confidential 2014

40 80 Sochi - The Scale of an Olympic Games 6K 25K 14K
3 Billion TV Viewers Millions of Live Spectators Thousands of Officials and Scorekeepers Olympic Athletes 6K Olympic Teams 80 To give you an idea of the scale of an Olympic Games We have to meet the diverse technological needs of a demanding audience, including: 80 Olympic teams - made up of over 6 thousand of athletes There are thousands of officials and scorekeepers 14,000 members of the press 25,000 volunteers 3 billion TV viewers And billions more online Our technology is supporting 200,000 various scoring metrics for competitions Reporters and Media 14K Volunteers 25K Billions of Internet Customers

41 Changing Social Media Landscape
The online experience of the Olympics is dynamic and changing incredibly fast. Vancouver was called the “the first social media Olympics.” That year, Twitter and Facebook were still quite new and the iPhone 3G was an innovative technology Wired access outnumbered wireless access 4:1. We are planning for the reverse in 2014 at Sochi and are planning capacity in our Wi-Fi capabilities to support 120,000 wireless devices for the Olympic Family only. Fans will access the Internet through wireless 3G services. We also know that athletes, journalists, and other Olympic family members will use social media to share the stories that matter to them—the great victories, crushing defeats and celebrations.

42 First “Fabric Enabled” Games
DATA CENTER Dynamic Data Center Geographically redundant virtualized Data Centers Distributed Top of Rack for low latency v-motion Avaya Aura for communications VENUES Intelligent Edge Fabric Connect extended into each venue Any Port Any Service Scalable Wi-Fi Secure network access NETWORK CORE Network Virtualization Avaya Fabric Connect (based onIEEE Shortest Path Bridging) Builds a cloud based infrastructure High capacity / scaling 3rd party validated 20 ms recovery rates Mountain Media Center Switch Clustering Avaya VENA Primary Data Center Switch Clustering Avaya VENA Virtual Services Fabric Avaya VENA Krasnaya Polyana Secondary Data Center Our design will serve the needs of every audience and meet the highest standards. We built a private network cloud architecture with intelligent edge devices that plug into a robust core network that connects the data centers with each of the venues Avaya’s intelligent edge technology will provide distributed routing services, Wireless LAN at the venue and Olympic Village, any port, any service access, so no matter where a user connects from – they will get access to their own secure network resources. The network core will be designed with redundancy, deployment flexibility, and Ease of Use as primary considerations. Avaya Fabric Connect will provide the ability to efficiently provision network services with only a few mouse clicks. This will give the Olympic Committee total control, while requiring minimal management resources. It also provides the resilient foundation necessary for such a high profile event with 3rd party validated 20 millisecond recovery rates. There will be dual Data Centers and dual Technical Operations which are geographically redundant and virtualized. To ensure fast performance for latency critical applications we will be leveraging our Distributed Top of Rack functionality which builds a high speed virtual backplane between server racks to deliver low latency switching for east west traffic in the Data Center. Also in the Data Center will be Avaya Aura with Contact Center Elite. This will be used for UC services from each of the venues.. Including competition venues. The Contact Center will be for the IT help desk.

43 Avaya Solutions Customers
97% 95% 90% World’s Top . . . 9 out of 10 Airlines 9 out of 10 Financial Institutions 8 out of 10 Auto Manufactures 8 out of 10 Luxury Hotels

44 A New Class of Access Point: High End Features in a Low Cost AP
Wireless LAN 9100 A New Class of Access Point: High End Features in a Low Cost AP INTEGRATED CONTROLLER No single point of failure or performance bottleneck APPLICATION CONTROL Full DPI at the network edge – an industry first SPECTRUM OPTIMIZED Dual 5GHz AP for future proof migration Enhanced high density support in 2.4GHz © 2011 Avaya Inc. All rights reserved.

45 Next-gen wireless with predictable performance
State of the art WLAN APs State of the art WLAN APs that address a broad range of use cases WAP 9122 WAP 9123 9132 9133 WAO 9122 WAP 9162/ 9173 802.11n 2x2 AP 3x3 AP* 802.11ac 3x3 AP 2x2/3x3 2 Radios 4 Radios Next-gen wireless with predictable performance 802.11ac Simplified RF planning Application QoS control BYOD/Guest access 2-Tier architecture with distributed controller Swap-less upgrades Cloud-based management End to End Unified Access Flexible deployment Low TCO Bonjour support Common Advanced Feature Set Integrated Controller Application Control Zero Touch Provisioning On-Premise or Cloud Management

46 Avaya Virtual Services Platform 8284XSQ
Uncomplicated, compact format & high- performance platform Non-blocking, wire-speed, & latency-optimized Mature, feature-rich, & robust architecture Virtualize just the Core, or go to Fabric Connect for end-to-end virtualization Unique combination of port speeds/density & features/functionality Highlights Simple to deploy & operate Future-proof performance Proven & feature-rich OS Versatile virtualization capabilities Reduces TCO & drives faster ROI

