1. Successful Beginnings: Plastipak Academy © 2008 Plastipak Packaging, Inc. All rights reserved.

2. Successful Beginnings 2 Successful Beginnings: Plastipak Academy Diane Hinton Mary Singos Jeanette Brooks

3. Successful Beginnings 3 About Plastipak Packaging Privately held Headquartered in Plymouth, Michigan Established in 1967 Global leader in the plastic packaging industry Over 4,000 associates State-of-the-art facilities in North America, South America, and Europe

4. Successful Beginnings 4 About Plastipak Packaging

5. Successful Beginnings 5 Third largest blow molder in North America Five-year CAGR of 11.6% Relentless pursuit of innovation and technology TECHNOLOGY About Plastipak Packaging

6. Successful Beginnings 6 About Our Learning Unit 1993 199419951996199719981999200020012002200320042005 200620072008 15-year history Report to VP of Operations & Mfg. Primary Focus: Technical Training Initiator of Many Other Sustainable Learning Initiatives Targeted Selection E-learning Programs Frontline Leader Training …and several more A department known for first-evers (not one-hit wonders!)

7. Successful Beginnings 7 The CEO’s Vision Why our learning unit? A proven learning group with a solid reputation in: — Process-focus and discipline — Handling sensitive, proprietary information — Building sustainable, centralized training systems company-wide A corporate university for the following priorities: (1)Certify Plastipak technicians in the company’s proprietary blow-molding equipment. (2)Develop leaders company-wide. William C. Young

8. Successful Beginnings 8 Plastipak Academy: A CU for Leaders Academy Scope Content model: Manufacturing Technology, Enterprise Leadership, Business Process Initiatives Learning market: All current and emerging leaders of people and processes company-wide Learning programs: Tied to current, high-priority business needs Our Content Model

9. Successful Beginnings 9 Just a name and an idea Two weeks Present to executive steering team 2005 CEO’s call to action Launch Timeline Sept. CEO’s call to action Mission statement Content model Operating principles

10. Successful Beginnings 10 Unveil to management Annual management meeting Approval of proposal Governing Board Design Team CU week Big decisions 2005 CEO’s call to action Unveil initiative to management Dec. Sept. Launch Timeline Fast pace DesignInfrastructure March 2006 launch date Program criteria Learning market criteria

11. Successful Beginnings 11 Respected consultant Low-cost database Academy systems Staffing model Learning needs assessment model Logo and tagline First program offerings and participants Letterhead Participant packets Website Hone the framework 2006 Launch Timeline 2005 CEO’s call to action Unveil initiative to management Launch first programs Dec.Mar. Sept. Build while flying Sept. Dec.Mar. Sept. Publish blueprint

12. Successful Beginnings 12 Lots of learnings In nine months 20062007 Begin one-on-one interviews Identify business needs Publish blueprint RegroupPublish launch- year report Begin formal assessment 2005 CEO’s call to action Unveil initiative to management Ready to grow Launch first programs Dec.Mar. Sept. Dec.Feb.Mar. Sept. Regrouped Sept. Dec.Mar. Sept. 12 programs Dec.Feb.Mar. Launch Timeline 200 participants15 locations Detailed program reports Executive overview

13. Successful Beginnings 13 Priorities for Impact and Sustainability Alignment Learning transfer Identity & presence Personal interaction Fundamental Priorities Service

14. Successful Beginnings 14 Launch Periods 2007 Publish blueprint RegroupPublish launch- year report Begin formal assessment 20052006 Sept. CEO’s call to action Unveil initiative to management Launch first programs Dec.Mar. Sept. Dec.Feb.Mar. Lay the Foundation Reflect and Refine Build While Flying

15. Successful Beginnings 15 Established our governing board Cross-functional team of six Each region and corporate office represented Governing Board Leader (Diane) appointed by our owner Board members appointed by VP of Operations and Manufacturing We bring the disciplines of Learning & Development, Engineering, Business, Operations, & Talent Management Lay the Foundation

16. Successful Beginnings 16 Learning Market Participants in the company’s leadership development system Leaders of people or processes Hand-selected by executives, regional managers, or site managers Honed the Academy Scope Lay the Foundation

17. Successful Beginnings 17 Clear business need, clear skill/knowledge outcomes Learner Selection Program Selection Drew from existing needs analysis data Honed the Academy Scope UrgencyImpactResource availability Collaborated with executive steering team to select top three learning needs: Lay the Foundation Technical Learning Study Leadership Competency Assessment Documented development goals Existing skill or knowledge gaps Anticipated performance expectations

18. Successful Beginnings 18 Committed to the Complete Learning Process Independent pre- work ensures learner readiness Learners own their learning experience and outcomes Structured follow-up work to demonstrate transfer Learners earn certificate after fulfilling process Lay the Foundation

19. Successful Beginnings 19 Established a Strong Identity Logo and tagline Lay the Foundation

20. Successful Beginnings 20 Established a Strong Identity Publicity materials Lay the Foundation

21. Successful Beginnings 21 Established a Strong Identity Website & targeted email Lay the Foundation

22. Successful Beginnings 22 Established a Strong Identity Outreach to stakeholders Lay the Foundation

23. Successful Beginnings 23 Received executive approval Met our launch deadline Key Wins How We Felt Initiated a company-wide presence Honeymoon Stage WorriedExcited Lay the Foundation

24. Successful Beginnings 24 2007 Publish blueprint RegroupPublish launch- year report Begin formal assessment 20052006 Sept. CEO’s call to action Unveil initiative to management Launch first programs Dec.Mar. Sept. Dec.Feb.Mar. Lay the Foundation Reflect and Refine Build While Flying Lay the Foundation  Main work: —Governing Board —Program selection —Learner selection —Learning process —Establish identity  Key wins: —Executive approval —Met launch deadline —Company-wide presence  How we felt: —Honeymoon stage —Worried, excited

25. Successful Beginnings 25 Build While Flying Maintaining Identity and Presence Learner Selection Systems Implementation Systems Evaluation Systems Data Management Systems

26. Successful Beginnings 26 Build While Flying: The Blueprint Why a Blueprint Get all stakeholders on the same page Process-dependent; not people-dependent Impetus for decision-making Publish blueprint 2006 Launch first programs Mar. Sept.

