Presentation on theme: "September 2013. Now Introduction Our journey up the Sunday Times top 100 Agenda I. Weaknesses II. Resolutions III. Challenges IV. What we have learned."— Presentation transcript:
Now Introduction Our journey up the Sunday Times top 100 Agenda I. Weaknesses II. Resolutions III. Challenges IV. What we have learned
Now Weaknesses Employee Engagement Issues: Staff didn’t feel like they had a voice Complaints weren’t tolerated No mechanism for sharing ideas Resolutions: Engagement Days Quarterly innovation groups
Now Weaknesses Training Issues: Lack of practical training Lack of engagement with external trainers Not enough follow up Basic management training Resolutions: Nicoll Curtin Roundtables Client’s Uncensored Management Bootcamp Recruitment Bootcamp NC Academy
Now Weaknesses Brand and Culture Issues: Lack of understanding about who we are Company plan Loyalty to the company Giving back Resolutions: New brand proposition 5 year plan Hiring standards CSR programme
Now Challenges Resistance to change Financial investment Rejecting of ideas ‘I want it now’ mentality Churn
Now What we have learned Patience – the pay off Importance of Senior stakeholder engagement To really listen Accept past failures Ideas can come from anywhere Consistency is key Sales have gone up
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