2. Introduction A Brief Introduction
Bagai Group of Companies (C & F) is a partnership concern amongest the family members Comprising Mrs. Kamal Bagai, Mr. Suneet Bagai and Mr. Vineet Bagai. The family is in pharmaceutical business since 1976.
We are the C & F/Distributor for the following Multi National Companies:-
Glaxo Smithkline Pharmaceuticals Ltd,
Novartis India Ltd
Wallace Pharmaceuticals Pvt Ltd
Cosme Farma Laboratories Ltd
Shreya Life Sciences Pvt Ltd
Beiersdorf India Ltd
Lundbeck India Pvt Ltd
Indi Pharma Pvt Ltd
Exxon Mobil Lubricants Pvt Ltd
10. Wallace Life Style
11. Cosme Health Care
12. Cosme Medicare
13. The Himalaya Drug Co.,
14. Canova Homeopathic Pvt Ltd
15. Sandoz Pvt Ltd
Introduction

3. History Company History
Our father late Shri A.K. Bagai started business and now it is managed by our Mother, Mrs Kamal Bagai, Myself Suneet Bagai and Brother Vineet Bagai. The qualification is as following:-
1. Mrs. KAMAL BAGAI - B.A.
2. Mr. SUNEET BAGAI - MBA in Administration
3. Mr. VINEET BAGAI - MBA in Sales & Mktg
We have a professional set up of business which each C ‘N’F operations is managed by dedicated, experienced staff separately for each Company.
The set up of our existing business is as following.
BAGAI PHARMA DISTRIBUTORS
Established in the year Consignee agent of M/s Canova Homeopathic Pvt Ltd
BAGAI SONS
Established in C & F Agent of M/s Wallace Pharmaceuticals Ltd, Indi Pharma Pvt Ltd, Wallace Life Style, The Himalaya Drug Co., Lundbeck India Pvt Ld and M/s Exxon Mobil Lubricants Pvt Ltd.
History

4. History Company History BAGAI BROTHERS
Established in 1992 as C & F Agent of M/s CFL Pharmaceuticals Ltd
BAGAI ENTERPRISES
Established in C & F Agent of M/s Beiersdorf India Ltd , Sandoz Pvt Ltd and M/s Novartis India Ltd.
BAGAI PHARMA
C & F Agent for M/s Glaxo Smithkline Pharmaceuticals Ltd for the State of Rajasthan
BAGAI ASSOCIATES
C & F of M/s Shreya Life Sciences Pvt Ltd
History

5. Organogram Bagai Group of Companies MRS. KAMAL BAGAI (CHAIRPERSON)
MR. SUNEET BAGAI
(CHIEF FINANCE OFFICER)
MR. VINEET BAGAI
(CHIEF EXECUTING OFFICER)
MR. S.A. NEAZI
(GENERAL MANAGER
Mr.RAKESH PANDEY
(SR. MANAGER)
Bagai Group of Companies

6. Organogram Bagai Group of Companies COMPANY NAME MANAGER STAFF
GODOWN KEEPER
Glaxo SmithKline Pharmaceuticals Ltd.
Mr. S.D. Dubey
1) Mr. Ashok Sharma
2) Mr.Suresh Saini
3) Mr. Pramod
4) Mr. Rakesh
Mr. Mohan Singh
Mr. Hariom
Mr.D.N. Pandey
Mr.Nehal Singh
Mr.Raju Suman
Cosme Farma Laboratories Ltd +
Cosme Medicare
Mr. Hemraj
Mr. Gulshan
1) Mr. Ram Nivas
1) Mr. Gopal
2)Mr. Gulshan Verma
3)Rituraj Sharma
Wallace Pharmaceuticals Pvt Ltd +
Indi Pharmaceuticals Ltd.+
Wallace Life Style
Mr. Johri Lal
Mr. Shankar
) Mr. Gopal
Novartis India Ltd.
Mr. Ranjeet
1) Mr. Mahavir
1) Mr. Shyam Lal
Shreya Life Science(P) Ltd
Mr. Dinesh
Mr. Gulab Singh
1)Mr. Tara Chand
1) Mr. Indresh
2) Mr.Ram Parvesh
Lundbeck India Pvt Ltd
Mrs. Raji Nair
Exxon Mobil (P) Ltd.
Mr. Shashikant
Mr. Ramdayal
1) Mr. Rajesh
1) Mr. Rajesh Kumar
Novartis (India ) Ltd SBU III
Mr. Gangaram Nimbark
1) Mr. Shiv Mohan
1)Mr. Shiv Mohan
The Himalaya Drug Co.,
Mr. Sultan Singh
Mr. Saurabh Jain
1)Mr.Tarachand
1)Mr. Sahiblal
2)Mr. Ram gopal
M/s Beiersdorf India Pvt Ld
Mr. Rakesh
Mr. Ram Nivas
Mr. Gopal
Mr.Gulshan
Mr. Ritu Sharma
Bagai Group of Companies