27. Successful Beginnings 27 Publish blueprint 2006 Launch first programs Mar. Sept. Where we began Build While Flying: The Blueprint Launch learnings Benchmarking Balance doing and documenting

28. Successful Beginnings 28 What we included Publish blueprint 2006 Launch first programs Mar. Sept. Build While Flying: The Blueprint Identity specifics Infrastructure requirements Core work processes

29. Successful Beginnings 29 Learning process integration Positive evaluations Key Wins Build While Flying How We Felt 200 participants, 12 offerings, 15 sites Tactical Overwhelmed

30. Successful Beginnings 30 2007 Publish blueprint RegroupPublish launch- year report Begin formal assessment 20052006 Sept. CEO’s call to action Unveil initiative to management Launch first programs Dec.Mar. Sept. Dec.Feb.Mar. Lay the Foundation Reflect and Refine Build While Flying  Main work: —Academy systems —Blueprint —Learning, benchmarking  Key wins: —Learning process integration —Positive evaluations —Over 200 participants, 12 offerings, 15 sites  How we felt: —Overwhelmed, tactical Build While Flying  Main work: —Governing Board —Program selection —Learner selection —Learning process —Establish identity  Key wins: —Executive approval —Met launch deadline —Company-wide presence  How we felt: —Honeymoon stage —Worried, excited

31. Successful Beginnings 31 Reflect and Refine: Mission Statement Take 1 9/05 2007 Publish blueprint RegroupPublish launch- year report Begin formal assessment 20052006 Sept. CEO’s call to action Unveil initiative to management Launch first programs Dec.Mar. Sept. Dec.Feb. Mar. Take 2 9/06 Take 3 11/06 To provide programs that support developing leaders capable of adapting to rapid changes and delivering business results. Plastipak Academy will be recognized as a key resource for targeted training of current and future leaders throughout the organization. As a hub for exchanging ideas, it will help develop, optimize, and leverage expertise in key processes. To be a vital partner in the development of Plastipak leaders able to deliver superior business results. The Academy will offer a dynamic and agile portfolio of targeted learning initiatives and serve as a hub for exchanging best practices and expertise. Deliver targeted learning solutions aligned with current business needs, equipping leaders enterprise-wide to grow the business. Take 4 ?? ????????????????????????????????? 

32. Successful Beginnings 32 We exist to help the business. We’re collaborative business partners who deliver on our commitments. We make data-driven decisions tied to current business needs. We manage learning investments wisely. We deliver robust programs viewed by all stakeholders as valuable. We hold learners accountable for applying what they learn. We measure program effectiveness to ensure alignment with business needs and to continuously improve. We enable interaction of leaders from multiple locations whenever possible. We communicate professionally, positively, openly, and frequently. Guiding Principles

33. Successful Beginnings 33 Reflect and Refine: Launch-Year Report Follow-up evaluations and feedback Program data analysis Executive summaries Executive overview of Academy status Launch-Year Report Sample Pages

34. Successful Beginnings 34 Reflect and Refine: Map Needs Assessment Strategic learning priorities are derived from organizational objectives and gaps in Plastipak’s current capabilities. Priorities are gathered by interviewing executive leaders and top-level managers every 12 to 18 months. The Academy Governing Board analyzes all inputs and develops the Academy’s program plan. The program plan charts the course for the development and implementation of Academy programs. Reflect and Refine: Map Needs Assessment

35. Successful Beginnings 35 Gut level dialogue Reflect and Refine: Map Needs Assessment 26 interviews Executive and top leaders Analyze aggregate data to identify themes Present results succinctly and effectively Face-to-face with executives Gain support for next steps i a l g m n e n t t o t h e b u s i n e s s

36. Successful Beginnings 36 Anxious Feedback endorses value Total executive interest Key Wins Reflect and Refine How We Felt 100% participant qualification Supercharged

37. Successful Beginnings 37 Reflect and Refine Launch Timeline 2007 Publish blueprint RegroupPublish launch- year report Begin formal assessment 20052006 Sept. CEO’s call to action Unveil initiative to management Launch first programs Dec.Mar. Sept. Dec.Feb.Mar. Lay the Foundation Reflect and Refine  Main work: —Refine mission —Launch-year report —Continuous improvement —Map needs assessment  Key wins: —Grassroots feedback endorses value —Total executive interest —100% qualification  How we felt: —Anxious, supercharged Build While Flying  Main work: —Governing Board —Program selection —Learner selection —Learning process —Establish identity  Key wins: —Executive approval —Met launch deadline —Company-wide presence  How we felt: —Honeymoon stage —Worried, excited  Main work: —Academy systems —Blueprint —Learning, benchmarking  Key wins: —Learning process integration —Positive evaluations —Over 200 participants, 12 offerings, 15 sites  How we felt: —Overwhelmed, tactical

38. Successful Beginnings 38 Points of Pride Since March 2007 Tracking database went live Identified strategic learning priorities Learning solutions with top-level sponsorship Over 600 certificates of recognition 100% qualification Web-based procedure manual Continuously improving current portfolio CEO shares positive feedback 100% Points of Pride Since March 2007 “…you have made me so proud of the great work by your group…” William C. Young

39. Thank You! PlastipakAcademy@plastipak.com