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How to Speak Good Craig Berntson March 27, 2011
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Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see your anxiety
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Four Horsemen of Anxiety Mood Biology Behavior Thinking “The Confident Speaker” – Harrison Monarth and Larina Kase
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Top Speaking Myths 1.Anxiety will increase over time 2.Anxiety is dangerous 3.Anxiety worsens performance 4.People judge you negatively if they see your anxiety 5.Anxiety will decrease if you avoid the situation “The Confident Speaker” – Harrison Monarth and Larina Kase
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Top Speaking Myths 6.Practice and rehearse so you know everything 7.Write down your talk and read it so you don’t have to worry about remembering things 8.Don’t ask people if they have questions 9.Sit out of the leader’s line of vision in a group setting so you won’t be asked questions “The Confident Speaker” – Harrison Monarth and Larina Kase
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Top Speaking Myths 10.Hide your nervousness by wearing makeup, standing behind a lectern, etc 11.Picture the audience naked or in their underwear 12.Analyzing what you did after a talk is helpful “The Confident Speaker” – Harrison Monarth and Larina Kase
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Overcoming Fear Tell stories Don’t impress people, touch them Notify your face Look audience in the eyes Prepare Repetition Allow gaps between notes http://www.psychologytoday.com/blog/unthinking/201103/seven-speaking-tips-beat-pretend-your-audience-is-naked
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Overcoming Fear You do not need to be an expert Prepare Rehearse Make a list of your fears
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Fear “Only one thing we have to fear is fear itself” Franklin Delano Roosevelt – 1933 Inaugural speech
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Why public speaking? Someone asks you Speaking is required You want to speak
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Why public speaking? Entertain Inform Persuade
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Where do you speak? Impromptu Business Social Events Online
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Who am I? Computer user groups in NYC in late 80’s First conference in Milwaukee in 2000 Last year spoke at a dozen events Spoken across US, Canada, Europe Started speaking in church On-air radio talent in high school & college MC at several belly dance events
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Agenda Why speak in public Overcoming fear Creating the presentation You’re on! After you’re done Other types of preparation Resources
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Agenda Why speak in public Overcoming fear Creating the presentation You’re on! After you’re done Other types of preparation Resources
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Creating the presentation Know your audience Create an outline Storyboard
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Outline Defining flow is critical WHAT am I going to tell you WHY does it matter to you HOW can you do it Must be something attendees can follow SINGLE major point
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Outline Who am I and Why am I here Skill level of audience Agenda – What you will cover, what you won’t Major points Summary References
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PowerPoint Death by PowerPoint
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Most common mistakes Put every word on slide Keep slides simple and relevant Long, complex slides take time to read The more they read, the less they listen Spellcheck Excessive bullet pointing Maximum 4-5 bullet points Maximum three levels of indentation
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Bad color schemes Understand the color wheel In PPT 2007, 2010 use built-in schemes Earlier versions had bad color schemes, backgrounds, and default fonts Event or employer may provide template
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Data, graphs, charts, and diagrams Keep them simple If you can’t, use “builder” slides
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Animation Avoid animation, sounds, transitions May be needed at times Emphasize a point Complex diagrams
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Fonts No smaller than 24 point font Use sans-serif rather than serif font Font color should contrast with background
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General Two basic slide types Show whole slide at once Prompt to keep you on track Reveal technique Show one bullet point at a time Summarize what you are going to say
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General If it’s on the slide, talk about it Images add impact Back row can’t see bottom of screen Only use top 75% of slide
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Demo PowerPoint basics PowerPoint features Example presentations
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No PowerPoint Visual aids Whiteboard Flip chart 3x5 index cards Everything else is the same
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Rehearsal – Private Objective is to get familiar with the material Flow and transition Timing points and demo Know the slides Blocking Check setup Record yourself
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Rehearsal – Public Find a realistic audience Local group Work colleagues Family, if no one else will listen Run through without breaks Request feedback Check timing in realistic environment
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Agenda Why speak in public Overcoming fear Creating the presentation You’re on! After you’re done Other types of preparation Resources
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Before you leave Check in with organizers Double check travel plans Presentation clothing Upload presentation Put slides on USB drive Don’t install stuff for two weeks before Video cable, video cable, video cable
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When you arrive Check in with organizers Verify location of room, size, layout, etc Check your laptop with projector Blocking
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Presentation – You! Be fresh Be enthusiastic Be yourself Be entertaining
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Before start time Turn off Instant Messenger Use the restroom Empty your pockets Laser pointer, clickers, timers Set up other material Water or energy drink Turn off cell phone
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Startup Open everything you need before starting Use “Show” option or “Presenter View” Make sure mouse pointer is off-screen
