Presentation on theme: "Testing Goes Global Laura Morrill Hammami, AMIDEAST Leisha Griffith-Mark, St. George’s University (Grenada) Sirine Sidani, Doha (Qatar) Pleasure to e here."— Presentation transcript:
1Testing Goes GlobalLaura Morrill Hammami, AMIDEAST Leisha Griffith-Mark, St. George’s University (Grenada) Sirine Sidani, Doha (Qatar)Pleasure to e here : )OverviewImportance of intl testing\How differs from Domchallenge
2Globalization and International Student Mobility 10% of grad students in the US are foreignETS Global’s annual sales – $26.19M2009 for the first time the majority of examinees sitting for the GMAT exam were non-US citizens.Globalization touches all aspects of our economy, testing is no different.Let’s look at a few of the major players in the academic testing marketplace10% according to the Institute for International EducationHuge increases in the numbers of students studying outside of their home country,fueling the need for internationally available academic tests.English tests (TOEFL), and also graduate admissions exams (GMAT, GRE) toserve the roughly 10% of grad students in the US coming from abroad.
3Why is international testing important to the US economy? Availability of testing services is a key first step in the university admissions processDepartment of State (Education USA) devotes significant funds to advising each year to promote education in the USNetworks of non-profits and for-profit testing centers ensure availability of tests abroadStudents study in US (considered as an export); they contribute significantly to local, state and federal levels…Other benefits: students, most of whom ultimately return to their home countries:Better understanding of and appreciation for, US cultureThis collective ‘good will’ can be an important diplomatic toolThis is the reasoning behind Fulbright and similar grants
4Expansion of both CBT and PBT Globally Expansion of Computer-Based TestingCompanies such as Prometric offer global coverageMobile Testing has increased access, but is expensivePaper-Based TestingCosts of CBT can be prohibitiveLarge administrations on fixed dates still used PBT model (SAT)
5How does international testing different from domestic testing? Administration is the same as it is in the USPhysical distance: time zones, increased lead time, etc.Major regional and local variations:InfrastructureBusiness practicesEven government regulationAbility to adapt to local conditions is limited
6Burgers = Success in the USA McDonald’s answer to exporting their goods/ service : adapt
7McDonald’s India = No Burgers One standardized item on the menu+ Very limited ability to adapt according to local needs____________________________________= Increased complexity, increased costs
8Challenges of testing outside the US Logistical challengesCultural differencesUS business practices not universally known/accepted/possibleDifferent customer service level expectationsPayment issuesRegistration issuesLogistical – can range from power outages to conservation of bandwidth (gov decree), customs issues for PBT tests, lizards in the computerCultural challenges – i.e. ID rules inconceivable to certain candidates, some cultures are test-happy (Korea), other less so.Eating the earplugsUS business practices –Customer service level expectations – test center is the face they know. Personal relationships vs. big corporate call center
9Sirine Sidani testing services coordinator Qatar foundation
11Facts about QatarQatar is known for its natural gas reserves (about 15% of the total world reserve & the third largest in the world)It is in the process of reforming its k-12 & higher education systems & this includes change in language & creating a more student oriented approach to learningThe idea of testing & assessment is another central part of this reform since it is a relatively new concept
12Qatar FoundationQatar Foundation is a private non-profit organization that is dedicated to build human capital & a sustainable society where the sharing & creating knowledge will enhance the quality of life for allQatar Foundation’s Education City is a home for 6 state of the art branch campuses for 6 of the most renown reputable American universities: Texas A&M, Carnegie Mellon, Northwestern, Weil Cornell, Georgetown, Virginia CommonwealthAll branch campuses have the same admission requirements as their home campusesQatar Foundation is not only becoming an educational hub for the region but a testing hub as well
13Registration related challenges: Challenges we face when administering standardized exams fall under three categories: Registration related issues, Cultural/ID issues, Testing spaceRegistration related challenges:Increase fee registration due to the international testing feeMany don’t have a credit card nor internet access at homeMissing out on deadline because registration stops a month before exam date
14Cultural/ID challenges: Language is a huge limitationBubble answer sheet / scantron is new conceptMisconception that for SAT & ACT only Math sections are required and not the verbal English sectionsMany fail to bring the appropriate original ID due to age factor or not reading test requirementsTest space challenges:Having to book halls in other buildings and facilities way ahead of timeConflicts with other events happening on campus
15Looking forward to our move to our new Student Center which houses our new Testing Center to try to eliminate most of these challengesAt the end of the day, the gratitude candidates express when we reach out and help them makes all the long working hours on weekends worthwhile.
