1. Mobile Evaluation and Deployment Strategy East Carolina University Lehigh University Copyright Gale Fritsche, Sharon Collins 2001. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

2. Steps for Successful Implementation  PDA Evaluation  Mobile Deployment Strategy  Vision

3. Why PDAs and Wireless?  Immediate need for Administration to retrieve E-mail remotely  Students showing up with PDAs and wireless ethernet cards and requesting support  Growing interest among faculty and researchers for the possible uses of PDAs for data gathering  Faculty interest in evaluating how the PDA may be used in the classroom

4. PDA Evaluation Process  Identified and Acquired PDAs, ISPs and Wireless Cards/Devices  Developed Evaluation Criteria  Identified Potential Uses  Identified Next Steps

5. PDAs/Devices Evaluated  Compaq iPAQ Compaq iPAQ  Casio E-125 Casio E-125  Palm V Palm V  HP Jornada HP Jornada  Palm IIIxe Palm IIIxe  RIM 950 RIM 950

6. PDA Summary DeviceOSRAM (MB) ROM (MB) Speed (MHz) Weight (Grams) DisplayCost (list) Compaq IPAQ 3650 Windows CE 3216206170240x320 4K color $495 Casio E-125 Windows Pocket PC 3216150250240x320 65K color $330 Palm VxPalm OS 8216113160x160 grayscale $399 HP Jornada 540 Windows Pocket PC 16 133255240x320 65k color $499 Palm IIIxePalm OS8216170160x160 grayscale $189 RIM 950RIM Wireless 4512k16140 6 or 8 line mono $399

7. Wireless Cards/Modems  Sierra Wireless Aircard 300 (CDPD) PCMCIA  Sierra Wireless Aircard 400 (Ricochet) PCMCIA  Cisco Aironet Wireless Ethernet card (PCMCIA)  Palm V Modem (Minstrel V)  Blackberry (Cingular Wireless) Discontinued

8. Wireless Card Summary Card/DeviceOSTypeSpeed Battery LifeCost (list) Sierra Wireless 300 Windows CE 2.1-3, 98, ME, 2000 Type II CDPD 19.2k15% of PDA battery life $399 Sierra Wireless 400 Windows CE 2.1-3, 98, ME, 2000 Type II Ricochet 128k25% of PDA battery life $449 Cisco Aironet 340 Series Wireless Windows CE 2.1-3, 98, ME, 2000 Type II IEEE 802.11b 11 Mbps10% laptop battery life $149 RIM 950 Embedded Modem Rim wirelessGPRS 56k2 – AA (1-2 months) $399 Palm V Minstrel V Modem Windows Pocket PC Palm Attach CDPD 19.2kLithium ~8 hours battery life $269 ($200 Mail in Rebate) Out of Business

9. Internet Service Providers  Omnisky (omnisky.net)  GoAmerica (goamerica.com)  Cingular Wireless (cingular.com)

10. ISP Summary ISPSupported Devices Supported NetworksCost (Month) Omnisky www.omnisky.net www.omnisky.net Palm V, Vx, Visor, Laptops Compaq iPAQ Casio E series HP Jornada GSM, CDPD, GPRS, CDMA $59.99 $54 Prepaid GoAmerica www.goAmerica.com www.goAmerica.com Palm V, Vx, M500, Casio E series, Laptops HP Jornada, Compaq iPAQ, RIM 950 GSM, CDPD, GPRS, CDMA $59.99 Cingular Wireless www.cingular.com www.cingular.com RIM, Palm VII GPRS$59.99

11. Evaluation Criteria (PDAs)  Cost/Features  Integration/Compatibility with Current Systems  Security  Application Availability  Ease of Use/Physical Characteristics  Speed

12. Evaluation Scores (based on IT staff usage) CostSecurityIntegrationApplication Availability Ease of Use SpeedTotal Compaq32255522 Casio42254421 HP32255421 Palm V24432520 Palm IIIxe54432321 RIM 95042225420 1-5 scale (1 – poor, 5 – excellent)

13. Problems/Solutions  Windows Devices (Outlook CE does not support SSL Mail)  No CE Client that works well with CorporateTime Calendar  Sierra Wireless Aircard is slow (19.2 K)  Browsing Web was painfully slow (even with Cisco Ethernet card) Some websites were designed for CE  Cannot Hotsync using IMAP Eudora Mail Client – only POP  ActiveSync connection via USB does not immediately disconnect after selecting `Disconnect` on the iPAQ  Need to forward mail from Lehigh account to RIM 950 Cingular account (need to maintain 2 accounts).

