1. forng Welcome to the eWIN Benchmarking Service Tutorial Presenter - Emma Sarno – Workforce Strategy NHS North West Before we begin: Dial into the conference on: 0208 609 0205 Enter the Pin Code: 378413 Please put your phone on “Mute” to eliminate background noise on the call If you have any questions – please type them in the ‘Chat’ box on screen Discussion, questions & queries will be taken up at the end of the session If you have any problems during the call please contact christopher.globe@northwest.nhs.uk 0161 625 7296 christopher.globe@northwest.nhs.uk Following this WebEx Tutorial we’d really appreciate your feedback on: http://www.surveymonkey.com/s/eWI N_WebEx_Tutorials

2.  Benchmarking: Online access to a core set of workforce benchmarking metrics, data modelling and diagnostics.  Knowledge Exchange: Access to qualitative workforce information and documents, unique north west case studies, Hot Topics (e.g. Occupational Health in the north west; Workforce Planning in the North West)  Links to workforce-related sites, tools and best practice - 70 sites and rising  Members Forum for secure discussion of key topics of interest  News: daily updates on issues relevant to the Workforce and HR communities  Events Calendar: links to a whole range of events with details of how to register  Monthly Bulletin: to all registered users Who Uses eWIN & How?  CE’s, DOF’s, HRD’s, HR Business Partners, Workforce Planners & Analysts, General Managers, OD Managers, Accountants, ESR colleagues  Benchmarking Information  Board Reports  Workforce Planning & Modelling  Learning from Case Studies eWIN Functionality & Usage

3. Objectives of this WebEx Tutorial 1.Overview of the Benchmarking Service: its functionality, metrics & useful tools 2.How to explore and manipulate your own organisations summary data 3.Focus on Sickness Absence, Grade Mix and Staff Turnover Benchmarks 4.Learn to Calculate Potential Savings using the Savings Calculator 5.Exporting your data, dashboards and reports for use in your own organisation

4. Benchmarking Metrics What is the data source for the Benchmarking Service? How current is the information displayed? What are the metrics & how are they calculated? What can I see when I log in & what do others see?

5. Savings Calculator & Grade Mix Tool The Savings Calculator & Grade Mix Tool enables you to model the financial impact of workforce changes against a range of key metrics.

6. QIPP Dashboard WebEx Tutorial: Thursday 18 th August 2011, 2pm to 3pm

7. Feedback & Future Developments We welcome your feedback & ideas – please visit the forum to post any comments / developments you’d like to see to this service to help you in your organisation.