A public information officer? Really? ◦ Communicate with leaders back home ◦ Communicate with public through media ◦ Document the process
Blog – http://pinellasem.tumblr.comhttp://pinellasem.tumblr.com Used by responding agencies for intel ◦ NYC OEM ◦ City of Boston ◦ State of Texas ◦ Florida Region 4
We didn’t get hit, but we saw the lessons learned Work with the media to tell the story ◦ News Releases ◦ Phone Interviews ◦ Let tech do the talking Skype Interviews
The blog captures the action Pictures can be shared News stories build the history
Three functions for section: ◦ Goods/services being donated to Logistics Center for general issue ◦ Ask other city organizations for above needs ◦ Search of other sections within Logistics Center for needs to be filled by donation
Logistics Center EOC – Donation Coordination Team ◦ Red Cross ◦ Salvation Army ◦ Goodwill ◦ Others Mayor’s Fund
AidMatrix ◦ FEMA product allowing posting of donations/needs Donated funds to Mayor’s Fund to purchase needs Indirect contact donations Direct contact donations E-team inputs Daily conference calls
Offers of goods/services, but not as a donation Warehousing Distribution Transportation Small quantities of items Perishable items ◦ Food Bank, First Harvest
New York City Welfare mission ◦ Coney Island ◦ The Rockaways The ESF 8 mission began Nov. 10
Plan, staff, and execute a New York City Department of Health response to provide for the immediate care for the citizens of Rockaway. ◦ Assigned resources will grid and make direct contact with residents of identified high rise apartment buildings.
The Type 3 Incident Management Team was made up of 2 people from Florida, 4 people form Maine and 4 people from Illinois. IC – FLSafety – MELiaison- IL OSC- IL; Deputy OSC (2) ME PSC-FL; Deputy PSC- IL SITL - NYC LOGS – (2) IL, ME
Tactics Meeting/Planning Meeting Operations Briefing Group Assignments End of Day- After Action/Tactics OPS Brief AAR Tactics/Planning
Getting there ◦ Dedicate a team member to work with incoming EMAC teams Lodging, food, preliminary briefings ◦ Dedicate staff to assist with training upon arrival
People first ◦ Ensure job descriptions are up to date and use those to assist EMAC Teams ◦ Ensure procedures are spelled out in Reader’s Digest form (Simplified guides that ensure all steps are followed) ◦ Know who is in charge – reduce the number of tails wagging the dog!
Staying up to date ◦ Shift briefings are critical to developing IAP ◦ Share all briefing materials with EMAC deployed teams ◦ Prepare for high tech and low tech options
Important needs ◦ Position specific e-mails vs. personal e- mails ◦ Working out of cars can be difficult ◦ Bring a PIO to ensure communication back home