1. Welcome to Kent! Stephen Wallis International Development

2. Page 2 You have chosen well! Established 1965, research-led institution The UK’s European University A reputation for academic excellence World-leading, internationally recognised research 19% international students, 125 nationalities Award winning teaching Welcoming environment

3. Page 3 What we’re going to tell you Information about your new home What to do if you get ill Kent Union How to get personal support How to stay safe Studying at Kent – the essentials Presentation available on international student website (www.kent.ac.uk/gettingstarted)

4. Meet the International Development team We provide student support and advice as well as administering the exchange programmes. Hazel Lander, International students, h.lander@kent.ac.uk, 01227 827994 h.lander@kent.ac.uk Hannah Ellerby, International students, h.ellerby@kent.ac.uk, 01227 824088 h.ellerby@kent.ac.uk Janet Wilson-Sharp, Erasmus students, erasmus@kent.ac.uk, 01227 827818 erasmus@kent.ac.uk Francoise McKee, Erasmus students, erasmus@kent.ac.uk, 01227 824042 erasmus@kent.ac.uk Christine Odro, International and Erasmus students, C.b.odro@kent.ac.uk, 01227 827109C.b.odro@kent.ac.uk First Floor, Registry Building Extension

5. To do list for this week Register with the University and the Medical Centre Get your computing account and check your email Meet your School adviser/academic co-ordinator Find your way around the campus International Welcome Dinner tonight  7.00 pm in Darwin Conference Suite Trip to ASDA tomorrow (Friday)  Meet at the bus stop opposite Darwin College at 10.30am  Bring a £1 coin for the trolley Don’t forget Dover Castle visit!  Sunday 20 January, 9.45 am at Darwin Bus stop Remember to bring your ticket for all events! Page 5

6. Kent Hospitality Derek Goss Accommodation Office

7. Welcome to Kent

8. About your new home Reception services Campus Watch Maintenance and housekeeping Fire safety No Smoking Laundry facilities Accommodation fees Room damage

9. What is included in accommodation fees? All utility charges Free unlimited 24-hr internet access Breakfast (or evening meal allowance) with college rooms Breakfast and evening meal with bed & bistro rooms in Keynes College, Becket Court £5,000 of personal possessions insurance cover

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11. Your social life Join in with social activities Cinema/Theatre Sports Centre Societies Be a good neighbour Keep the noise down when appropriate

12. Where to eat …

13. KentOne card Official student ID Card Cashless card Funds can be added online Includes a meal allowance Borrow books in the library Join the Sports Centre Entry to the examination hall Vote in student elections

14. Need more information? Accommodation Office – Tanglewood Email: accomm@kent.ac.uk Telephone: 01227 766660 Opening hours: 9am to 5pm, M on to Fri

15. Health Services Dr Tim Noble Medical Centre

16. Page 16 Health care Register with the University’s Medical Centre at: www.kent.ac.uk/medical www.kent.ac.uk/medical NHS (National Health Service)  FREE medical or nursing care, investigations or hospital treatment  Charges for medication, eye tests and dental treatment  www.ukcisa.org.uk/student/information_sheets.php www.ukcisa.org.uk/student/information_sheets.php Accessing health care  Hospital services  Dentists  Opticians University Medical Centre  Doctors (called GPs), Nurse Practitioner, Practice Nurses  Contraception (including emergency contraception)  Some clinics, e.g. asthma, diabetes, physiotherapy etc University Nursing Service

17. Facilities on campus Medical Centre  Giles Lane  8.30am to 6pm (Tuesdays & Thursdays 6-9pm also)  01227 469333  www.kent.ac.uk/medical www.kent.ac.uk/medical Nursing Service, Keynes College  Keynes College - Room EG3  01227 833503 (internal extension 3503) Cheadles Chemist  Next to Medical Centre  9am to 6pm Emergency out of hours number: 03000 24 24 24 NHS Direct  0845 46 47  www.nhsdirect.nhs.uk www.nhsdirect.nhs.uk Page 17

18. Kent Union Alex Murray Vice-President (Education)

19. Where do I go for personal support?

20. Page 20 Personal support services Counselling service  Confidential support  www.kent.ac.uk/counselling www.kent.ac.uk/counselling Disability and Dyslexia Support Service  Confidential advice; support for practical and academic matters  www.kent.ac.uk/ddss/ www.kent.ac.uk/ddss/ Chaplaincy  Multi-faith support, social events, services  www.kent.ac.uk/chaplaincy/ www.kent.ac.uk/chaplaincy/ Masters’ offices  Advice and support; discipline  www.kent.ac.uk/studentservices/masters-office/ www.kent.ac.uk/studentservices/masters-office/ Student Advice Centre (Kent Union)  www.kentunion.co.uk/advice/ www.kentunion.co.uk/advice/ Important note: Data Protection

21. Page 21 Homesickness Top tips Don’t worry, it’s normal! Allow time to settle in Eat and sleep well Keep busy Take time to do things you enjoy Put up pictures from home Text or email home rather than phoning Talk to someone about it

22. How can I stay safe?

23. Staying safe Canterbury is one of the safest university cities in the UK but you should still be careful. Keep yourself safe :  Be sensible  Plan journeys, particularly at night Use reputable taxi firms and be cautious about accepting lifts Keep your belongings with you or in a safe place  Don’t leave valuables lying around  When you go out, close the window and lock your door  Get a good lock for your bike Money  Be careful at cash points, particularly at night  Check bank statements  Keep your bank cards safe  Report loss, theft and unusual activity Page 23

24. Important contacts On Campus Campus watch is the University’s 24 hr security service  Office is next to the banks on campus  Free personal attack alarms  Free walking escort service around campus at night Emergencies:  Phone extension 3333 or 01227 823333 Non-emergencies:  Phone extension 3300 or 01227 823300 Off Campus Emergencies:  Phone 999 and ask for Police, Ambulance, Fire Brigade or Coastguard  Calls and services are free Non-emergencies:  Phone 101 for the police Page 24

25. Page 25 Fire safety Read the “Fire action” instructions  You need to know what to do in an emergency! No smoking in any buildings Be careful with cooking and electrical appliances Keep fire doors closed Do not misuse fire alarms or equipment  It puts you and other people in danger!  It is a criminal offence and will result in severe penalties.

