2The 7 Habits of Highly Effective Teens Sharpen the SawSynergizeSeek First to Understand, Then to Be UnderstoodThink Win-WinPut First Things FirstBegin with the End in MindBe Proactive
3Habit 5: Seek first to understand Then to be understood You have Two ears and One mouthBefore I can walk in another’s shoes, I must first remove my own.Listen, or your tongue will make you deaf
4A shoe salesman’s story: I know what you’d like! Salesman: What kind of shoes are you looking for? Jack: Well, I’m looking for something that … Salesman: I know what you’d like. Everyone is wearing these. Trust me!
5A shoe salesman’s story: I know what you’d like! Salesman: Just take a look at these. Jack: But I really don’t like them Salesman: Everyone likes them. They are the hottest thing going right now.
6A shoe salesman’s story: I know what you’d like! Jack: I am looking for something different. Salesman: I promise you. You’ll love them. Jack: But I …
7A shoe salesman’s story: I know what you’d like! Salesman: Listen. I’ve been selling shoes for ten years and I know a good shoe when I see it.
8Discussion questionWill you purchase that pair of shoes? Why?
9ReflectionPeople don’t care how much you know until they know how much you care!But I hurt my arm, not my legThis should help you feel better
12Spacing OutSpacing out is when someone is talking to us but we ignore them because our mind is wandering off in another galaxy
13Pretend listeningWe still aren’t paying much attention to the other person, but at least we pretend by saying “yeah”, “cool”, “sounds great”.
14Selective listeningSelective listening is where we pay attention only to the part of the conversation that interests us.I feel very bad. I failed in Eng test.Oh, Eng is my best subject.
15Word listeningWord listening occurs when we actually pay attention to what someone is saying by words, but not the body language, the feelings, or the true meaning behind the words.
16Self-centred listening Self-centred listening happens when we see everything from our own point of view. Instead of standing in another’s shoes, we want them to stand in ours.
17Three ways to reply based on Self-centred listening JudgingAdvisingProbing
18JudgingIf you are busy judging, you are not really listening.
19Conversation: Two S3 boys Peter: Yeah, I got good grade in Chemistry test. Paul: Oh, that’s nice (The test is too easy this time) Peter: I have studied for the test till mid-night. Paul: Not bad (You may probably start your study half-an-hour before mid-night)
20Conversation: Two S3 boys Peter: I am going to choice Chemistry next year. Paul: I thought you were going to take Biology (Are you crazy? You are not smart enough to do Chemistry.) Peter: I was. But now I think I will take Chemistry Paul: Okay! Just go for it. (I am sure you will change your mind tomorrow.)
21Advising This is when we give advice drawn from our own experience. This is the when-I-was-your-age speech you often get from your elders.
22ProbingProbing occurs when you try to dig up emotions before people are ready to share them.
23ReflectionTry to observe what people’s body language is saying and share with your teacher.