14. Positives  Microsoft ActiveSync worked very well (upgraded to Windows XP with no problem)  Sierra Wireless 300 card could be used for laptops as well as iPAQ. (laptop drivers are downloadable)  Cisco card installed seamlessly in iPAQ as well as laptop. (CE drivers are downloadable)  Sierra Wireless card software installed on Windows ME/2000/XP laptop transparently.  Eudora has E-mail Client for Palm devices that supports SSL (setup ISP mail server as outgoing)

15. Stuck in the Stone Age?  Difficulties and Adversities overcome  Wireless arrives at ECU

16. Wireless Connectivity  Original discussions/conclusions  Purchase of Hardware  Map of Corridor Map of Corridor  CISCO and Compaq cards CISCO and Compaq cards  Access by phone service  Access by PDA

17. Hardware/Software Platforms  Custom application built Service IT Uses

18. Uses in Course Design  School of Education General Requirements  School of Industry and Technology Avantgo Server-based instruction

19. Uses in Course Design (cont.)  School of Medicine Transfer of Patient Data Transfer of Billing Information  School of Nursing Photos Transfer of documents Assignments

20. The Chase is On  PDA and Wireless Justified Use? Resistance to change? Success

21. Technical Support  Groups Involved What support is offered  Problem solving on campus/off campus

22. Hardware Deployment  Wireless Uses (laptops and PDAs)  Cradles in Labs for Hot Syncing How does it work

23. Program Assessment  Does it Work? MDEverywhere at SOM Main Campus of ECU

24. Potential Uses  Library information access (in the stacks)  Data gathering and downloading from the field (EES and College of Education)  Classroom communication (beaming homework assignments, E-mail, accessing Blackboard)  Taking classroom notes and sharing information  Downloading electronic Journal, E-books  Behavior monitoring (current CS project)

25. Leaps and Bounds  Technology is always in motion  Success measured  Future endeavors

26. Coming Soon/News  iPAQ 3835 – 10 hour battery life, 64 MB RAM (coming soon)  Sierra Wireless 710 wireless card for GSM/GPRS wireless networks (up to 170k) (coming soon)  Sierra Wireless and Casio team up to deliver wireless solutions for the Casio PDA (coming soon)  Empower Technologies’ Linux DA – Linux based PDA (released September 2001) http://www.linuxda.com/http://www.linuxda.com/  Sharp - Zaurus SL-5000D Linux/java based handheld (released November 2001) Is this the future? http://www.linuxdevices.com/articles/AT2134869242.html http://www.linuxdevices.com/articles/AT2134869242.html

27. Helpful websites  www.sierrawireless.com www.sierrawireless.com  www.casio.com www.casio.com  www.compaq.com www.compaq.com  www.palm.com www.palm.com  www.geek.com www.geek.com  www.pdanews.com.au www.pdanews.com.au  www.pdabuzz.com www.pdabuzz.com  www.pdasearch.com/ www.pdasearch.com/  www.omnisky.net www.omnisky.net  www.GoAmerica.com www.GoAmerica.com  www.cingular.com www.cingular.com  www.uiowa.edu/~itscssp/pda/ExecutiveSummaryRe portFall2001.html www.uiowa.edu/~itscssp/pda/ExecutiveSummaryRe portFall2001.html