7. Organogram Bagai Group of Companies Accounts:
Mr. K.K. Ravi, Mr. Ashok Kohli, Mr. Daya Shankar Sharma
Front Office Executive:
Mr. Prahlad Dhucheria
Administration:
Mr. Suresh Mathur, Mr. Soni
Security
Mr. Roopa Puri
Tea Boys
Mr. Ram Avtar
Mr. Mukesh
Mr.Vijay
Mr. Raj Kumar
OUR ACHIEVEMENTS:
No. of Dealers: No. of field staff: 147
Bagai Group of Companies

8. Authority & Responsibility
Mr. Vineet Bagai (CEO)
Total Administration
Implementation and Monitoring of Co’s policies
Maintain goodwill of the Co. in the trade
Keeping the field staff motivating by solving all their problems within the norms of the Co.
Monitoring vaccine temperature and dispatch
Upgrading infrastructure as per the requirement of the Co.
Responsibilities

9. Authority & Responsibility
Mr. S.A Neazi (GM)
Attends all incoming and outgoing s and mails
Monitoring the timely dispatches of promotional inputs
Checking the sale copy-following points
Date of receipt of order
Date of invoice
Date of GR/ local receipt
Date of banking of cheque
Attending important telephonic query of HO market and field staff
Monitoring the placement of staff
Monitoring timely uplifting of stocks by carting agent from godown
Monitors timely release of goods return, Br/Exp from transport Co. by the C/A
Monitors timely checking of Br/Exp and goods return by godown staff
Mentors timely raising of C/N and D/N etc.
Administration
Responsibilities

10. Authority & Responsibility
Group A
The organization employs employees in different departments,
each of whom are professionals in their respective fields. It provides
periodical Training & Development program, to enhance individual
capabilities to deliver in a professional environment. A process of Rewards & Recognition is followed to infuse high motivation levels among all employees.
Group A (Jobs, Responsibilities & controls)
Group A consists of managers who looks after the works of different Companies.
Liaison with HO:
Relating to stock receipt and inter location transfer, price revision, distribution/ miscellaneous
Stock updation:
Recording advance information of all consignment on exercise book for convey of stocks in transit or receipts to RBMs checking thoroughly stock receipt register generated from JDE, for product code, product, batch no., case, quantity, MRP, PTR and product expiry
Write off/In:
I.I. for breakage, damage , shortage reported in in incoming consignments, after through checking & satisfaction with go down keeper .
Organization

11. Authority & Responsibility
Group A
Correspondence and s:
Compliance to H.O. s and correspondence/Reports.
Breakage and Expires:
Recording of RANs &GR on receipt. Collection of goods from transport. Thorough checking of consignment with RAN. Bifurcation of RAN in following categories.
Breakage
Expiry
Not entitled
Not found
Excess found
Credits/Debits:
Ensure proper and thorough verification of bonus credit, hospital credit, special discount credit advices received, authorized by RBMs/NSMs. Recovery through debits of bonus offer, credit allowed against returned stocks and breakage/expiries.
Samples and Promotional material:
Compliance of all the instructions of H.O. & ensures the dispatches of consignments to reach all MRs before schedule of campaign.
Reversals( RBP/RCR):
Checking the batch price before raising reversals. Rechecking of RBP/RCR before filing.
Organization