26. Behaviour Be aware that UK laws may differ from your home country’s:  Alcohol: Legal drinking age is 18 Don’t drink and drive!  Drugs: Possession, selling or use of mind-altering substances (e.g. cannabis/marijuana, Ecstasy, cocaine etc) is illegal! Equality and Diversity  The University seeks to ensure that people are not subject to more or less favourable treatment on the grounds of irrelevant distinctions, including: gender; sexual orientation; colour, race or origin; disability; beliefs, etc Page 26

27. Studying at Kent – the essentials

28. The UK system Page 28 Independent learning & research Personal responsibility Participation & contribution Different teaching methods Personal development & employment skills Good academic practice

29. The start of term No unnecessary changes to modules Check your timetable  Lectures are fixed but you may be able to change seminar group Learning agreements Page 29

30. Day to day study Lectures and seminars Attendance compulsory at seminars Independent study Oral contribution Importance of note taking Student Portal:  Student Data System: access your timetable, record and marks  Important information and University news  Access Moodle Moodle, Kent’s Virtual Learning Environment  Moodle offers a range of resources for each of your modules,  You will see your essay questions and submit work on Moodle Page 30

31. Page 31 Module resources Module code and title Room and time Tutor’s office hours and details Reading lists

32. Assessment Assessment requirements  Online module catalogue says how each module is assessed:  exam/coursework/oral presentation or combination of these  Students registered here until June are expected to take exams. Academic integrity  Referencing guides  Turnitin and how to avoid plagiarism  Assignment Survival Kit  http://www.kent.ac.uk/ai/students/index.html http://www.kent.ac.uk/ai/students/index.html Grades  Marking criteria: Information is provided on your School’s website  Grade inflation  Transcripts of marks Page 32

33. Page 33 Student Learning Advisory Service Free service On the spot advice in the UELT building near the banks Individual / group appointments Study skills workshops Resources Maths and Stats support Sign up for Study skills and workshops  http://www.kent.ac.uk/student/skills/canterbury/index.html http://www.kent.ac.uk/student/skills/canterbury/index.html www.kent.ac.uk/uelt/learning (UELT-Unit for the Enhancement of Learning & Teaching.)

34. Page 34 Disability and Dyslexia Support Free, confidential advice and support  Assistance to identify appropriate support  Advice on specific learning difficulties  Liaison with academic staff  Special exam arrangements  No information given out to others without your permission. Mr Andy Velarde, International Students Support Adviser Make an appointment: accessibility@kent.ac.uk www.kent.ac.uk/ddss Keynes College, Rooms Hg7-9 (near Dolche Vita and the duck pond)

35. Page 35 English Language Support Offered by the Centre for English and World Languages  Block C in Keynes College English Language Development Programme  Free classes  2 hours per week at all levels  Sign up now (be quick!) at: www.kent.ac.uk/cewl/courses/in-sessional/eldp.html Cambridge English Certificates  First, Advanced and Proficiency exams  Introductory session, Friday 25 th January, 16.00-18.00 in KS24 (Keynes Seminar Room 24)  For more info or to confirm attendance of this session, email examenglish@kent.ac.uk. examenglish@kent.ac.uk

36. Other Support In your School:  Personal Tutor  Student Support Advisor/Officer (member of staff)  Peer mentoring  School and course reps (students)  Study Groups IT support  Workshops  Helpdesk Templeman Library  Enquiries desk  Subject librarians Page 36

37. Any questions? Enjoy your time at Kent! See you at the dinner tonight and the Asda trip tomorrow!

38. Advisers’ emails Dr Jesse O’Hanley j.ohanley@kent.ac.ukj.ohanley@kent.ac.uk Dr Pak Lee p.k.lee@kent.ac.ukp.k.lee@kent.ac.uk Dr Dan Lloyd d.lloyd@kent.ac.ukd.lloyd@kent.ac.uk Lisa Clark psychadvisor@kent.ac.ukpsychadvisor@kent.ac.uk Dr Larry Duffy w.l.duffy@kent.ac.ukw.l.duffy@kent.ac.uk Dr Vince Miller v.miller@kent.ac.ukv.miller@kent.ac.uk Dr George Conyne g.r.conyne@kent.ac.ukg.r.conyne@kent.ac.uk Dr Emma Bainbridge englishstudentsupport@kent.ac.ukenglishstudentsupport@kent.ac.uk Dr Eduardo Vasquez e.vasquez@kent.ac.uke.vasquez@kent.ac.uk Dr Julio Hernandez-Castro j.c.hernandez-castro@kent.ac.ukj.c.hernandez-castro@kent.ac.uk Dr Keisuke Otsu k.otsu@kent.ac.ukk.otsu@kent.ac.uk Dr Mattias Frey m.j.frey@kent.ac.ukm.j.frey@kent.ac.uk Lisa Dickson l.m.dickson@kent.ac.ukl.m.dickson@kent.ac.uk Mark Johnson m.r.johnson@kent.ac.ukm.r.johnson@kent.ac.uk Steffen Krusch s.krusch@kent.ac.uks.krusch@kent.ac.uk Page 38