1. Datacenter Co-location Presented by: William Kyrouz, Goodwin Procter LLP Raymond Beaulieu, Bingham McCutchen LLP

2. Objectives Help determine if co-location is right for you Know how to kick off a search for a co-location vendor How to pick a winner Understanding the pitfalls Design Considerations

3. Why Co-Lo? Your floor and ceiling tiles falling apart Fire Suppression system needs to be updated Environmental (HVAC) maintenance and worries Physical security poor or non-existent Building power/water maintenance bringing you down You’re centralizing into a single datacenter, and you want all of your eggs in a better basket (or two)

4. Why Co-Lo?

6. After 2 Years Avoided 5 shutdowns due to building maintenance Reclaimed 2000 Square feet of office space in Boston, 2500 Square feet of space in San Francisco. By moving the engineering team with the servers, time spent on projects near 85%. Completed iManage centralization. (full failover capabilities within 15 minutes)

7. Put it down in an RFP Get these people on the same page: CIO, Technology Committee, Network Manager, Business Continuity, Telecom, Application Support, Development So that the above, and your potential vendor understand: Where you want your stuff to live, what is you stuff? Your need for managed services (or lack thereof) How much you care about the three P’s

8. RFP Components Confidentiality (get NDA sign-off) Introduction – Tell your story Evaluation and Selection Milestones How you want responses handled Describe your environment Your evaluation criteria Draft requirements for cage capacity

9. RFP Components Cont. Q&A Cooling techniques UPS Power Distribution Points of entry into the building Maintenance/Testing schedules Fuel supply, storage and contracts References

10. Things to ponder Location(s) Telecom costs (Dark Fiber, Bandwidth Usage, Diverse paths) Latency issues (Citrix, or WAN acceleration) Racks or a cage? (Room for growth) Will managed services be desired now, later or never? What kind? Is office space a requirement?

11. Things to ask/see in your site visits Tour from roof to basement Chilling towers, water/glycol feeds, pumps Generator locations, proximity to fuel supply Transformers, UPS battery strings Monitoring systems, security, NOC Warm spots in the cage area Proper temperature and humidity Fans and Move-n-Cools laying around?

12. Common Water Supply

13. Making The Move Planning Meet with the stakeholders Draft cage plan Test redundant systems VM’s, Blades? Schedule downtime Move in phases (e.g. voice, file services, Exchange…) Over-communicate to IT and User Community

14. Setup Considerations (power) Run True A/B power (Should the A side fail, the B side will need to pick up the load with wiggle room) Distribute power evenly Use SNMP manageable PDU’s, configure to send traps if any circuit goes above the threshold Consider using Automatic Transfer Switches for those devices with a single power supply

15. Setup Considerations (power)

17. Setup Considerations (Airflow) Most servers cool front to back, Colo’s should be setup in hot isle/cool isle setup Most larger switches and routers cool either left to right, or right to left. Use open racks if possible Note where the CRAC’s draw in the hot air, try and keep any equipment from blocking a path to the intake Colo’s with a failed A/C heat up fast, have an emergency shutdown plan ready.

18. Setup Considerations (Cabling) Cabling looks great day one, but gradually get messy as equipment moves in and out Opt to not use the servers swing arm cable manager. Use short cables instead. Don’t forget your fiber. Label EVERYTHING. Lights out Administration Stick to a cabling plan, make someone in charge

19. Stick to a Standard

20. Now how much would you pay? Providers price For comparison, Bingham has 250 Square feet of cage space and draws ~ 50,000 watts Provider1 – 33k NRC, 33k MRC Provider2 – 9k NRC, 23k MRC Provider3 - 6k NRC, $800 MRC for each circuit (16k) Provider4 – 30k NRC, 5k MRC (power costs are passed thru, 10k) Cross-Connect Fees (Monthly) $125 per SMF or MMF pair $100 per COAX $75 per copper

21. Summary Know what you need. Set expectations (this takes a long time) Move in Phases Test test test Trust No one!

22. Co-Location Providers 365 MainNaviSite AT&TNetwork Alternatives CervalisQwest EquinixSavvis E-xpedientSunGard Global CrossingSwitch & Data IBMThomson LexisNexisWilliams Lea Markley GroupVericenter MindSHIFTXO