12. Authority & Responsibility
Group B
GROUP ‘B’ (Jobs, Responsibilities & controls):
Group ‘B’ consists of the office co-ordinators like dispatch clerk.
Receptionist etc.
Order receipted on daily basis are recorded in order register. Arrangements made to receive local order at our city office and sent twice daily. Orders totally scrutinized for signature and stamp. Any over writing is re-confirmed with AWD (Telephonic/letter).
Ensure FAX orders received exceptional cases or during closing are not dispatched without receipt of confirmed orders and instruments in hand. After closing , if any confirmation is not received , information to HO and action taken accordingly.
Service & Compliance:
To update on order receipt
To update on stock position
To update on dispatch to upcountry and local delivery
To comply with urgent dispatches
To update on sales figures
To update on customer outstanding /bouncing
Any other query or information update
Attend on top priority all visiting field staff and internal customers.
Checking bank dates
Organization

13. Authority & Responsibility
Group B
Posting of scheme circulars.
To update AWD on orders , invoicing & dispatch.
Maintaining record of reply awaited s and letters.
Resumption and stop supplies as per company policy
Letter’s received on ‘lost in transit’ from MDAC are separately followed up with the parties and drafts / banks certificates are collected.
On receipt of bouncing letter from MDAC, cheques are formally bounced in JDE and letter thus printed, is sent to party/ RBM/ABM/MDAC.
Field Reporting:
Ensure all the sales and stock related report are sent to RBMs/ABMs/MRs on regular basis or as demanded. Report on Breakage /Expiry dealer wise product wise on month end.
Organization

14. Authority & Responsibility
Group C
GROUP ‘C’ (Jobs, Responsibilities & controls):
Group ‘C’ consists of godown keepers . There are 11 godowns in our
campus for different companies. There is one godown keeper for each
company who performs various functions.
Functions:
House keeping
Monitoring temperature of AC rooms and walk in cooler and maintaining the temperature chart record.
Monitoring that correct quantity and batch Nos goods has been taken out from invoices by the godown helpers.
Monitoring of packing and correct mark on theCS.
Making of challan
Handing over the goods to carting agent.
Receiving incoming stocks from other locations and getting it unloaded at a right place. Strictly following the CO’s norms
Checking the incoming with invoice for quantity and batch NO’s
Receiving Br/Exp brought by C/A and getting it checked within 24 to 48 hrs.
Receiving goods return brought by carting agent and getting it checked in hrs.
Organization

15. Authority & Responsibility
Group C
Receiving samples and inputs and making physical inventory.
Dispatching the samples and inputs as per HO allocation after marking manual invoice.
Packing and handing over the goods to the carting agent.
Making the set of papers to be sent to respected field staff i.e. covering letter, GR copy, invoice copy.
Completing the inventory register after dispatches.
Strictly following first in and first out norms.
Batch/expiry stock taking of samples and giving information to H.O.
Maintaining local sample delivery receipts.
Organization

16. Infrastructure Infrastructure Location of Office and Godown
It is located at Plot No 10, Kartarpura, 22 Godown, Industrial
Area which is one of the oldest centrally located industrial area
of Jaipur. This is 3 km from Bus stand and Railway Station. The greatest
advantage of it is that heavy transport vehicle is able to move freely 24 hrs. The
prominent transport companies have their offices here.
Assets and Liabilities
It is built on 5500 sq ft which is fully equipped with computer stand by UPS
photocopies, fax, Modem, STD PCO, Conference Room and free spacing
cabins, Generators and fire fighting equipments.
The area of our building is 40,000 sq. ft along with vacant land 660 s.q. Meters
and an A.C. sheet warehouse of 5500 s.q. ft.
Residential Bungalow at C Scheme, prime location of town. The family is free of
any liability whatsoever.
Infrastructure

17. Infrastructure Infrastructure Warehouse
It has 34,500 sq ft of warehouse which is located on 4 floors
and is very well equipped with a goods lift to carry up to 150
boxes on each floor at one time. We have forklift, trolleys, pallets and special
air-conditioned warehouses.
Facilities We Can Provide
One RM chamber, conference Hall, place for ASM and Telephones, Fax, E-
mail, Modem, STD facilities, Photo copier, computers, printers.
Transport Facility
We have very adequate in city transport vehicles like Auto Rickshaw and
Handcarts to deliver the products quickly.
We will be very grateful if you will give us the opportunity to serve your
Company.
New Facility
It will ready by 2010 and each floor will have 1 lakh sft of storage space.
Infrastructure