17Leisha Griffith-Mark Coordinator of Examination Services St Leisha Griffith-Mark Coordinator of Examination Services St. George’s University Grenada
18Leisha Griffith-Mark Coordinator of Examination Services The importance of exams as a way of measuring knowledge and achievement, as well as distributing credentials to candidates in various professions cannot be denied. However, increased competitiveness to obtain professional and educational opportunities contributes to high incidences of academic fraud.Here at SGU we are not immune to this. Our examination guidelines were established to discourage academic fraud or irregular behaviour in examinations. Irregular behaviour is defined as “any action by examinees or others when solicited by an examinee that subverts or attempts to subvert the examination process...”Leisha Griffith-MarkCoordinator of Examination Services
20About Grenada Aka the “Isle of Spice” Tri-island state: Grenada, Carriacou and Petit MartiniqueLocated in the Eastern Caribbean (southern extremity of the Windward Islands)Warm climate ( degrees F year round)Became an independent nation on 7th February, 19742nd largest producer of nutmeg after Indonesia8th time goal medalist at international Chelsea Flower Show
21National Flag Symbols represent: Six stars - six parishes; center star - capital city, St. George’sRed – courage and vitality of the peopleYellow – sun and the warmth of the peopleGreen – agriculture and lush vegetation- large nutmeg producer
22About SGU Established in 1976 Offers degrees in medicine, veterinary medicine, nursing, public health, arts & sciences and businessCurrent enrollment is almost 5000 students
25Examination Services 2003-2006 Office established around 2003Staffed by 2 faculty members, one administrative staff and 18 proctorsProctored internal departmental Special Accommodation exams largely for SOM and some SVM coursesProctored only one external exam namely the NBVME Program for the Assessment of Veterinary Education Equivalence (PAVE)
26Examination Services 2007-2010 Staffed by one coordinator, two assistant coordinators, one administrative staff and 60 proctorsProvide proctoring assistance for all school within the university with special emphasis on Special Accommodation exams.External exams proctored:NBVME Program for the Assessment of Veterinary Education Equivalence (PAVE)GRE (paper based exam)NBME
27Challenges with Administering External Examination Lack of a dedicated test center (competition for space).Shorter registration deadlines .Local examinees have limited access to US credit cards for registration purposes.Limitations with shipping services on the island (DHL, FedEx etc).Some local examinee unfamiliar with scantrons forms and how they should be completed.
28Examination Services 2007-2010 cont’d The unit is also responsible for:Grading of all university examinations (centralized grading)Facilitating of end of term course and faculty evaluations for the university.
29Special Accommodation Exams Priority is always given to the administering of Special Accommodation exams.SA students must provide documentation to the Dean of Students’ office for review by the Disabilities Committee in order to receive SA.Students can receive:Temporary accommodation i.e. for a single semester or exam pending additional documentation.Permanent accommodation i.e. for the duration of their classes at the university.
30Special Accommodation cont’d Special Accommodation exam allowances include:Extra quiet environmentExtra timeUse of highlightersConsuming of an energy drink/bar after 4 hours of testing.Consuming of a snack (exam time is suspended until student returns from break)Standing and stretching during examsIncreased font size on exam booklet
34Lead and Support Proctors are responsible for: Preparing the exam roomEnsuring the orderly admission and dismissal of examinees as per the Chief Proctor’s instructions.Monitoring of examinees for the duration of the examination and noting any “Irregular / Unprofessional Behavior” which may occur during the exam.Ensuring minimal disturbances during the examination.Escorting examinees to and from authorized breaks such as bathroom breaks.Collecting and inventorying exam booklets and answer sheets at the end of the exam.
35Examination booklets should be numbered to facilitate more efficient distribution of exams, easier tracking and identification of individual students’ exam booklets and a more organized inventory of examination booklets at end of the exam.
37During the ExamThe importance of exams as a way of measuring knowledge and achievement, as well as distributing credentials to candidates in various professions cannot be denied. However, increased competitiveness to obtain professional and educational opportunities contributes to high incidences of academic fraud.Here at SGU we are not immune to this. Our examination guidelines were established to discourage academic fraud or irregular behaviour in examinations. Irregular behaviour is defined as “any action by examinees or others when solicited by an examinee that subverts or attempts to subvert the examination process...”
38Examination Services Other Activities Training Sessions:Proctor Training – Implementing the university examination policies.Faculty – How to effectively/efficiently administer an examination.Students – University policies concerning examination and the examinee.
39Examination Services Future Plans Dedicated test center which will facilitate Internet Based TestingOffering of other external exams (GMAT, CLEP, computer based GRE, other vocational exams)Hiring of additional staffProctor uniforms and rewards program
43AMIDEAST Based in Washington, DC Advising & Testing unit work closely with US State Department’s Education USA program13 field officesAMIDEAST - network of testing centers abroad, supported by US-based HQ office.Each field office maintains an Advising Office to support needs of students in the ME who wish to study in the US
44Testing Programs Prometric testing labs: USMLE, etc. TOEFL, GRE GMAT SATCLEP, DSST, other academic examsInstitutional testing, especially EL exams: TOEIC (Test of English for International Communication), ITP TOEFLTesting programs include: (Prometric labs), US-based academic testing, full range of academic/professional testing. Close partnership with ETS.
45Special Testing Services High stakes exam in EgyptBulk registration serviceSecurity measures: secure storage, observersScore reporting – receive scores in bulk and distribute scores them locallyLocal Registration ServiceScore reporting – often unreliable mail system
46Testing trends in the Middle East/North Africa Continued need for PBT services in our regionTest results being used locallyAMIDEAST will continue to work with testing clients and candidates to facilitate the expansion of testing programs in support of our missionExample: ITP (Institutional TOEFL) becoming increasingly popular for local use as iBT TOEFL is prohibitively expensive based on local economic conditions. (Jordan, Iraq) US-Style universities in the ME, such as the American University of Cairo, universities in Lebanon, etcCONCLUSIONHope you’ve enjoyedWhat Timbuktu might be like …