1. Prevention and Demand Management £ Contracted Services Data Performance Information Business Systems Vulnerable individuals/familie s/communities CCL Staff Social Care Staff Public Service Bodies

2. Prevention and Demand Management Moving Forward: July 2012 – initial draft specification of outcomes, performance measures and describing the expectations of the partner relationship July–August 2012 – wide discussion on this with customers, providers, schools and children’s centres, moving towards detailed draft September 2012 – Advertise on Source Northants for a lead partner in seven localities January/February 2013 – Contract award February onwards – Developing Locality Plans, Commissioning and Decommissioning

3. Prevention and Demand Management Customer Forum Feedback

4. What is important in a lead provider? Designing the specification; Listen,hear and share Involve customers fully in all decision making Excellent communication accessible to all Objective and impartial Single point of contact Ethical business Creating opportunities in local community for employment and volunteering Good track record of delivery

5. Involve people who represent the makeup of that local community Involve young people in decisions about services which affect them Have local knowledge Non profit making ; maybe a social enterprise or charity Less bureaucracy – not taking funding from front line delivery Easy minimal referral process Peer support /mentoring Prove how they will work across localities,with county wide services and small organisations

6. Prevention and Demand Management Expectations of a Locality Lead Provider

7. Prevention and Demand Management What is expected of a Locality Lead Provider? First and foremost Lead Providers will reduce the demand for specialist services in both the short and long term in a geographical area of the county The Locality Lead Provider will have the contractual relationship with the Council and the accountability for the performance and quality of the services

8. Prevention and Demand Management What should a Locality Lead Provider look like? Effective in managing demand Competent in safeguarding people Competent in creating social capital

9. Prevention and Demand Management What should a Locality Lead Provider look like? Competent in dealing with a wide range of needs A Competent Employer Competent in Partnership Working

10. Prevention and Demand Management What should a Locality Lead Provider look like? Competent in the use of IT systems Competent in the geographical area Evidence of income generation (In its broadest sense)

11. Prevention and Demand Management Example key measures relating to demand for specialist services No of people entering care (Young and old) No of children becoming looked after No of Children in Need requiring support

12. Prevention & Demand Management Ongoing engagement and co-production: http://www.northamptonshire.gov.uk/Prevention