1. FRIDAY, APRIL 24, 2015 Christine Lottman LISW-S University of Cincinnati TAKE 5 CONFERENCE

2. MAKE IT HAPPEN! CHANGE + IMAGINE PROCESS + EMOTIONAL INTELLIGENCE – A POWERFUL COMBINATION!

3. Making it Happen – from Theory to Application Change – It’s a Process, not an Event! IMAGINE – For Innovative Idea to Evaluation of Progress (and everything in between!) Emotional Intelligence – What does this have to do with anything?! And, the plan is…

4. EI – What does it have to do with – Making It Happen?! EVERYTHING!

5. Introductions – The Mood Meter How are you feeling? Pleasant Unpleasant High FEELING Low ENERGY

6. And why do we care?

7. Mood Meter Pleasant Unpleasant High FEELING Low ENERGY 5. Given where you plotted yourself, what strategy will you use to get the most out of the day?

8. Transtheoretical Model of Change Precontemplation Contemplation Planning/Preparing Action Maintenance

9. PRECONTEMPLATION Problem? What Problem?

10. Precontemplation Identification

11. CONTEMPLATION HMMMM?!

12. Contemplation Identification

13. PREPARATION/PLANNING

14. Preparation/Planning Identification

15. ACTION!

16. Action Identification

17. MAINTENANCE

18. Maintenance Identification

19. EVALUATION

20. Evaluation Identification

21. BUT FIRST… Are you ready…?

22. Precursors of Change Sense of Necessity Readiness for Anxiety Awareness Confronting the Problem Effort or Will Toward Change Hope for Change Social Support for Change

23. PREPARE Setting the Stage for Change

24. PREPARE Identify Problems to address Review your Institutional and Personal Reality Establish primary goals Identify relevant People of influence Assess potential financial costs and benefits to institution and clients Review personal and professional Risk Evaluate the potential success of a macro change process

25. What Is Emotional Intelligence? * “the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional meanings, and to reflectively regulate emotions in ways that promote emotional and intellectual growth” — Salovey & Mayer

26. The Function of Emotions Emotions influence: Attention, memory, and learning Decision making and judgment Relationship quality Physical and mental health

27. Effective Use of our Emotions – Adaptive Functions Fight Injustice Critical analysis Increase awareness Brainstorm Creative planning Generate enthusiasm Edit document Proofread Show empathy Gain agreement Before presenting Self-reflection 27

28. Mood Meter Pleasant Unpleasant High FEELING Low ENERGY Surprised Pleased Afraid Enraged Annoyed Content Tired Sad Bored Excited Serene Melancholy 1. Where are you on the Mood Meter? 2. What caused you to feel this way? 3. What word best describes your current feeling? 4. How are you expressing this feeling?

29. Mood Meter Pleasant Unpleasant High FEELING Low ENERGY 1.Where are you on the Mood Meter? (Recognizing) 2.Why do you feel this way? (Understanding) 3.What word best describes your current feeling? (Labeling 4.How are you expressing your feeling? (Expressing) 5.How will you manage your feeling? (Regulating)

30. Regulating P – prevent an unwanted emotion R – reduce an unwanted emotion I – initiate a new emotion M – maintain an existing emotion E – enhance or create an emotion 30

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32. IMAGINE! Model for Institutional Change

33. IMAGINE Innovative Idea Muster support and formulate an action system Identify Assets Specify Goals, objectives, and action steps to attain them Implement the plan Neutralize opposition Evaluate progress

34. Thank you and Be Kind! Kindness Trumps! Christine A. Lottman christine.lottman@uc.edu

35. Resources The Yale Center for Emotional Intelligence – www.ei.yale.edu www.ei.yale.edu The Emotionally Intelligent Manager – Caruso & Salovey Generalist Practice with Organizations and Communities – Kirst-Ashman & Hull (The IMAGINE process for change) Therapy with Difficult Clients – Hanna (Assessing readiness for change) Quiet – Cain (The Strengths of Introversion) Quiet Influence – Kahnweiler Christine Lottman – christine.lottman@uc.educhristine.lottman@uc.edu