1. Compass Priorities October 29 th, 2013 Presenter Names: Mike Learned, Mark Courtepatte ENGAGE | ANTICIPATE | ACCELERATE

2. Discussion Topics  Market Drivers  iWorks Enterprise Strategy  iWorks Enterprise Initiatives  Core Admin Initiatives

3. Market Drivers

4. Stress Points Inefficient eco-systems and processes Market and shareholder pressures to lower their costs and improve their bottom line Best practice approach to manage continued certain change in regulatory and statutory requirements Model, Monitor and Manage Risk – Maximizing Access to Working Capital. Need to improve overall customer service to retain customers Differentiate themselves from the competition. Multiple legacy platforms and IT dependencies Long slow process to bring products to market Speed to Market Regulatory and Risk Total Cost of Ownership Customer Service

5. Focus on Growth - iWorks Enterprise Strategy

6. 6 SunGard Insurance Growth targets Risk Management Expansion Product Modernization International Development Managed Services

7. Product Modernization

8. Insurance Portal (Insurers, Producer, Policyholders, Sponsors) Business Intelligence & Reporting Workflow Orchestration Document Creation & Management Enterprise Service Bus (Integration Layer) Security & AuditingETL iWorks Insurance Platform Enterprise Risk Management Governance, Risk & Compliance Product Dev. & Config Claims Health Producer & Channel Mgmt. Core Policy Admin  Life  Annuity  Group Under -writing Claims L/A/G Cash Mgmt. General Ledger (A/R, A/P) Sales & Marketing Actuarial & Risk Modeling Investment s Core Policy Admin  Health Billing Reinsurance Rating Onboarding Cust & Prod Provider Mgmt. Enrollment Auto Adjudicatio n Payments Customer Service Producer Incentive Capability Modern / Componentized Common User Experience UX Rules and Common Calc Engine Insurance Analytics Workflow and Orchestration Technology Agnostic Target Market New Logo & Existing Global Markets Life, Annuity, Health, Pensions Retail and Corporate Tiers 1 - 4 New Product Development create new targeted solutions that are valuable, timely and innovative Modernization transitioning legacy technology with standardized modern componentized technology Integration & Interoperability connecting SunGard IP as well as customer upstream and downstream systems Standardization engagement approach, development methodologies, best practices, tools Insurance PaaS

9. Model Office Initiative

10. iWorks Enterprise Insurance Model Office iWorks Enterprise Showroom o driving the discussion o consistent user experience o integration / analysis o modular o extensible 10 Insurance Business Intelligence o critical business perspectives o integrated analysis & detail filtering o advanced trending / forecasting Describing iWorks Enterprise o visual UX and UI o user persona focus o solution specific o localized / regionalized

11. iWorks Enterprise Initiatives

12. Product Investments - underway Financials iWE Financials Compliance iWE Financials Accounting budget & forecasting Sales Navigator Illustrations platform updates prototype Prophet as POS engine (international) Core Accelerators worksite iCCPI hosting Risk iDR data management nested stochastic GI librariesGlobal ALS 64-bit Glean Healthcare Healthcare Accelerators Formworks hosting / BPO 12

13. Core Administration – Accelerators  pre-config – implementation ready  managed services  hosting, testing, training,  migration, integration  low barriers and cost to entry  update UX/UI through model office  target markets under consideration  worksite  individual  annuities  closed book  EMEA, APAC and LATAM targets iWE PaaS Framework UI/UXworkflow / servicesapplication integrationBI/analytics/dataglobalizationhostingplatform refresh Core hosting

14. Core Administration – Projects Underway 14  very active worksite market opportunities  focus on helping insurers enter worksite market quickly  pre-configured products and processes (best practice) – quick start  hosted  simplified UX/UI  managed services  lease pricing model  reduce barriers to entry conceptual design / business case COMPLETED Staff COMPLETED GTM plan Underway Build Underway Deliver Q1 2014 iWE PaaS Framework UI/UXworkflow /servicesapplication integrationBI/analytics/dataglobalizationhostingplatform refresh Core hosting

15. Core Administration – Projects Underway 15  iCPPI provides steady income stream and planning for retirement  increased focus of market on annuities and guaranteed income  new market opportunity  hosting opportunity for Compass  coordinating with other SunGard verticals  new pricing and engagement with customers – large upside potential  international in scope conceptual design / business case COMPLETED Staff COMPLETED GTM plan Underway Build Underway Deliver Q1 2014 iWE PaaS Framework UI/UXworkflowapplication integrationBI/analytics/dataglobalizationhostingplatform refresh Core hosting

16. Core Administration – Projects Underway 16  alternative deployment option  hosting in Voorhees – current configuration in Hopkins – ability to roll out hosting blueprint to TC3, Harbour, etc.  combined with accelerators and pre configured environments to  lower barriers to entry  reduce up front costs and TCO  minimize delivery risks  build AMS around platform conceptual design / business case COMPLETED Staff COMPLETE GTM plan Underway Build Underway Deliver Q4 2013 iWE PaaS Framework UI/UXworkflow / servicesapplication integrationBI/analytics/dataglobalizationhostingplatform refresh Core Accelerators worksite iCCPI

