1. ISB Global Introduction to SAP Cloud for Customer

2. You want to increase revenue… You want to get new business… You want to increase leads… You want to cross-sell and up-sell… You want to improve loyalty and satisfaction… You want to reduce sales cycle times… You want to reduce the cost of sales… You want to reduce administration work…

3. Selling today is more complex than ever – More products, more services, more administration & more competition. Customers want cheaper, better service, which makes the cost of sales spiral out of control. So, how can you manage more leads, more pipeline, more calls and emails, even while you’re out of the office and ensure that you keep everything to a high-quality, personalised service?

4. You have a CRM but it’s not linked to account information, prices are outdated, which makes quotes difficult and because it’s difficult to use remotely, you always end up doing admin in the office…? Double the sadness!

5. But! Wait there! SAP have designed some of the most powerful CRM tools in the market to make selling easier by: Making customer interactions personal and different. On the job sales techniques by social collaboration. Keeping up to date with competitors. Engaging easily with hard to find key contacts. Spend less time on administrative tasks. Increase productivity, even out on the road.

6. Collaboration & Social Selling Account Management and Intelligence Opportunity Management and Insights Mobility On-Demand Back-Office Integration Productivity and Personalisation Microsoft Outlook Integration Real-time Actionable Analytics

7. Have a look at some more details! Demos: http://www.sap.com/pc/tech/cloud/software/cloud-for-sales/demos.html Cloud for Sales Presentation: http://www.isb-global.com/wp-content/uploads/ISB- Global_Cloud_for_Sales_High-Level-Overview.pdf How it Works: https://www.youtube.com/watch?v=Wi_DF7Hokj4&list=TLTwoXmpxucLc Free Trial: http://www.sap.com/pc/tech/cloud/software/cloud-for-sales/free-trial.html Read an Industry Report: http://www.isb-global.com/wp-content/uploads/IDC-Tech-Spotlight_Increasing-Sales- Effectiveness_2014.pdf Not just sales… See what else is available in SAP Cloud for Customer: https://www.youtube.com/watch?v=Wi_DF7Hokj4&index=1&list=TLZ0xsGESKO9Y

8. Thank You! Matthew Gawn Pre-Sales & Solution Consulting ISB Global Limited 7 Canute House, Durham Wharf Drive Brentford, London, TW8 8HP T +44 (0) 208 232 8884 M +44 (0) 793 924 1897 Ematthew.gawn@isb-global.commatthew.gawn@isb-global.com W www.isbglobal.comwww.isbglobal.com