28. Questions? Thank You for Coming!

30. CISCO/Compaq Wireless LAN Card Cisco Wireless Card Compaq Wireless Card Return

31. CPU: VR4122 (150MHz) OS: Microsoft® Windows® for Pocket PC Memory: ROM-16MB, RAM-32MB Display: LCD 240x320 dots, Hyper Amorphous Silicon TFT color liquid crystal, 65,536-color, touch-panel display Interfaces: Serial port -RS-232C, USB (Client), Card slot - CF Card Type II x 1, Infrared - IrDA 1.2; communications speed: 115.2 Kbps maximum Sound: Input - Internal microphone (mono), Output - Internal speaker (mono), headphone jack (stereo) Power source: Main battery - approx. 8 hours (when repeatedly operated 1 min. and displayed 10 min.) Battery backup - approx. 5 years (when main battery is recharged soon after charge warning message) Operating Temperature: 0-40°C Size and Weight: 83.6 (W) x 131.2 (L) x 20.0 (H) mm/approx. 250g (including battery). Click image to return

32. Processor: 206 MHz Intel® Strong ARM 32-bit Processor Memory: 32 MB RAM 16 MB ROM Display: Color reflective TFT liquid crystal display for indoor and outdoor viewing (4,086 colors) Touch Screen: Yes Resolution: 240 x 320 Pixel Pitch: 0.24 mm Viewable Image: 2.26"wide x 3.02" tall Light: 5 settings include automatic, low, medium, high and super brightness Preinstalled Software: Asset Viewer Microsoft ActiveSync 3.1 Microsoft® Windows® CE Calendar, Contacts, Tasks, Voice Recorder, Notes, Pocket Word, Pocket Excel, Pocket Internet Explorer, Windows Media Player (MP3s), Calculator, Solitaire, Inbox (for email), Microsoft Reader (ebooks and audible.com content), File Explorer Picture Viewer Click image to return

33. Size/Weight 4.5" x 3.1" x 0.4" / 4.0 oz. HotSync® Cradle Serial Cradle Display Enhanced screen technology 160 x 160 Expandability Serial connector Software Applications Date Book, Address Book, Mail*, To Do List, Memo Pad, Expense, Calculator, Security, Games, HotSync® technology for local and remote synchronization with your PC. Desktop Import/Export Import CSV, Tab delimited, TXT, vCard and vCal. Drag and drop links to Microsoft Excel and Word. Infrared Port For data/software sharing. Click image to return

34. Processor: 133MHz 32-bit Hitachi processor Memory: 16MB RAM (HP Jornada 540/545) Display:240 x 320 pixels LCD rich color display. Input: Pen-and-touch interface (stylus included) Battery: Built-in Lithium-Ion rechargeable battery8 hours of battery life Input/Output: IrDA infrared port, RS232 serial port, USB cradle CompactFlash™ Type I card slot, AC input jack, Stereo earphone jack Sound: Audio speaker and microphone, Built-in voice recorder Digital audio player compatible Size and Weight: 5.2 x 3.1 x 0.6 in (13 x 7.8 x 1.6 cm) 9.1 oz (260 g) with battery Operating Requirements: Operating temperature: 32–104° F (0-40° C) Click image to return

35. Size/Weight 4.7" x 3.2" x 0.7" / 6.0 oz. HotSync® Cradle Serial Cradle Display Enhanced screen technology 160 x 160 Expandability Serial connector Software Applications Date Book, Address Book, Mail*, To Do List, Memo Pad, Expense, Calculator, Security, Games, HotSync® technology for local and remote synchronization with your PC. Desktop Import/Export Import CSV, Tab delimited, TXT, vCard and vCal. Drag and drop links to Microsoft Excel and Word. Infrared Port No Infrared Port Click image to return

36. Memory4 MB flash memory plus 512 Kbytes SRAM Microprocessor32-bit Intel386™ processor ModemEmbedded RIM wireless modem KeyboardOptimized keyboard Track wheelThumb-operated track wheel DisplayUser-selectable 6 or 8 line display Size2.5 x 3.5 x 0.93 inches (LxWxD) WeightLess than 5 ounces (including battery) NotificationTone, vibrate or on-screen SoftwareIntegrated email/organizer software User InterfaceIntuitive icons and menus SecurityPassword protection BatteryOne AA alkaline or rechargeable AA (RIM 850) One AA alkaline (RIM 950) Click image to return