1. Student Enrollment Services Student Enrollment Services

2. Presenters Chris Cordella Bursar & Director, Operations Kathy McGuinness Director, Academic & General Services Melissa Metcalf Associate Director, Undergraduate Financial Aid Megan O’Neill/Michael Kann Associate Director, Dining Services

3. Student Services Provides a central point of contact for students and parents with financial and academic questions Provides a central point of contact for students and parents with financial and academic questions Experts respond to questions by phone, emails and walk in. Experts respond to questions by phone, emails and walk in. Offers the services of the Registrar, Financial Aid, Student Accounts, Campus Based Loans and auxiliary services in one Lyons Hall location. Offers the services of the Registrar, Financial Aid, Student Accounts, Campus Based Loans and auxiliary services in one Lyons Hall location.

4. Academic Services Course Registration Students register for fall at Orientation. Students register for fall at Orientation. Students register for spring in November. Students register for spring in November. Students register for following fall in April. Students register for following fall in April.

9. Degree Audit Computer generated tool that enables the student to assess his/her academic progress towards his/her degree. Computer generated tool that enables the student to assess his/her academic progress towards his/her degree. Matches courses to specific degree requirements: Matches courses to specific degree requirements: Core Core Major(s) Major(s) Minor(s) Minor(s) Language Language Electives Electives Students request degree audits and simulated degree audits online. They review their degree audits with their academic advisors each semester prior to registration. Students request degree audits and simulated degree audits online. They review their degree audits with their academic advisors each semester prior to registration.

10. Academic Recorders Academic Records Specialists monitor the academic records of students in their respective schools. Academic Records Specialists monitor the academic records of students in their respective schools. The academic team answers questions regarding courses, grades, registration, degree audits, transcripts, degree progress and graduation. The academic team answers questions regarding courses, grades, registration, degree audits, transcripts, degree progress and graduation.

11. Grades and Transcripts Faculty post grades online each semester. Students may view grades once they are posted. Faculty post grades online each semester. Students may view grades once they are posted. Grade reports are mailed home only if requested by the student. Students request this option through the Agora Portal. Grade reports are mailed home only if requested by the student. Students request this option through the Agora Portal. Transcripts are official documents that display a student’s courses and grades. Students request online and there is no charge. Transcripts are official documents that display a student’s courses and grades. Students request online and there is no charge.

12. Financial Aid Electronic Award Notification Students access their awards through Agora using their usernames and passwords. Students access their awards through Agora using their usernames and passwords. No paper awards. No paper awards. Students should have received their financial aid awards. Students should have received their financial aid awards. Students who have not yet received their awards should contact the Office of Student Services. Students who have not yet received their awards should contact the Office of Student Services.

13. We are required to count outside aid as a resource in the award. We are required to count outside aid as a resource in the award. This may result in adjustments. This may result in adjustments. Notify us as soon as possible. Notify us as soon as possible. Outside Aid

14. Student Employment Jobs will be posted Wednesday, August 27 at www.bc.edu/studentemployment Jobs will be posted Wednesday, August 27 at www.bc.edu/studentemployment www.bc.edu/studentemployment Positions are filled on a first come, first serve basis. Positions are filled on a first come, first serve basis. Students are paid weekly through direct deposit into checking/savings account. Students are paid weekly through direct deposit into checking/savings account. Students must have original birth certificate or passport for I-9 & W-4/M-4. Students must have original birth certificate or passport for I-9 & W-4/M-4. Off-campus jobs can be found at www.collegehelpers.com. Off-campus jobs can be found at www.collegehelpers.com.

15. Appeal Process You have the right to appeal your financial aid award and it may be reconsidered if: You have the right to appeal your financial aid award and it may be reconsidered if: Errors are made Errors are made in the annual financial aid application, in the annual financial aid application, in the calculation of the financial aid award, in the calculation of the financial aid award, or if the family’s circumstances change. or if the family’s circumstances change. However, adjustments cannot be made which require exceptions to the standard principles and practices used for all families. However, adjustments cannot be made which require exceptions to the standard principles and practices used for all families.

16. Alternative Financing Total aid including alternative loan cannot exceed the cost of attendance. Total aid including alternative loan cannot exceed the cost of attendance. Other financing options are available at the Student Services website. Other financing options are available at the Student Services website. www.bc.edu/altloans www.bc.edu/altloans

17. $uccessful $tart is a program created to educate students about their finances while at Boston College and to prepare them for financial management for life. The goal of $uccessful $tart is to provide Boston College students with a series of presentations related to all aspects of personal financial management. $uccessful $tart is a program created to educate students about their finances while at Boston College and to prepare them for financial management for life. The goal of $uccessful $tart is to provide Boston College students with a series of presentations related to all aspects of personal financial management. www.bc.edu/successfulstart www.bc.edu/successfulstart www.bc.edu/successfulstart successfulstart@bc.edu successfulstart@bc.edu successfulstart@bc.edu

18. SALT CREATED BY AMERICAN STUDENT ASSISTANCE 18 SALT from the Start Benefits to You SALT provides simple, smart, personalized ways to take control of your student debt and manage your finances, and offers: Student loan advice from expert counselors. Scholarship, internship, and job searches. Tools to take control of your finances. Tips on building smart financial habits. The helpful, neutral guidance of a nonprofit. Sign up now! Text ORIENTATION to 51303 or visit saltmoney.org/Orientation SALT is a simple way to take control of your finances, helping you live well today while planning for tomorrow—and we offer it to all our students for FREE.

