Presentation on theme: "Home Health 101 for Clinicians"— Presentation transcript:
1Home Health 101 for Clinicians Carol E Anderson, RN, BSN, CHPN
2Home Health Services are Prescribed Services Home Health Services are prescribed by a physician by way of a verbal order to evaluate or admit to home care.The RN does a comprehensive assessment and then MUST obtain orders for further services.This verbal order is documented in Locater 23 on the 485 and it means that whomever signs that has spoken to the physician LISTED on the 485 about the plan of care that is being developed.
3Home Health Care is Prescribed Care Needs a physician’s order, written or verbal to evaluate for HH servicesNeeds a verbal order at SOC for further servicesSigned by physician before the episode can be billed.State Licensing Boards for Therapists and Nurses in every state require that physicians orders must be followed.
4Home Health is typically paid for by Medicare, who: Requires an order from a physician who will oversee the 60 day episode of carenot the hospitalist that gave you the referralRequires that the patient be homeboundThis is an assessment, not a choice or an agreementRequires that the services be MEDICALLY necessaryMost common denial reasonRequires that the services be “skilled”While teaching can be a skill, consider if it is medically necessary for a home health nurse to do the teaching.
5Medicare’s Prospective Payment System Pays 50-60% of the expected cost of care up frontLess than 5% of the nation’s claim are ever auditedSo when you wonder why you “got away with it at another agency” now you knowIn 2013 of the tiny percentage of records that Medicare and its contractors reviewed over 40% were “in error” euphemism for fraudulent.
6Documentation Required to Support a claim for a Home Health Episode A Face –to-face encounter from a physicianA Plan of Care that has been developed with a physician and serves as a PHYSICIAN’s order.An OASIS assessment which documents support for medical necessity and tracks the outcome performance of the agencyVisit notes that document services that are IN ACCORDANCE with the plan of care.
7Common MisstepsA home health employee documents a pulse oximetry reading on the record when no pulse oximetry is orderedConsidered a “medical test” not a “vital sign”The Plan of Care contains orders to obtain pulse oximetry readings PRN respiratory symptoms when no problems with respiratory system are documented on the 485The Plan of Care is “canned”.EVERY plan of Care should be individualized and based on the assessment of the patient and their conditionEvery Plan of Care has the frequency of 1w9Huge waving red flag that the plan of care is not individualized
8Lets review the requirements Plan of CareMedical NecesityPhysician OrderSkilled Need
9Medicare Benefit Policy Manual Chapter 7: 30. 2 Medicare Benefit Policy Manual Chapter 7: Content of the Plan of CareThis means it is a physician’s order and you state licensing board REQUIRES YOU TO FOLLOW MD ORDERSThe HHA (Home Health Agency) must be acting upon a physician plan of care that meets the requirements of this section for HHA services to be covered. The plan of care must contain all pertinent diagnoses, including: The patient's mental status; The types of services, supplies, and equipment required; The frequency of the visits to be made;
10…what else is required? Prognosis; Rehabilitation potential; •Prognosis; Rehabilitation potential; Functional limitations; Activities permitted; All medications and treatments; Safety measures to protect against injury; Instructions for timely discharge or referral; and Any additional items the HHA or physician choose to include.…what else is required?
11If the plan of care includes a course of treatment for therapy services: • The course of therapy treatment must be established by the physician after any needed consultation with the qualified therapist;• The plan must include measurable therapy treatment goals which pertain directly to the patient’s illness or injury, and the patient’s resultant impairments;• The plan must include the expected duration of therapy services; and• The plan must describe a course of treatment which is consistent with the qualified therapist’s assessment of the patient’s function.
1230.2.2 - Specificity of Orders The orders on the plan of care must indicate the type of services to be provided to the patient, both with respect to the professional who will provide them and the nature of the individual services, as well as the frequency of the services.
