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Oral Presentation Skills Management 3200 Learning Objectives At the conclusion of this lecture, you should: –Know how to plan and prepare an effective.

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Presentation on theme: "Oral Presentation Skills Management 3200 Learning Objectives At the conclusion of this lecture, you should: –Know how to plan and prepare an effective."— Presentation transcript:

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2 Oral Presentation Skills Management 3200

3 Learning Objectives At the conclusion of this lecture, you should: –Know how to plan and prepare an effective oral presentation utilizing the OABC principle. –Feel confident in your ability to deliver a good oral presentation verbally and non- verbally. –Be able to create and use visual aids to enhance verbal message.

4 Learning Objectives At the conclusion of this lecture, you should : –Understand how to set-up a room to facilitate the desired learning environment. –Feel comfortable facilitating a question and answer session. –Know how to make a group presentation more effective. –Be able to evaluate your presentation.

5 Oral Presentation Agenda Preparation –Planning –OABC Presentation –Voice –Non-verbal communication –Visual aids –Room layout

6 Oral Presentation Agenda (cont’d) Presentation –Time –Question & answer session Presentation tips –General –Group Post-evaluation Q & A Conclusion

7 Preparation: Planning Create an objective to achieve purpose Analyze audience Plan timing Consider delivery methods

8 Delivery Methods Memorized Manuscript/Reading Extemporaneous/Speaking from notes Impromptu Preparation: Planning

9 Preparation: Opening Must be creative/catch attention –Question (rhetorical or other) –Appropriate humor –Visual –Interesting story –Good/bad example –Quote –Hypothetical question –Startling fact

10 Preparation: Opening BLUF – bottom-line up-front Don’t apologize or make excuses Write it last Consider memorizing it

11 Preparation: Agenda Outline major content area Group major points into seven items Consider having visible throughout

12 Preparation: Body Develop each major area from agenda Provide support –Statistics, examples, testimonials, stories, analogies, explanations –Something that will be remembered Choose logical sequence Build-in internal summaries/transitions

13 Questioning Why Ask? Closed vs. Open-ended Overhead vs. Direct Relay vs. Reverse Preparation: Body

14 Questioning Getting Responses –Ice-breaker –Ten-Second Rule –Listening skills –Movement Preparation: Body

15 Preparation: Conclusion Strong and clear Ensure purpose/objective is achieved –Repeat major points/summarize –Give conclusions and recommendations –Give a challenge/action steps Conduct Q & A Plan a solid ending after Q & A

16 Oral Presentation Agenda Preparation Presentation –Voice –Non-verbal communication –Visual aids –Room layout –Time –Question & answer session

17 Presentation: Voice Pitch - high or low frequency Rate - speed at which you speak Volume - how loud you speak Tone - cumulative effect of voice Fillers Silence

18 Presentation: Non-verbal Two main sources: face and upper limbs Eye Contact/Facial Expression –Three-second conversations with audience members Upper limbs –Use to supplement your spoken message

19 Presentation: Non-verbal Appearance/Posture –Not noticed –Well groomed –Slightly more formal than audience Movement –Use floor space effectively –Move toward audience naturally –Don’t pace or wander –Place weight evenly on both feet

20 Presentation: Visual Aids Do NOT Use Visual Aids to: Do NOT Use Visual Aids to: –impress your audience with overly detailed tables –avoid interaction with your audience –make more than one main point –present simple ideas that are easily stated verbally –present irrelevant data Visuals that DISTRACT from the Presentation should not be used!

21 Presentation: Visual Aids Most common visual aids: –Computer projected images –Overhead projector –Posters and flip charts –Audiovisual –Handouts –Photographic slides –Artifacts

22 Proper Use of Visual Aids FLIP CHARTS AUDIO-VISUAL OVERHEAD/ SLIDES Presentation: Visual Aids

23 Improper Layout of Power point Slide  Sounds  Fly-ins  Distracting backgrounds  Loud Colors  Wild pictures  Strange fonts & letter junk  Small fonts  Too many bullets!  Sounds  Fly-ins  Distracting backgrounds  Loud Colors  Wild pictures  Strange fonts & letter junk  Small fonts  Too many bullets!

24 General Issues to Consider Visibility Professional image Availability Reliability Intrusiveness Portability Cost Ease of creation and updating Ease of use Presentation: Visual Aids

25 Presentation: Room Layout Eliminate distractions –Windows, wall hangings, colors Carpeted with sound-absorbing walls and ceiling to ensure quiet Lighting considerations Square shaped Temperature controls

26 Presentation: Room Layout Ensure there are enough seats for everyone. Make sure the area is clean. Set up your materials and visuals. Have extra supplies on hand. Set-up the room prior to training (if possible). Tables (moveable) and chairs (comfortable).

27 Semi-Circle/U Arrangement Presentation: Room Layout

28 Center Table Arrangement Presentation: Room Layout

29 Round-Table Arrangement Presentation: Room Layout

30 Classroom Arrangement Presentation: Room Layout

31 Chevron Arrangement Presentation: Room Layout

32 Half Round Arrangement Presentation: Room Layout

33 Without Tables Arrangement Presentation: Room Layout

34 Without Tables Arrangement Presentation: Room Layout

35 Presentation: Time Stay within allotted time Practice and time Time each section Build in cushion time for any audience involved activities –Discussion –Questions –Hands on activity

36 Presentation: Q & A When to take? –During –After Prepare –Planning anticipated questions –Practicing answers

37 Answering Questions Listen carefully Answer accurately, concisely, clearly and admit when you don’t know the answer Tough questions: –remain calm –take time to think –answer honestly –ask the audience for assistance –don’t ramble Presentation: Q & A

38 Oral Presentation Agenda Preparation Presentation Presentation tips –General –Group Post-evaluation

39 Presentation Tips Practice Techniques –Speak conversationally –Rehearse out loud on your feet –Memorize key parts –Practice with visuals –Critique practice session –Simulate actual situation –Time yourself

40 Six Misconceptions You have to have a God-given talent to be a good speaker. It was a lot easier for “them”. Good speakers don’t have to work at it. The experienced people don’t get nervous. I could never be a good speaker. I’ve tried all that and it didn’t work. Presentation Tips

41 Overcoming Apprehension Start small Add on progressively Start with a message of importance to you PREPARE Know your material and PREPARE well Speak often, as much as you can, in all forms Practice and test Presentation Tips

42 Overcoming Apprehension (cont’d) Know the territory Visualize and assume success Talk one-to-one with friendly faces Focus on the message, not what the audience might be thinking of you Perform activities that reduce inhibitions about speaking Give yourself many reasons to feel good about yourself Presentation Tips

43 Let the Presentation Begin Start with a bang Stand straight and tall but relaxed Move around the room Don’t speak until you have eye contact with the audience Show enthusiasm - Be conscious of your voice tone and rate of speech Presentation Tips

44 Let the Presentation Begin Think: What do you want your audience to see? –Confidence –Preparation –Flow  Make it look effortless Presentation Tips

45 Post-Evaluation Make mental notes throughout presentation of things to improve: –Questions you couldn’t answer –Hard selling points –Areas of difficulty for audience –Nervous behaviors At a break or at the conclusion, indicate changes needed on notes Ask audience (when appropriate) for feedback

46 Question and Answer Session

47 Conclusion You can be a good presenter; presentation skills can be learned. Careful preparation and practice cannot be faked. Know your purpose and plan to achieve it. Visual aids should enhance not distract from you.


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