17. Product Investments – In Planning / Vetting Financials iWE Financials Performance iWE Financials Risk investment daily recon Distribution Prophet Illustrations POC (international) Navigator Illustrations roadmap Core Accelerators Compass ASIA Risk cloud deployment and elasticity Healthcare process integration roadmap Formworks roadmap 17

18. Product Investments – Under Consideration Financials financial bundle integration of risk (ALM) Distribution group & worksite mobile multi browser eApplicationeSignatureSTP to core common calc engine Core Accelerators Poland group closed book individual annuities moderniza- tion roadmap Risk IFRS/SII assumptions manager collaboration manager aggregation library (multi line) cluster library Healthcare process integration workflow and process analytics simulations integration with Sharepoint central search 18

19. Core Administration – 2014 Projects 19  develop plan for long term technology modernization  UI/UX  service layer  business rules  transaction layer  BI/analytics  migrate to iWorks Enterprise framework technologies  develop transition plan for existing COMPASS customers conceptual design / business case Not started Staff Not started GTM plan Not started Build Not started Deliver TBD iWE PaaS Framework UI/UXworkflow / servicesapplication integrationBI/analytics/dataglobalizationhostingTechnology modernization Core accelerators

20. Insurance Portal (Insurers, Producer, Policyholders, Sponsors) Business Intelligence & Reporting Workflow Orchestration Document Creation & Management Enterprise Service Bus (Integration Layer) Security & Auditing ETL iWorks Insurance Platform Enterprise Risk Management Governance, Risk & Compliance Product Dev. & Config Claims Health Producer & Channel Mgmt. Core Policy Admin  Life  Annuity  Group Under -writing Claims L/A/G Cash Mgmt. General Ledger (A/R, A/P) Sales & Marketing Actuarial & Risk Modeling Investments Core Policy Admin  Health Billing Reinsurance Rating Onboarding Cust & Prod Provider Mgmt. Enrollment Auto Adjudication Payments Customer Service Producer Incentive iWorks Enterprise Core Admin Modernization Capability Modern / Componentized Common User Experience UX Rules and Common Calc Engine Insurance Analytics Workflow and Orchestration Technology Agnostic Target Market New Logo & Existing Global Markets Life, Annuity, Health, Pensions Retail and Corporate Tiers 1 - 4 Improve User Experience (UX) modern, ubiquitous, device appropriate, localized, persona centric Modularize reusable, rules based, modern component architecture Process Orchestration best practice workflow, automation, service architecture (restful / SOA), process orchestration Operational Business Intelligence timely, accurate, contextual

21. iWorks Enterprise (iWE) Core Admin Modernization Objectives Capability Modern / Componentized Common User Experience UX Rules and Common Calc Engine Insurance Analytics Workflow and Orchestration Technology Agnostic Target Market New Logo & Existing Global Markets Life, Annuity, Health, Pensions Retail and Corporate Tiers 1 - 4 Enhance User Experience »Intuitive user experience »UX focus on high value / human interactive / volume transactions »Dashboards, analytics, alerts, messaging »Device appropriate »Integrated transaction, analytics and workflow »Extensible –core –regional –LOB –customer

22. iWorks Enterprise (iWE) Core Admin Modernization Objectives Capability Modern / Componentized Common User Experience UX Rules and Common Calc Engine Insurance Analytics Workflow and Orchestration Technology Agnostic Target Market New Logo & Existing Global Markets Life, Annuity, Health, Pensions Retail and Corporate Tiers 1 - 4 Enhance User Experience Best Practice »pre configured workflow »best practice »standardized approach »focus on automation »extensible »integration layer – other SunGard iWorks, partner and customer upstream and downstream systems »registration and orchestration of services

23. iWorks Enterprise (iWE) Core Admin Modernization Objectives Capability Modern / Componentized Common User Experience UX Rules and Common Calc Engine Insurance Analytics Workflow and Orchestration Technology Agnostic Target Market New Logo & Existing Global Markets Life, Annuity, Health, Pensions Retail and Corporate Tiers 1 - 4 Enhance User Experience Best Practice Modularized & Reusable »modern object oriented programming languages »expose configurable rules –UX, workflow, –service orchestration and –business logic execution »highly reusable and modular »Hardware and OS agnostic

24. iWorks Enterprise (iWE) Core Admin Modernization Objectives Capability Modern / Componentized Common User Experience UX Rules and Common Calc Engine Insurance Analytics Workflow and Orchestration Technology Agnostic Target Market New Logo & Existing Global Markets Life, Annuity, Health, Pensions Retail and Corporate Tiers 1 - 4 Enhance User Experience Best Practice Modularized & Reusable Transactional and Analytical »RDBMS transactional data environment »metadata transparency »tuned for high performance / volume »separate OLAP data store supporting reporting and analytics ODS, datamarts, datacubes »focus on Master Data Management best practice accuracy, audit, control

25. Core Administration - Products and Initiatives ItemComponentsIndustry Driver Strategy Driver Target Date Underway Accelerators Worksite iCPPI Hosting Phase 1 Core Admin Q1 2014 Complete In Planning / Vetting Accelerators Core Admin Asia Assessment plan Q1 2014 Under Consideration Accelerators Poland Group Closed Block Individual Annuities Modernization roadmap Assessment Roadmap TBD

26. Questions

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