1. Management Forum Jana L. Luker Executive Director, Services for Students 9 April 2008

2. Office of the Executive Director: Jana L. Luker, Executive Director -3825/ jana.luker@mcgill.cajana.luker@mcgill.ca Ms. Meghan McCulloch, Administrative Coordinator -3825/ meghan.mcculloch@mcgill.cameghan.mcculloch@mcgill.ca Ms. Irene Rapaport, Communications Administrator -2538/ irene.rapaport@mcgill.cairene.rapaport@mcgill.ca

3. Two Campuses one Mission….. To promote student success & support student learning by providing a variety of services to enhance academic & personal needs

4. Student Services….. Downtown Campus Brown Student Services Building 3600 McTavish Help Desk 514-398-8238 Macdonald Campus Centennial Centre Primary Contact 514-398-7992 All services can be reached directly, numbers available on our website: www.mcgill.ca/studentservices/ www.mcgill.ca/studentservices/

5. Student Services = Support Contact us if….. feeling ill or overwhelmed lonely or homesick worried about money help is needed with visas or international health insurance thinking about your career, wanting part-time work needing help editing an essay having personal problems special assistance is needed due to a disability

6. Directing Students to the proper Service….. Health Service & Dental Clinic Mental Health Scholarships & Student Aid Career & Placement Service Counselling & Tutorials International Student Services Chaplaincy Office for Students with Disabilities First Peoples’ House First Year Office (includes Assistant to Francophone Students ) International Student Services

7. Directing Students to the proper Service continued….. We also have: An Eating Disorder Unit An Alcohol Policy Workgroup Mature & Re-entry Student Workshops

8. Working Together, other student support systems….. Office of the Dean of Students Oversees student well-being policies, procedures and communications The Ombudsperson A faculty member who helps students resolve problems through informal means

9. Student Services Fees….. A mandatory fees is charged to all undergraduate & graduate students which provides them access to Student Services Postdoctoral and Continuing Education ( 9 credits or more per term) students can have the same privileges if they opt-in. For further details you can visit www.mcgill.ca/studentservices/fees/

10. Conclusion….. Student Services is an excellent source of information & assistance that will guide students from the beginning right through to the end of their academic careers. We as a team are always interested to know what issues are in the forefront for both students and support staff across the University. Communication at all levels is of the utmost importance and we look forward to working with you.