47 What’s Special..? Ushering in a new era of simplification & efficiency The VSP 8284XSQ brings Modular-class performance and functionality to the mid-size Core, with fixed-format levels of price, simplicity, and operational efficiency Costs less to acquire, dramatically lower Price/Port High-density, 80 x 10 Gigabit, plus 40 Gigabit, all in 2RU..! Unique packaging of the Industry’s most advanced chipset Easier to install and operationalize Delivers high-end, feature-rich functionality Versatile conventional or Fabric-enabled networking More cost-effective to support and maintain Set-and-forget solution for resource-constrained IT departments

48 Avaya Virtual Services Platform 4450GSX
VSP 4000 is a series of fabric- based multi-service / multi- tenant Edge Switches Used in Campus aggregation network or connecting remote sites over L2 Metro Ethernet/WAN services New VSP 4450GSX-PWR+ delivers a fiber optimized version (complementing copper form-factor products) Plays a key role in video surveillance, video distribution or digital signage. Highlights Simple to deploy & operate Proven, carrier-grade OS Best-in-class virtualization capabilities; full multi-service features Reduces TCO & drives faster ROI Small distribution – fiber and risers Gig rings in the metro Gig hand off in the risers Other parts of the globe where fiber is more prevalent. VSP OS – WAN edge or Campus aggregation – more fiber hand-off. Basement of the building; Gig to each floor. Built in copper ports – risers to aggregate fiber. Always copper connections coming into this box. 2x10 gig are MacSec – big in EMEA. Aggregate the risers.. But when uplinks leave the building – MacSec capabilities. Metro Ethernet: Tier 3 / 4 SP’s - Drop into building run up the risers Campus aggregation where there is alot of fiber. MacSec encryption for 10 Gig ports. Once you leave the building – need encryption. In the building – its ok don’t need encryption. 12 x 10/100/1000 Copper with PoE+ 2 x 10 Gigabit SFP+ 36 x Gigabit SFP

49 Avaya Virtual Services Platform 7000 Series
Overview & Highlights VSP 7024XT Switch 24-ports of 10GBASE-T RJ45 Sockets Fit-for-Purpose for Today Versatile support for 1/10 Gigabit Ethernet, Copper or Transceiver Distributed Top-of-Rack delivers Industry’s fastest virtual backplane Fabric networking delivered directly to the Server Media Dependent Adaptor flexibility Lossless hardware & software architecture Front-back or back-to-front cooling Small form-factor & energy-efficient Future-Ready for Tomorrow Seamless integration of 40 and (future) 100 Gigabit Data Centre Bridging-ready to Storage Networking convergence Lightning-fast performance Flexible connectivity options Delivering mass 1/10 Gigabit, plus 40 Gigabit Future-ready for 100 Gigabit Highlights Overview & Benefits The Avaya Virtual Services Platform 7000 is ideally suited to delivering today’s pressing need for flexible, high-speed Ethernet connectivity in the high-performance Data Center Top-of-Rack (ToR) role; additionally it provides a cost-effective 10 Gigabit Ethernet fan-out capability for existing Core Switch deployments and it also has application in the Campus distribution layer, delivering flexible connectivity and consolidation options. Featuring a hardened physical architecture of dual, hot-swappable AC or DC power supplies and fan trays, the Virtual Services Platform 7000 (VSP 7000) is an important addition to a network manager’s toolkit for creating always-on high-performance solutions. In addition to the versatility afforded by the integrated MDA, the VSP 7000 boast a host for strategic innovations that ensure it will continue to deliver cutting-edge performance and services throughout an extended life cycle. Chiefly amongst the future-ready features is the advanced fifth generation application-specific integrated circuit (ASIC) chipset that has been optimized for sophisticated network operations.

50 ERS 3549GTS Introducing 48-port models
Two new models that extend SME & mid-market positioning of ERS family 48-port 10/100/1000 PoE+ and non-PoE 1x SFP+ (10 GB) uplink Resilient stacking of up to 8 units (up to 384 user / 392 total ports) Easy to install IP Office Quick start (run IP Office - autoscript) IP Phone plug and play Lifetime Warranty Competitively priced ($3,095 APL; PWR+ $3,660 APL) ERS 3549GTS ERS 3549GTS-PWR+

51 ERS 3500 Release 5.2 New Software Features
Avaya Energy Saver Automatic power dimming of ports Reduces power consumption by up to 25% SLA Mon™ Phase 2 agent Compatible with Avaya Diagnostic Server R2 (April GA) Also supports end-to-end QoS tests via CLI/EDM Simple Loop Port Protection Guard (SLPP Guard) Serviceability enhancements Auto-restoration and back-up file configuration management Unified Password Security Static LACP Key to Trunk ID binding Flash History enhancements


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