1. Melissa Erlbaum, ED Clackamas Women’s Services

2.  Geographic region (urban, suburban, rural)  Few nonprofit agencies  Long standing  Community based grassroots  Strong County government presence  Large % of services delivered through the County system  High value on long standing relationships  Community ripe for collaboration  Centralized intake system didn’t include all partners  Prevention efforts weren’t streamlined and inadequate  County’s homeless services/philosophy were deeply entrenched in the HUD COC system  10 year plan included vision for prevention

3. Homeless Service Providers Domestic Violence Provider Youth Services DHS Workforce development Clackamas County: Social Services & Community Development Rent Well Program (tenant education) Faith Based School Homeless Liaisons Special Needs Providers Housing Authority

4. BenefitsChallenges  Experience with CCR  Strong advocacy skills  Expertise in safety planning and crisis intervention  Experience with voluntary services models  Access to different funding streams  Understanding of trauma informed services  HMIS  Strict Confidentiality standards  Less formal experience with homeless service system  Historically focused on shelter as primary means for safety  Resource competition

5. Understand mission, values and limitations about partner agencies Determine timeline and meeting schedule Build a conceptual program model Aligning networks Examine the diversity of perspectives

6.  Housing First Philosophy  Address current gaps  Joint resource acquisition  Streamline access points  Shared policies and procedures  Comprehensive data collection  Reporting/Evaluation  Cultural competency

7.  Map out current system  Document need  Determine target population  Create unified assessment  Shared policies and procedures  Determine short/long-term goals and measures (outputs, outcomes etc) In our community this took place over four months of bi-weekly meetings that followed an initial 4-5 meetings/trainings geared to get a “temperature read” of the propensity for change in the existing system.

8.  County’s Department of Health, Housing and Human Services contracts HPRP funds to CWS & NHA.  CWS is the lead agency for 3 year United Way Systemic Change grant (contracts to the County’s Rent Well Program and NHA).  CWS has Office on Violence Against Women Transitional Housing funding  CWS & NHA have joint private foundation funding  Culturally specific services – both partnership and inte  Unified assessment tool  Shared policy manual  Engage in joint resource acquisition  Cross training and joint training  New prevention system has been created  Streamlined process  Effective use of resources  Gained political will

9. Housing Rights & Resources Line CWS 24-hour crisis line Established physical access points Data Collection -Centralized Referral to CWS or NHA for Assessment Housing search Housing Secured Action Plan Developed Services Stabilization – integration into community Prevention Diversion Shelter

10. Survivor at Risk of Homelessness/ Fleeing Violence CWS Emergency Shelter (Victims of domestic and sexual violence)- 14 beds + hotel voucher s (capacity expansion May 2012) CWS Emergency Shelter (Victims of domestic and sexual violence)- 14 beds + hotel voucher s (capacity expansion May 2012) Homeless Prevention 30-40 households Arrears Utility Assistance United Way Community Investment Grant HUD- HPRP Funds Private funds Transitional Housing Moderate to Severe Barriers Special Needs 18-24 months Rapid Re-Housing & Diversion 30-50 households Low to Moderate Barriers Economics are primary barrier Approx 6-12 month subsidy Shelter stay not to exceed 4 months United Way Community Investment Grant (Northwest housing Alternatives & CC Social Services Rent Well) HUD Homeless Prevention and Rapid Re-housing Private funds Move In Assistance Deposit Assistance Arrears & Utility Asst. 3-6 month subsidy Shallow Rental Subsidy Max monthly subsidy 50% rent to income ratio Contribution to rent 30- 50% of income Market rate housing 12 months (18 max) Scattered Site –Tenant Based 30-35 Households 30% of income rent contribution OVW-VAWA THP grant HUD- THP Private foundation support Transitional Housing Facility Currently operated by partner agencies (Janssen, NHA, B2H) Oxford Model Housing for DV Survivors Pilot Project by Recovery Abuse Program MACG funding HACC- 24 units-set aside for DV voucher/priority- CWS provides support services Other Subsidized & Non- Subsidized Permanent Housing Casa Hogar- Spanish Speaking Shelter 6 beds (master leasing) Clackamas Women’s Services Beyond Shelter Housing Initiative-Internal Program Model Permanent Supportive Housing Shelter + Care (County HA) CWS PSH- HUD)

11.  Salary differences  Continuum of Care System & 10 Year Plan to End Homelessness  Long standing HRR line  Internal culture shifts within partner agencies (moving from shelter based system to housing based system)  County budget cuts- impact on County services and employees

12.  Utilize an MOU (revisit regularly)  Cross agency team building activities and training  Include culturally specific partners in all aspects of planning  Establish communication systems  Define roles and responsibilities  Solicit commitment from all partners  Regular meetings  Shared learning and shared responsibilities

13.  High success rates  Staff satisfaction  Staff skill level increased  Increased participant feedback rates with high level of reported satisfaction  System infrastructure remains solid despite changes in funding patterns  Flexible system  Data informed  Political will and capital  Collaborative fundraising

14.  Formative evaluation  Summative evaluation  Program monitoring/evaluation

15. o Leadership o Collaborative planning o Financial leverage o Provider infrastructure o Credible data o Network of allies

16. 503-722-2366 Ext 106 melissae@cwsor.org Melissa Erlbaum, ED Clackamas Women’s Services