1. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) Business Definition Project Management Institute PMI TRIAD Chapter 8 March 2010 Wally Robertson

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4. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) Why Business Definition? Maintain Focus Maintain Focus Align Customers Align Customers Align Stake Holders Align Stake Holders Issue - No Accurate Objective! Issue - No Accurate Objective!

5. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) Communication!

6. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) Communication - oops!

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8. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) Today’s Objectives Framework Framework – Show end product Creation Creation – Explain framework in pieces Request help Request help

9. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) Framework I The Company and its Objectives The Company and its Objectives

10. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) Framework II How we get things done & How we get things done & Principles Principles

11. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) Framework III Written down & Written down & Controlled Controlled

12. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) Importance of Objective “Bet your Bank” System “Bet your Bank” System 1 solution, 6 countries1 solution, 6 countries Central Bank ReportingCentral Bank Reporting Status Status 30M, 3 years, 3 of 6, & late30M, 3 years, 3 of 6, & late 3! Different solutions, poor reporting3! Different solutions, poor reporting Mis-Aligned Stake Holders Support resources not delivered Objective forgotten

13. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) Step back Step back Reassess direction (Vision)Reassess direction (Vision) Define Critical Path to Delivery™ (CPD™)Define Critical Path to Delivery™ (CPD™) Establish Principles of OperationEstablish Principles of Operation Create a simple documentCreate a simple document Pictorially …. Pictorially …. Vision CPD™ Principles Document Methodology

14. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) Strategy Executives Vision Vision CPD™ Principles Documents Vision

15. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) Business flow (CPD™) Strategy Goal Executives Vision Market Develop Ship Vision CPD™ Principles Documents Critical Path to Delivery™

16. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) Business flow (CPD™) Principles of Operation Strategy Executives Vision What the step delivers & How it’s measured Market Develop Ship Goal Vision CPD™ Principles Documents Principles

17. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) Deliverables Handbook Handbook Who we areWho we are What we doWhat we do How we know we do it wellHow we know we do it well Procedures Procedures How we do itHow we do it Controls Controls Checklists and formsChecklists and forms “Show me’s”“Show me’s” Simplified ways of doing thingsSimplified ways of doing things Automation Automation Of proven processesOf proven processes Vision CPD™ Principles Documents

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19. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) The Request! Survey - Web Ownership Objectives:Owners’ viewpoints & concerns please Objective:“Quick as a Blink” - lightning fast changes Hundreds of products updated in seconds! Commitment:Consolidated results back to you Survey Link:http://www.surveymonkey.com/s/8PLSHPS http://www.surveymonkey.com/s/8PLSHPS

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21. www.BDQ.com US: +1 (919) 647 9623 UK: +44 0203 239 2307 © B.D.Q. International (USA) Business Definition on TV TV Talk Show A 40 minute interview with Wally on the topic of Business Definition - $12.00 (inc. delivery in mainland to USA addresses). To order the DVD click here. order the DVD order the DVD Trailer