Presentation on theme: "Using our New Web Catalog April 2006. 2 Thanks for visiting our web site... Our new web catalog has been designed to make your job easier in searching."— Presentation transcript:
2 Thanks for visiting our web site... Our new web catalog has been designed to make your job easier in searching for T&B items and related support materials. Our U.S. Electrical Web catalog can be accessed from our corporate home page (Catalog Tab) or from within T&B Electrical World. T&B Distributors can also access the catalog via our e-Commerce site...T&B Access. Users seeking information on our Canada and European products should go to our regional web sites…select “T&B Regional Website” button from our corporate home page. While using our web catalog…if you cannot find exactly what you are looking for or simply desire additional information, live tech support help is just ONE click away! www.tnb.com
3 Catalog Search from our Corporate Home Page... Via Electrical World Fastest Way
4 View of the Main Search Page... Four Different User Input Search Options
5 Let’s see how each Input Box Works... Catalog Number Search (T&B)… go directly to data sheet UPC Search--11 digit (T&B)… go directly to data sheet Competitor Part Number Search… determine applicable T&B replacement Keyword Search… drill down to additional options
6 T&B Catalog Number Search Simply enter the desired number and click on SEARCH button Default condition is EXACT match; you can alternately select CONTAINS type match Works for ALL T&B Catalog numbers in our entire database Dashes, slashes, spaces not required…only need to enter alphanumeric characters
7 Exact Search takes user to actual catalog page...
8 T&B UPC Number Search Enter the exact 11 digit UPC number and click on SEARCH button Works for ALL UPC numbers in our entire database Dashes, slashes, spaces not required…only need to enter 11 numeric digits
9 UPC Search takes user to actual catalog page...
10 Competitor Part Number Search Enter Complete competitor’s part number and click on SEARCH button Option works for all competitors’ part numbers we have loaded in our database Dashes, slashes, spaces not required…only need to enter alphanumeric characters
12 Keyword Search Just enter the keywords you desire and click on SEARCH button View various results Refine your search Drill down to specific catalog numbers based on relevant attributes selected Click on catalog number desired to view web catalog page Note the “typo”
13 Results from Keyword Search... Note Spell Correction Feature Choose the link you wish to pursue
14 Other Primary Search Options…CATEGORY Product Category –Select the category you desire –Drill Down to Sub Category and/or Brand that you wish to view –Select Additional Product Attributes as desired until you are presented with a listing of discrete T&B items. –Click on the desired T&B item or photo to go directly to the data sheet view, use the compare feature, view selector guide if applicable, (Number of Items in Category)
15 Other Primary Search Options…BRAND Brand –Select the brand you desire –Drill Down to brand sub categories that you wish to view –Select Additional Product Attributes as desired until you are presented with a listing of discrete T&B items. –Click on the desired T&B item or photo to go directly to the data sheet view, use the compare feature, view selector guide if applicable, --Partial Listing only -- (Number of Items in Brand)
16 Drill Down on left … Results are on the right Click on “X” to remove prior selections
17 Compare Feature 1Click on Compare box for each of the items you desire to compare (limit of 5)…you can select items from multiple web screens. 2Click on the COMPARE button on the top or bottom of the item listing. Step One Step Two
18 Side by Side Comparison... Click on Catalog Number to go to Data Sheet Click on Remove Link to eliminate this column Differences highlighted in RED!
19 Selector Guide Feature Whenever you see a selector guide link, you may click on it to view a family of items with related attributes. Selector guide is very useful tool in viewing related items in various sizes, materials, colors, etc.
20 Typical Selector Guide View... Click on desired item to view data sheet
21 Seven Ways to view a specific Data Sheet T&B Catalog Number Search UPC Number Search Competitor Number Search Item Specific Link Click on the Item Picture Click on Item link from the Compare Feature Click on Item link from the Selector Guide Feature
22 From the Item Results List... Click on either the photo or the T&B Catalog number for the item you wish to view Number of Items in List Jump to page number
23 Data Sheet Page Item Specific Data Sheet –PDF Print Version –Live Application Support Links to related documents for this item –Tech Support links for additional assistance –Exclusive “one click” local distributor stock check (applicable to Electrical World registered U.S. web site users only)
27 Tech Support Assistance... Listed at the bottom of all Item Data Sheets
28 Local Stock Check Feature (EW Registered Users) Please register on Electrical World so we can display this feature automatically for you… a number of our distributors send T&B their daily inventory data so we can share it with you.
29 Our Header/Footer on our Web Search Page is designed to assist you in selecting and applying T&B products... Footer Header
30 Product Spotlighting (Header) As you drill down through your selections, T&B may highlight various products that will relate to your current search efforts. These spotlights may feature new items, a special product promotion, complementary products, accessories, tools, etc.
31 Helpful Info (Header) Helpful Info links that relate to your current search efforts will frequently appear as you drill down through our web catalog. Please take the opportunity to review these resources as they will provide you with additional information on our products.
32 U.S. Web Sites (Footer) Our U.S. Electrical Website is a good place to review new products and related product and application support…simply click on this link or the logo from the corporate home page. HVAC…Heating, Ventilation and Air Conditioning…visit our T&B Reznor site T&B Steel Structures…visit this site
33 Other T&B Web Sites (Footer) Direct Link to Corporate web site … www.tnb.com T&B Canada web site contains their web catalog with items in both English and French T&B Europe web site contains their web catalog offering
34 Additional Support Links (Footer) Locate T&B Signature Service Distributors in your area Direct links to T&B Distributor’s web sites Feedback to T&B… Problem resolution, Defective product, Product Suggestions, Competitive Feedback, Thanks, Help Me …whatever the issue…use this link to tell us! Check Local Distributor Stock Availability in your area
35 Additional Support Links (Footer) Contact your Electrical Sales Rep for samples and direct support. Register your profile to receive T&B product/literature updates and to streamline your contact with T&B. Use this link to email Tech Support…95% of requests answered in same day/24 hrs! Use this link to reach Tool Service Support…rentals, repairs, leases, replacement parts, support.
36 Live Tech Support Help…One Click Away! T&B is committed to serving your needs…can’t find exactly what you are looking for…don’t despair, T&B’s Tech Support group is just ONE click away. With 190 years of combined experience, T&B’s Tech Support group will guide you to the information that you need.
37 One Last Reminder... Several of our catalogs have not yet been converted to our new format; in those instances, you will usually be directed to an interim page where you may view our PDF print catalog or our old on-line catalog offering. We apologize for any inconvenience!
38 Thanks for Specifying and Using T&B Products…we appreciate your business!