1. Tomorrow’s Info-Tech Strategies: Let’s Raise the Bar

2. Basic Issues Strategy Development Execution/Implementation Assessment/Feedback

3. Basic Needs Right Information Right Place Right Time Right Price …and the right use...

4. Three Solution Areas Reinvent Company/Vendor Relationships Foster Cross-Industry Cooperation Conduct Implementation Assessment as a Separate Function

5. Reinventing Company/Vendor Relationships Industry-Asset Approach to Sales and Use of Information Joint Product Development

6. Reinventing Company/Vendor Relationships Case Study Rethinking ISO’s Assets for Protection Class Assignment

7. PPC Today: Insurance and Beyond “The best indicator of the effectiveness of the fire service in this state is the increasing number of lower ISO (PPC) ratings found throughout the state.” Alabama Assoc. of Volunteer Fire Departments

8. PPC Today: Insurance and Beyond “The city has spent $369.4M on maintaining, expanding and upgrading the water distribution system. We’ve made enough changes to bring our rating up to a Class 2.” Asst. Fire Chief Debra Carlin Dallas Morning News, January 1999

9. Classifying Individual Risks by PPC Protection Class Manual 90,000+ Recipients Countrywide Monthly Updates Requires Local Knowledge of Boundaries, Drive Distances, and Hydrant Locations “Paper Manual Doesn’t Work Anymore”

10. ISO’s First Solution: GUS Geographic Underwriting System (GUS) Transaction-Based: Address In-Answer Out Multiple Access Solutions About 250 Customers About 40M Addresses Run Since 1995 “Best Known Way”

11. Reinventing The Wheel Change technology/Create a database Every U.S. address to be represented Simple Comma-Delimited File: Address PPC Code FD Name 1-50 Main St. Class 4 Wilber FD Consumers Get the “Benefit of Doubt”

12. Protection Class Database Address Types Address Type 1: Different PPCs on a Street

13. Protection Class Database Address Types Address Type 2: Same PPC on a Street

14. Protection Class Database Address Types Address Type 3: Same PPC in a ZIP Code

15. Protection Class Database ZIP Code Record

16. Solution: Protection Class Database Benefits Provides a PPC Every Time High Accuracy with Built-In Fail Safe 24 X 7: Internet Time Handles Quotes, New Business, Renewals No Reliance on Costly Manual Intervention Preserves an Important National Standard

17. Foster Cross-Industry Cooperation Real Estate Banking Insurance (Government?)

18. Studying Implementation Underwriting Guidelines Rating Loss Control Marketing Actuarial: Hunting for niches in areas where the predictive correlation fails