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US: +1 (919) UK: © B.D.Q. International (USA) Business Definition Project Management Institute PMI TRIAD Chapter 8 March 2010 Wally Robertson
US: +1 (919) UK: © B.D.Q. International (USA) BDQ International Consulting services since 1995 Consulting services since 1995 Process ConsultingProcess Consulting –Customer retention EntrepreneurEntrepreneur –CSAR™, Process Simulation –Quick as a Blink™, Instant change, web presence –Property Investment
US: +1 (919) UK: © B.D.Q. International (USA) Why Business Definition? Maintain Focus Maintain Focus Align Customers Align Customers Align Stake Holders Align Stake Holders
US: +1 (919) UK: © B.D.Q. International (USA) Why Business Definition? Maintain Focus Maintain Focus Align Customers Align Customers Align Stake Holders Align Stake Holders Issue - No Accurate Objective! Issue - No Accurate Objective!
US: +1 (919) UK: © B.D.Q. International (USA) Communication!
US: +1 (919) UK: © B.D.Q. International (USA) Communication - oops!
US: +1 (919) UK: © B.D.Q. International (USA) 2 Brooms Fall in Love Groom broom to Bride broom: “But we haven’t even swept together”
US: +1 (919) UK: © B.D.Q. International (USA) Today’s Objectives Framework Framework – Show end product Creation Creation – Explain framework in pieces Request help Request help
US: +1 (919) UK: © B.D.Q. International (USA) Framework I The Company and its Objectives The Company and its Objectives
US: +1 (919) UK: © B.D.Q. International (USA) Framework II How we get things done & How we get things done & Principles Principles
US: +1 (919) UK: © B.D.Q. International (USA) Framework III Written down & Written down & Controlled Controlled
US: +1 (919) UK: © B.D.Q. International (USA) Importance of Objective “Bet your Bank” System “Bet your Bank” System 1 solution, 6 countries1 solution, 6 countries Central Bank ReportingCentral Bank Reporting Status Status 30M, 3 years, 3 of 6, & late30M, 3 years, 3 of 6, & late 3! Different solutions, poor reporting3! Different solutions, poor reporting Mis-Aligned Stake Holders Support resources not delivered Objective forgotten
US: +1 (919) UK: © B.D.Q. International (USA) Step back Step back Reassess direction (Vision)Reassess direction (Vision) Define Critical Path to Delivery™ (CPD™)Define Critical Path to Delivery™ (CPD™) Establish Principles of OperationEstablish Principles of Operation Create a simple documentCreate a simple document Pictorially …. Pictorially …. Vision CPD™ Principles Document Methodology
US: +1 (919) UK: © B.D.Q. International (USA) Strategy Executives Vision Vision CPD™ Principles Documents Vision
US: +1 (919) UK: © B.D.Q. International (USA) Business flow (CPD™) Strategy Goal Executives Vision Market Develop Ship Vision CPD™ Principles Documents Critical Path to Delivery™
US: +1 (919) UK: © B.D.Q. International (USA) Business flow (CPD™) Principles of Operation Strategy Executives Vision What the step delivers & How it’s measured Market Develop Ship Goal Vision CPD™ Principles Documents Principles
US: +1 (919) UK: © B.D.Q. International (USA) Deliverables Handbook Handbook Who we areWho we are What we doWhat we do How we know we do it wellHow we know we do it well Procedures Procedures How we do itHow we do it Controls Controls Checklists and formsChecklists and forms “Show me’s”“Show me’s” Simplified ways of doing thingsSimplified ways of doing things Automation Automation Of proven processesOf proven processes Vision CPD™ Principles Documents
US: +1 (919) UK: © B.D.Q. International (USA) Request Help For youFor you –Company Handbook –Procedures For meFor me –“Quick as a Blink” Survey
US: +1 (919) UK: © B.D.Q. International (USA) The Request! Survey - Web Ownership Objectives:Owners’ viewpoints & concerns please Objective:“Quick as a Blink” - lightning fast changes Hundreds of products updated in seconds! Commitment:Consolidated results back to you Survey Link:http://www.surveymonkey.com/s/8PLSHPS
US: +1 (919) UK: © B.D.Q. International (USA) Jolly Good Books
US: +1 (919) UK: © B.D.Q. International (USA) Business Definition on TV TV Talk Show A 40 minute interview with Wally on the topic of Business Definition - $12.00 (inc. delivery in mainland to USA addresses). To order the DVD click here. order the DVD order the DVD Trailer
© Copyright 2003, Binomial International Inc. Phoenix Business Continuity and Disaster Recovery Planning Software Recovery Planning Software Tools Recovery.
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SOLUTION What kind of plan do we need? How will we know if the work is on track to be done? How quickly can we get this done? How long will this work take.
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ETICS2 All Hands Meeting VEGA GmbH INFSOM-RI Uwe Mueller-Wilm Palermo, Oct ETICS Service Management Framework Business Objectives and “Best.
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