13SN x 7/wk x 1 wk; 3/wk x 4 wk; 2/wk x 3 wk, (skilled nursing visits 7 times per week for 1 week; 3 times per week for 4 weeks; and 2 times per week for 3 weeks) for skilled observation and evaluation of the surgical site, for teaching sterile dressing changes and to perform sterile dressing changes. The sterile change consists of (detail of procedure).Orders for care may indicate a specific range in the frequency of visits to ensure that the most appropriate level of services is provided during the 60-day episode to home health patients. When a range of visits is ordered, the upper limit of the range is considered the specific frequency.Example 1
14Example 2SN x 2-4/wk x 4 wk; 1-2/wk x 4 wk for skilled observation and evaluation of the surgical site.Orders for services to be furnished "as needed" or "PRN" must be accompanied by a description of the patient's medical signs and symptoms that would occasion a visit and a specific limit on the number of those visits to be made under the order before an additional physician order would have to be obtained
15The Fiscal Intermediary has this to say (in order to get paid: ) Physician signature legible and datedSigned and dated prior to billing the end of episode claimOrders in proper formatOrders signed and datedVerbal orders signed before billing the claimMedication orders include name of drug, dosage, route and frequencyNew and/or changed prescription medications'New' medications are those that the patient has not taken recently, i.e. within the last 30 days'Changed' medications are those that have a change in dosage, frequency or route of administration within the last 60 days
16Documentation to support beneficiary is appropriate for Medicare Home Health Services New onset or acute exacerbation of diagnosisAcute change in conditionChanges in treatment plan as a result of changes in condition (i.e. physician’s contact, medication changes)Changes in caregiver statusComplicating factors (i.e. simple wound care on lower extremity for a patient with diabetes)Homebound status is supportedNeed for a skilled service is supported
17New onset or acute exacerbation of diagnosis There is an area on the 485 and the OASIS for the clinician to document this data.It MUST BE FACTUAL (if the diagnosis exacerbated or new onset on SOC, how did you get an order to evaluate or admit the patient?These dates support medical necessityIf you don’t know the date leave it out.Should be able to support with documentation such asA new or changed medication (with dates on the medication profile)The OASIS assessment provides for you to document a recent hospitalization or a condition that required a change in meds or tx in the past 14 days.This too MUST BE BASED ON FACT. Do not put the SOC or Recert date.
18“The reason that this information is assessed at the BEGINNING of the OASIS assessment is because if there is no recent exacerbation or onset of a disease(in reality and supported by documentation other than the assessment you have not yet started) then you do not have a home health patient”That’s a quote from me based on the information just presented. There are some rare exceptions to this fact and that is when the skill being provided is ongoing, it trumps the requirement for onset and exacerbation. i.e, insulin administration, wound care, foley maintenance, B12 injections, etc.
19Other supporting documentation includes: 1. Acute change in condition 2. Changes in treatment plan as a result of changes in condition (i.e. physician’s contact, medication changes) 3. Changes in caregiver status 4. Complicating factors (i.e. simple wound care on lower extremity for a patient with diabetes) 5. Homebound status is supported 6. Need for a skilled service is supported The 485 and the OASIS are legal documents. All statements MUST be FACTUAL
20Therapy Documentation 1 Therapy Documentation 1. Orders include frequency and duration, specific procedures and modalities 2. 'Eval and treat' orders only cover 1 visit (the evaluation) because of #1 3. The therapist must obtain a verbal order for the treatment plan and document it on the therapy eval which is sent to the MD for signature 4. Measurable goals for each discipline 5. Skilled care evident on each note
21More about therapy *Every note signed and dated Visits consistent with physician orders *Notes reflect progress towards goals *Assessments are completed *Initial assessment contains assessment of function which objectively measures activities of daily living * Reassessments performed timely to reassess the beneficiary and compare resultant measurement to prior measurements *Assessments performed by therapist, not assistants *Inherent complexity of services that causes them to be safely and effectively provided only by skilled professionals *Visit notes have documentation that the intervention ordered took place
22Nursing Documentation Daily skilled nurse visit orders contain frequencies w/ indication of end pointIf insulin administration is reason for service, documentation of why beneficiary or caregiver cannot administerSkilled care evident on each noteEvery note signed and datedVisits consistent with physician ordersIf teaching and training, clear documentation of tasks to be taught and progress toward beneficiary/caregiver accomplishing that taskFor observation and assessment, documentation of beneficiary status after 21 daysInherent complexity of services that causes them to be safely and effectively provided only by skilled professionalsVisit notes have documentation that the interventions ordered took place
23Following the Plan of Care All clinicians MUST provide care in accordance to the Plan of Care.The Plan of Care is a physician’s order.Your State Board requires that you follow physician’s order.In the event you are not able to follow the POC, the physician must be notified.
24When to Notify the Physician Every missed visitThis refers to the order. Not the actual knock at the door.If you scheduled a visit on Tuesday you can still make it up on any other day until Sunday and will not have breached the physician order.Document that the physician was notified of the missed visit if you were unable to follow the frequency.
25When to Notify the Physician When you are unable to perform the intervention due to the patient refusalWhen there is a change in patient’s condition. New orders may need to be obtained.
26RequirementsObtain a verbal or written order to evaluate for home healthPerform a comprehensive assessmentDevelop a plan of carewith the physicianBased on the assessmentIndividualized to the patientMake use of care pathways from the American Diabetic Association or the Association of Congestive Heart Failure Nurses, or WOCN , etcBUT AVOID TEMPLATESDocument the verbal order to begin the plan of careTherapists: Document the verbal order to begin the therapy plan of careUtilize the plan of care during every visit to ensure that you are providing and documenting the care exactly as written
27Last but not least AVOID TEMPLATES IN THE 485 This a pitfall of using technologyYour 485 should not things like place on hold if hospitalized (you’ll be following a transfer process if that happens.Don’t say “may accept orders from other physicians”While you might receive orders from other physcians the MD on the 485 has ultimate responsibility and must agree to update the care plan.Don’t order a recertification visit. This should be done with a skilled visit or it is not a billable encounter.