19. Student Account Billings Fall Semester bills include ½ of tuition, room and board and all mandatory fees and are due on August 8. Fall Semester bills include ½ of tuition, room and board and all mandatory fees and are due on August 8. Spring Semester bills include the other ½ of tuition, room and board and are due on December 10. Spring Semester bills include the other ½ of tuition, room and board and are due on December 10. All billing is electronic. No paper bills sent home. All billing is electronic. No paper bills sent home. Students must “authorize” their parents to receive the billing statement. Students must “authorize” their parents to receive the billing statement. Visit www.bc.edu/mybill for more information. Visit www.bc.edu/mybill for more information.www.bc.edu/mybill

20. Miscellaneous Fees Campus Health Fee* $450 Campus Health Fee* $450 Identification Card Fee $ 30 Identification Card Fee $ 30 Student Activities $316 Student Activities $316 Freshman Orientation Fee $444 Freshman Orientation Fee $444 Total $1,240 Total $1,240 Note: Lab fees range from $70–$335 *Fee may be waived only for off-campus students

21. Medical Insurance Massachusetts law requires that all undergraduate students are enrolled in a Health Insurance Plan. Massachusetts law requires that all undergraduate students are enrolled in a Health Insurance Plan. FallCost: $1,1438/7/14–1/11/15 SpringCost: $1,4981/12/15–8/6/15 Students covered by a comparable may waive charge: Students covered by a comparable may waive charge: go to Portal and click on My Services & Medical Insurance. Fall deadline to waive fee is Sept 12, 2014. go to Portal and click on My Services & Medical Insurance. Fall deadline to waive fee is Sept 12, 2014. Students must complete the waiver process each year. Students must complete the waiver process each year. Students under 18 must submit a completed paper waiver signed by their parents. Students under 18 must submit a completed paper waiver signed by their parents.

22. Sample e-Bill

23. Payment Options www.bc.edu/paymentoptions www.bc.edu/paymentoptions www.bc.edu/paymentoptions Alternative Financing Alternative Financing QuikPAY Payment Plan (QPPP) QuikPAY Payment Plan (QPPP) ACH/eCheck Payments ACH/eCheck Payments Checks Checks

25. QuikPAY Payment Plan (QPPP) Interest-free monthly installment payment plan. Interest-free monthly installment payment plan. Payments processed June 5, 2014 to March 5, 2015. Payments processed June 5, 2014 to March 5, 2015. $45 enrollment fee for annual plans, $25 for single semester plans. $45 enrollment fee for annual plans, $25 for single semester plans. Enrollment deadline for annual and fall semester plans is August 8. Enrollment deadline for annual and fall semester plans is August 8. For more information, visit www.bc.edu/ paymentoptions For more information, visit www.bc.edu/ paymentoptionswww.bc.edu/ paymentoptionswww.bc.edu/ paymentoptions

26. ACH/eCheck Payments To make a payment to your student’s account go to http://portal.bc.edu/webpayment To make a payment to your student’s account go to http://portal.bc.edu/webpayment http://portal.bc.edu/webpayment You will be asked if you want to pay tuition or add money to Dining or Eagle Bucks. You will be asked if you want to pay tuition or add money to Dining or Eagle Bucks. Click on the one you want—you will need to know the student’s eagle number and month and day of birth. Click on the one you want—you will need to know the student’s eagle number and month and day of birth. Follow directions from there. Follow directions from there. You may also make a tuition payment as an authorized payer on MyBill. You may also make a tuition payment as an authorized payer on MyBill.

27. Serves as the official identification card for students, faculty & staff. Serves as the official identification card for students, faculty & staff. Serves as a debit card for dining halls, vending machines, laundry machines, bookstores, and off- campus merchants. Serves as a debit card for dining halls, vending machines, laundry machines, bookstores, and off- campus merchants. Eagle-One Card

28. Dining Services Megan O’Neill/Michael Kann Associate Director, Dining Services

29. Parent Information Go to www.bc.edu/studentservices Go to www.bc.edu/studentserviceswww.bc.edu/studentservices Click on Information for Parents. Click on Information for Parents. Consider becoming a fan of Student Services on Facebook and don’t forget to follow us on Twitter! Consider becoming a fan of Student Services on Facebook and don’t forget to follow us on Twitter!

30. Contact Us Phone: 800-294-0294 or 617-552-3300 Phone: 800-294-0294 or 617-552-3300 Fax: 617-552-4889 Fax: 617-552-4889 Email: studentservices@bc.edu Email: studentservices@bc.edustudentservices@bc.edu Mail: Mail: Boston College Office of Student Services Lyons Hall 103 140 Commonwealth Ave. Chestnut Hill, MA 02467