3 AIES Background What is it? The Army Investigative Enterprise Solution is a holistic, end-to-end service and quality approach to security investigations that allows for:CentralizationQuality ControlStandardizationSignificant increase in the speed and success of investigationsSignificant increase in the quality of investigation submission packagesWhat does it mean for you?Relief of administrative burden tied to completing security packagesFaster results, allowing for applicants to be cleared and working fasterSubject matter experts available to assist applicants through the processPersonnel Security Investigation Center of Excellence (PSI-CoE)Located at Aberdeen Proving Ground, MDEstablished to centralize and streamline the investigative submission process
4 AIES Front-End Process Simple, standardized, efficient, automated *Front end = identification of a PSI requirement for a particular individualuntil OPM schedules that investigationSupports Subjects and the Office of Personnel Management (OPM)Completes Forms, Attachments, & FingerprintsChecks Quality, Submits to OPMRequests Investigations(Clearance & Suitability)InvestigatesManagesTasksSimple, standardized, efficient, automated4
5 Comparison of Statistics 1600 Offices Army-wide = 1600 Process VariationsArmy Average: 300+ Days, 27% Errors, 8% Rejects50-90 days200 daysRequest(Army)InitiateInvestigate (OPM)Adjudicate10-15 days65 daysAIES Average: 78 Days, 1% Errors, 0.0% RejectsOne Center-of-Excellence = One Standard Repeatable ProcessImprovement in the front-end of the process, leads to improvement in the rest of the process5
6 Requester Responsibilities Provide complete and accurate information in the portalEnsure the subject is available at least one week after request submission to complete the SF8X formTake fingerprints or provide subject with fingerprinting location/instructionsSubmit OF306 and resume/application, as requiredMake or coordinate interim collateral determination
7 Requester Responsibilities (cont.) Make or coordinate suitability determination, as applicableTake ownership of subject in JPASPost interim decision in JPASReport OF79A suitability determination as necessaryTake appropriate action when termination is receivedNotify the CoE if investigation is no longer needed
8 Applicant Responsibilities Complete fingerprint capture as requiredComplete e-QIP within 5 calendar daysReturn signature pages/releases to CoEProvide OF306 or necessary information (contractors using SF85)
9 PSI-CoE Responsibilities Validate need for each requestNotify requester throughout the processProvide call center support to both subjects and requestersNotify subject of fingerprint requirementCreate JPAS records if requiredProvide completed forms to the requesterProvide completed forms for interim SCI determination to CCFProvide completed forms to the Linguist Security OfficePost PSQ sent date in JPASCancel request/investigation as required
10 Personnel Security Investigation Portal (PSIP) The “portal” is the tool used to request an investigationThe PSI-CoE uses the entered information to initiate the e-QIP with OPMAn advance system is used to track the status of the package portal initiation to submission to OPM
11 Applicant Information Information required for a successful PSIP submissionLevel of clearance / investigationIT level (if applicable)Full nameSSNCitizenship verification / eligibility to work (I-9)Organization name and UICPlace of birth (city, state, country)Additional accesses required (and justification)Expedite / Interim (and justification)If fingerprints have been submitted, and dateSupervisor (plus contact information)Requester (plus contact information)Location of records
35 What Happens Next? PSI CoE Checks JPAS and SII for previous/current investigationsIf the requested investigation is not needed, notifies requester viaIf the requested investigation is appropriate, initiates the subject in e-QIPNotifies subject via of the need to complete e-QIP with a cc: on the going to the requesterSends escalation s if subject does not complete e-QIP in 5 calendar daysReviews what subjects submit in e-QIP and ensures defects are correctedEnsures all required releases and other documentation is signedSubmits e-QIP form, releases, other documentation and fingerprints, as required to OPMGo through each of these in detail!!
36 What Happens Next? Subjects Be fingerprinted, if necessary Receive instructional from the PSI-CoEEnter e-QIP website (www.opm.gov/e-qip) and create Golden Questions/AnswersComplete applicable electronic form in e-QIP, contacting the PSI-CoE call center with any questionsReceive escalation s if not completed in 5 calendar daysRelease completed form to the PSI-CoECorrect e-QIP form as directed by the PSI-CoESign all required releases and prepare other required documentationProvide releases and other documentation to the PSI-CoE (Fax to or DSN )Give original releases to requesterGo through each of these in detail!!
37 What About the Requester? Fingerprints subjects as necessary (or makes arrangements so that they may have prints taken)Is notified by the PSI-CoE when each step of the process is completed or not completedMay call the PSI-CoE ( or DSN ) with questions on the PSI process or to provide the status of investigations requestedIs given feedback on data accuracy and quality of submissionsRetains original release forms until after the completion of the investigation37
38 IMPORTANT: The above address is ONLY for those using the AIES process FingerprintsUse digital fingerprints when possibleArmy now has IPAC exclusively for electronic fingerprints: DA-EFPWe have a Certificate of Networthiness (CoN) that should cover all fingerprint machines on FBIs acceptable listWhen only hardcopy fingerprints are possible, send them to:Dept of the ArmyPSI Center of ExcellenceB3240/2201 Aberdeen BlvdAberdeen Proving Ground, MDIMPORTANT: The above address is ONLY for those using the AIES process
39 Interim Clearances Collateral Secret Collateral Top Secret SCI After review and submission of SF86 to OPM, PSI-CoE will send an electronic copy of the SF86 to the requesterCollateral Top SecretA previous favorable NAC, ENTNAC, NACLC, or other type of investigation Otherwise, must wait for completion of NACSCIPacket electronically forwarded to CCFOrganizations still need to submit compelling need requestSubject to change pending final legal process review. If it changes, the complete package will be returned to the requestor for determination of derogatory information and issuance of interim (or not)Note: All packages are returned to the requester for review based on the Army’s “whole person” concept.
40 Local Records Checks: Interim Security Clearances Local records checks are no longer a required element for the submission or request of an initial or periodic background investigation or reinvestigation. Interim security clearances/exception appointmentsA local records check is not required for a “new civilian employee” or “applicant”Commanders may conduct a local records check of personnel, base military police, medical, and local/command security records, as applicableLocal records checks are restricted to those activities on a military installation, post, camp or station- NCIC, local law enforcement, courthouse or credit report checks are not authorized for interim clearancesThe conduct of a local records check in support of an interim security clearance/exception appointment will be conducted separate from the background investigation submission process and will not delay or impede the submission/request of a background investigation
41 Deployment Phase Activity Goal 1 CPAC sites and their supporting security officesApril 20102Active Army (remaining security offices and installations)*September 20103Accessions community (including National Guard and Reserves AccessionsMarch 20114National Guard and Reserves (PR & Upgrades)July 2011* It is recommended that security offices and remaining installations start transitioning before September 2010 to allow time for the deployment team to work out any questions or concerns.