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Presentation – You’re on! Make your first point positive Starting with a joke is not always best Don’t start with apology or excuse Introduce yourself and the topic Set expectations and skill level Go over agenda
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Presentation – You’re on! Never talk down Don’t assume attendees are idiots Don’t assume attendees are geniuses Don’t insult them if they are Explain what you are talking about
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Presentation – You’re on! Remember the Golden Rule Tell them what you’re going to tell them Tell them Tell them what you told them Repetition is a good thing It may be obvious to you Attendees may not get it first time Skill level is usually wider than expected
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Presentation – You’re on! Don’t go hunting for files in Explorer Clearly identify your key point Include conclusions and summaries Especially if multiple topics Keep hands out of pockets
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Demo Showtime with PowerPoint
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When something goes wrong Don’t try to debug your demo Reset and retry once If it still fails Apologize once, then move on Don’t keep apologizing
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Handling questions Set the rules up front (Q’s during or after) Always repeat the question Don’t let questions wander off-topic “I don’t know” is a valid answer But get back to them with the answer Don’t make something up
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Agenda Why speak in public Overcoming fear Creating the presentation You’re on! After you’re done Other types of preparation Resources
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You’re done! Get off the stage Be available in hallway for additional questions
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Evaluations You can’t please everyone Appreciate good Accept bad Use both to improve
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Agenda Why speak in public Overcoming fear Creating the presentation You’re on! After you’re done Other types of preparation Resources
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Where do you speak? Impromptu Business Social Events Online
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Where do you speak? Impromptu Business Social Events Online
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Online presentations No animation – use build slides Don’t move too quickly from slide to slide Stay in front of microphone Don’t connect wirelessly
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Impromptu Meeting To authority figures Interview Being called upon Answering questions following a speech
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Meeting Want to talk Do not evaluate Focus on coworkers and discussion Speak up every chance you get “The Confident Speaker” – Harrison Monarth and Larina Kase
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To authority figures They are people too Get to know them Dismiss any negativity Act with confidence even if you don’t feel it Think of your strengths “The Confident Speaker” – Harrison Monarth and Larina Kase Speak with authority figure every day
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Interview What’s worrying you? Challenge the fear to a contest Connect with interviewer It’s a regular conversation Refine your skills “The Confident Speaker” – Harrison Monarth and Larina Kase
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Being called upon Do not try to hide You can always say, “I don’t know” Take your best shot Follow the flow of the conversation “The Confident Speaker” – Harrison Monarth and Larina Kase
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Answering questions Give the audience some guidelines Answer every question Offer to follow up What are you afraid of? Answer as many questions as possible “The Confident Speaker” – Harrison Monarth and Larina Kase
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Event speaking Conference Trade show Convention Workshop
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Making the proposal Title Abstract 3-4 bullet points “What attendees will learn” Your bio and contact info Brief paragraph that describes topic
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Once you’ve been accepted Bio Picture Link to web site, blog, Twitter ID, etc Email address Phone number Shirt size Special needs
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Once you’ve been accepted Know due dates and what is due Make sure you make the dates Know what is being provided to you Get busy
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Travel Does event arrange travel or do you Airline 2-4 weeks in advance Hotel Conference hotel vs. other hotel Rental car / ground transportation
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Foreign soil Beware of slang Humor often doesn’t translate Understand cultural differences
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Agenda Why speak in public Overcoming fear Creating the presentation You’re on! After you’re done Other types of preparation Resources
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Start small Community theater Improv Toastmasters Classes Mentor Billboards
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Resources Watch others Guy Kawasaki Steve Jobs TED.com
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Resources Books The Confident Speaker Beyond Bullet Points Slideology The Craft of Scientific Presentations
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Resources Websites SlideShare.com BeyondBulletPoints.com Slideology.com Office.microsoft.com Blogs
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Summary Why speak in public Overcoming fear Creating the presentation You’re on! After you’re done Other types of preparation Resources
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Summary What, Why, How Tell them what you’re going to tell them Single most important point Repetition, repetition, repetition Tell them Tell them what you told them
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Summary Know your material Knowing the subject isn’t enough You don’t need to be an expert Be prepared Slides, demos, flow, and timing Rehearse, rehearse, rehearse Above all, enjoy yourself
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The Payoff 10 minutes in, Craig is an excellent speaker Best speaker of the spring Utah Code Camp Craig is extremely well prepared and engages the audience well with Q&A Excellent talk. Standing room only and it was worth it.
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Questions craigbern@comcast.net
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