18. Our Credentials Our Credentials Very good setup with excellent systems
- Cosme M. Menzes, Chairman - CFL Pharmaceuticals Ltd. (12/10/98)
Most impressed with the enthusiasm. Best of luck as we grow together.
- W. T. Tritman, Esso Lubricants Asia Pacific. (4/01/99)
Excellent progress since the commencement of business. Positively
helping ESSO to build its business. Well done.
- P. S. Smith, Vice President, Esso Petroleum India Pvt. Ltd. (4/01/99)
Very Impressive setup with professional approach in doing warehousing business. Happy to note positive approach in meeting Esso standards. All the best to your growth in business.
- Nitin n. Sonavane, Esso India Petroleum Pvt. Ltd. ( 4/01/99)
House keeping & record maintenance is excellent.
- R. K. S. Bhatia, Branch Manager, Novartis India Ltd. (17/03/99)
Our Credentials

19. Our Credentials Our Credentials
Visited warehouse, Physical environment renewed was of very good standard. All stock stored in secure and well-controlled conditions. Well done, keep up the good work.
- Paul Oldfield, Global Internal Audit, Glaxo Smithkline, LONDON, UK. (15/04/02)
Overall impression is good. Stacking is properly done. Well done.
- D. Mascarenhas, GSK Mumbai. (6/07/04)
Very well managed operation. Professionally competent staff. Lot of enthusiasm showed by CFA and is visible with lot of initiatives like cold room insulation, Stacking of goods, flooring etc.
- M. K. Vasanth Kumar, Vice President, IT &Supply chain, GSK, Mumbai. (6/07/04)
Warehouse compliance with GSK SOP is a good practice, Of Course there is room for improvement. Good job done.
- Manjesh Pathak, Primary Logistics Manager, GSK, Mumbai (6/07/04)
Our Credentials

20. Our Mission Our Mission Statement TO PROVIDE THE BEST CUSTOMER
SERVICE THROUGH DEEP
UNDERSTANDING OF OUR
CUSTOMER NEEDS AND ADHERING
TO COMPANY POLICIES THAT SHALL
ENSURE MOST PREFERRED SUPPLIER
STATUS.
Our Mission

21. Our Core Values Our Core Values CONTINUOUS LEARNING LEADERSHIP HONESTY
DISCIPLINE
TRUST
INNOVATION
INITIATIVE
Our Core Values

22. Our Operating Principles
WE WILL DEVELOP A SUPERIOR UNDERSTANDING OF OUR CUSTOMERS AND THEIR NEEDS.
WE WILL ENCOURAGE TEAM WORK TO GET THE MOST EFFECTIVE INTEGRATION OF IDEAS AND EFFORTS OF OUR PEOPLE.
WE WILL ENCOURAGE INDIVIDUAL MOTIVATION, PERSONAL INITIATIVE, AND WILLINGNESS TO COUNTER HARDSHIPS.
WE WILL MAXIMIZE THE DEVELOPMENT OF INDIVIDUALS THROUGH PROPER TRAINING .
WE RECOGNIZE VITAL PERFORMANCE AS A KEY TO CONTINUING EMPLOYMENT.
Our Principles

23. Our Statement of Purpose
WE WILL PROVIDE SERVICES OF SUPERIOR QUALITY
THAT BEST FULFILLS THE NEED OF OUR CUSTOMERS.
WE WILL ACHIEVE THIS THROUGH AN ORGANIZATION THAT FULLY EXPLOITS INDIVIDUAL TALENTS, ENCORAGES INITIATIVES TO DRIVE BUSINESS AHEAD, BY CONTINUOUS TRAINING AND UPGRADATION OF SKILLS.
THROUGH THIS COMMITTED APPROACH WE WILL ACHIEVE THE BEST DISTRIBUTOR STATUS IN INDIA AND SHARE PREMIUM FOR ALL BRANDS, RESULTING IN HEALTHY PROFITS.
Statement of Purpose

24. Our Driving Force Statement of Purpose
THE BLESSINGS & WISHES OF LATE SHRI A.K. BAGAI
STRONG LEADERSHIP OF OUR CHAIRPERSON MRS. KAMAL BAGAI
THE ZEAL TO TAKE OUR COMPANY TO GREATER HEIGHTS
EFFICIENT AND CAPABLE STAFF MEMBERS
THE URGE TO DO BETTER THAN THE BEST
Statement of Purpose

25. Thank You BAGAI BUSINESS CENTRE 10, Kartarpura, 22 Godown, Jaipur-06
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